Waldorf Toyota

My mother and I had an amazing experience purchasing her 2024 Toyota Venza, thanks to an incredible team that truly went above and beyond! Our sales consultant, **Amya Douglas**, was with us for over 6 h 2024 Toyota Venza, thanks to an incredible team that truly went above and beyond! Our sales consultant, **Amya Douglas**, was with us for over 6 hours, guiding us through every step of the process — from test drives to financing. She made sure the tank was filled and personally checked the car over for any scratches or dents before we drove off. Her patience and dedication made what could have been a stressful day genuinely enjoyable. In finance, **Shifarica Barber** took the time to walk us through every single detail of our financing options. She didn't just process the paperwork — she actively looked for ways to improve our loan terms and make sure we were getting the best possible deal. And in customer relations, **Joyce Boone** was outstanding. She helped us find a new insurance rate that will save us money both right now and for years to come — something we never expected to get help with during a car purchase! Between Amya's dedication, Shifarica's financial expertise, and Joyce's money-saving guidance, this was hands-down one of the best car-buying experiences we've ever had. If you're looking not just a sale but a personalized family, ask for this team — you won't be disappointed! More

My service tech was Mr. Jay Horton. He addressed all my concerns and ensured I was informed of cost in advance. Mr. Horton’s customer service was outstanding! Jay Horton. He addressed all my concerns and ensured I was informed of cost in advance. Mr. Horton’s customer service was outstanding! More

This dealership is generally okay but service often takes much too long especially with an appointment for identified work . much too long especially with an appointment for identified work . More

Oil changed without a problem. They've been doing a good job for several years. The waiting time is longer than you may expect They've been doing a good job for several years. The waiting time is longer than you may expect More

I brought my truck in for regular maintenance and was provided exceptional service from Marjorie - Service and Cody - Technician. provided exceptional service from Marjorie - Service and Cody - Technician. More

Customer focused and professional team members. Excellent and responsive service. Courteous and knowledgeable team and staff. Excellent and responsive service. Courteous and knowledgeable team and staff. More

Michael Holcomb provided excellent customer service throughout the purchase process. This was our third Toyota purchase through this dealership. throughout the purchase process. This was our third Toyota purchase through this dealership. More

Worst customer service I’ve every experienced and most disrespectful employees I’ve ever met disrespectful employees I’ve ever met More

Eric was friendly and professional and kept me informed of the status of my maintenance service. My vehicle was ready when he said it would be and the cost was reasonable. of the status of my maintenance service. My vehicle was ready when he said it would be and the cost was reasonable. More