
Waldorf Toyota
Waldorf, MD
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With many thanks.. Thanks for working with me Debbie Bolton. Finally...a salesperson who LISTENS. What a novel idea. Very honest and kind lady. Thanks again. I appreciat Thanks for working with me Debbie Bolton. Finally...a salesperson who LISTENS. What a novel idea. Very honest and kind lady. Thanks again. I appreciated the help. More
Excellent! I have a friend that recommended I come here to see Bob Bowman to buy my first car. And I have to say that was the best decision I've ever made. He ma I have a friend that recommended I come here to see Bob Bowman to buy my first car. And I have to say that was the best decision I've ever made. He made everything easy and was very on top of everything. I'm young and really didn't know what I was looking for in a first car. All I know is that it felt like Bob took care of me and really helped me find what I needed. I wouldn't ever use another dealership! Thank you thank you!! I love my new (used) car ;) More
Outstanding Service!!!! I was in a serious bind and needed a car fast! Brian Smith made sure I was able to not only get a car, but he made sure I was able to get a brand new I was in a serious bind and needed a car fast! Brian Smith made sure I was able to not only get a car, but he made sure I was able to get a brand new 2015 Toyota Prius! I love my car and I love Toyota of Waldorf! Juan Gaddy in the finance department was also excellent in handling the financing process. More
Great Salesman I had been chatting with Ernest Winston for a while before I actually met up with him. He was very friendly and prompt! He knew I had an emergency and I had been chatting with Ernest Winston for a while before I actually met up with him. He was very friendly and prompt! He knew I had an emergency and needed a car for work! I told him all about me and what I could do, he immediately got me to fill out application and called me back within mintues. He really tried to work with me as I am a first time car buyer. He was not pushy at all, which I have heard of car dealers being at times. He just was concerned about me being able to get back and forth to work, which was a pleasent experience for me! I would certainly recommend Ernest and toyota to all! More
No Sharks Here! Emily Eggleston and the staff here were genuinely warm and friendly. Every question asked was answered and i could sense true honesty in the responses Emily Eggleston and the staff here were genuinely warm and friendly. Every question asked was answered and i could sense true honesty in the responses. The are good people! More
Debra Bolton is the best I came to the dealership looking for a new Tundra. Debra Bolton was the sales representative. Debra has the unique ability to make you feel as if she I came to the dealership looking for a new Tundra. Debra Bolton was the sales representative. Debra has the unique ability to make you feel as if she is a friend. She was very knowledgeable about each truck and she was patient with me. I felt no pressure to buy and I was able to calmly experience what normally would be a pressure packed situation. I could tell that she wanted me to be satisfied with my purchase and she worked with me as if she knew me all her life. I will tell my friends a co-workers about Waldorf Toyota. Thank you Debra and the sales manager for the most pleasant auto shopping experience of my life. J.B. Howard More
Awesome Financing Experience Juan Gaddy was knowledgeable, professional and polite in addressing our financing concerns. He explained the terms and conditions with clarity, plus l Juan Gaddy was knowledgeable, professional and polite in addressing our financing concerns. He explained the terms and conditions with clarity, plus listened to our needs and provided solutions to meet our needs. The process was very efficient and Juan was very mindful in minimizing the time to complete the process. We were very thankful for that and him. Tina Latimer was patient, polite and professional with explaining the car details and buying process. More
Very Helpful!! We had an issue with my 2009 Toyota Highlander that was caused by an outside service center (not Toyota). Toyota had my car for almost 3 weeks and re We had an issue with my 2009 Toyota Highlander that was caused by an outside service center (not Toyota). Toyota had my car for almost 3 weeks and really tried to help us and go to bat for us with the insurance company for the other service center that damaged my engine. Melissa, Todd and Reggie (and the service techs) were wonderful they were helpful, patient, communicative and real professionals! Toyota did everything they could to help answer questions, give advice and really demystify the situation. Everyone we dealt with was excellent and I will not deal with any other service center but Waldorf Toyota! They are true professionals! More
Super Buying Expereince We worked with Bob Bowman as our sales consultant and from the moment we met him he was fantastic! Very personable and friendly, great sense of humor We worked with Bob Bowman as our sales consultant and from the moment we met him he was fantastic! Very personable and friendly, great sense of humor and very knowledgeable. I never felt like he was pushing anything on me, he spent a great deal of time educating us about the car and the features. Bob was fantastic! He made sure the car was cleaned and made sure I understood all the features of my car and made me feel so great about this process! Josh in finance was a dream to work with as well. He was helpful and funny! He took the ugly money part of the car buying experience and made it a breeze! He worked with us and beat the financing deal our bank gave us which we did not expect!! This dealership gets a huge thumbs up from us and this is the third car we have bought from them and we will be back to buy another one!! More
Outstanding experience purchasing new Highlander I have purchased three cars from Toyota of Waldorf, Maryland over the past ten years and each experience has only been better than the last. The diffe I have purchased three cars from Toyota of Waldorf, Maryland over the past ten years and each experience has only been better than the last. The difference is the quality of the customer service. Being active duty military, I move a lot and actually purchased my last vehicle from them while stationed in Texas. My situation required some extra work on the part of the dealership, and my sales consultant (Frank McGeady) made all the magic happen. We are now very happy owners of a Toyota Highlander that has exceeded our expectations. I give them my highest recommendation...and that is not even considering the unique extended service warranty deal that they offer. They are deserving of a five star rating. My only regret is not living in the D.C. area at present to be able to use their service department. More