
Waldorf Toyota
Waldorf, MD
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Bait and switch Are used to drive 18 wheelers for a living so I know a lot about vehicles for a woman or a man.I use to my work on my vehicle so I know alot about ve Are used to drive 18 wheelers for a living so I know a lot about vehicles for a woman or a man.I use to my work on my vehicle so I know alot about vehicles plus I did my homework on toyota. But Waldorf Toyota is the worst dealership I have ever been to. Bait and switch be prepared to have the interest rate go up on you the payment go up on you and to find out that your contract your loan was never approved but they're going to help you get a new loan with a higher interest and a higher payment. More
Easy and friendly transaction. Unfortunately, our Camry was totalled last week. We drove 30 miles, bypassing our local dealership, to get to Waldorf Toyota. We truly had the eas Unfortunately, our Camry was totalled last week. We drove 30 miles, bypassing our local dealership, to get to Waldorf Toyota. We truly had the easiest car transaction ever!! And, we have likely bought 25 cars between us. We just came to look and Dre, our salesperson, without pressure, showed us many different options, all at a great price, that we decided to buy today! When our first choice model, with the color and options we wanted was not available, they gave us a discount for accepting our second choice. Dre was outstanding - friendly, helpful, knowledgeable! We then went to see Erik in finance. That's when car sales usually are slow and full of pressure to buy add-ons. Erik was very friendly and easy to work with. He offered and explained options, but did not pressure us. One of the options offered so much value, that we actually purchased it. The financing was easy.and we were out of there in less than 45 minutes, I would say. The entire transaction, from.walking onto the lot until driving away in our new camry, was 2 hours at most. Tre even arranged to have the tags from our old camry turned into MVA and called for Enterprise to come pick up the rental that we drove to the dealership! True customer service, beyond our expectations! The car was spotless and ready as soon as we got out of finance. Tre explained everything that we needed to know about the car. It was the friendliest, low-pressure, knowledgable and easy to reach a deal dealership we have ever experienced, and we have lived all over the country. Thanks, Toyota of Waldorf!! More
analizing problem My new Tacoma had a problem with the phone circuit and after 2 new phones and working with others within the dealership Mr.Bob Bowman took the time to My new Tacoma had a problem with the phone circuit and after 2 new phones and working with others within the dealership Mr.Bob Bowman took the time to analize my problem and direct me to the service department where Todd [ service rep.] had it taken care of. Thanks to both for getting my problem corrected. More
Was gonna buy a 4Runner and Prius from. Not anymore. I was looking to purchase a 4Runner from them. I asked for trade in value on my $34,500 Camry and they came back with $20,000. How it lost that much v I was looking to purchase a 4Runner from them. I asked for trade in value on my $34,500 Camry and they came back with $20,000. How it lost that much value in a year is beyond me. It wasn't just a low ball, it was insulting. So now they didn't just lose one sale, they lost two. Very poor experience. More
Very Pleasant Experience This was, without a doubt, the best car buying experience I've had in the fifty years I've been buying cars. Marcus Alexander worked with us to find e This was, without a doubt, the best car buying experience I've had in the fifty years I've been buying cars. Marcus Alexander worked with us to find exactly the car we wanted. He's the best. If you're thinking of buying a car. Give Marcus a call. You will not be disappointed. More
A return customer is very satisfied once again I was upfront with my expectations and Mr. Winston held to his promises. On top of that this dealership found and secured the exact vehicle I was loo I was upfront with my expectations and Mr. Winston held to his promises. On top of that this dealership found and secured the exact vehicle I was looking for. This was our second purchase at Waldorf Toyota and we'd return again. They delivered on what we wanted and the sales experience smooth and efficient. More
Fantastic experience This dealership gave me a fantastic auto buying experience. I have purchased many vehicles and this was the most pleasant experience. The sales rep This dealership gave me a fantastic auto buying experience. I have purchased many vehicles and this was the most pleasant experience. The sales rep met us as we drove up. Was super courtous. The sales manager had all the paper work ready. All questions we had were answered quickly and honestly. We never felt pressure which was a real change from some previous experienced. Overall it was outstanding and I'd totally recommend this dealership and sales force to anyone I know is looking to purchase a new Toyota More
My first car This was my first time buying a car from an actual car lot ; I was scared and excited at the same time. My sister and I came in with a set price tha This was my first time buying a car from an actual car lot ; I was scared and excited at the same time. My sister and I came in with a set price that I wanted to spend on a car. Brian gave me the keys to a 2011 Toyota camery and told me to test drive it. The car was nice inside and out but I just knew it was going to be over my budget! Once we got he told us a price but he work everything out within my budget! He's the best and I would recommend him to anyone! Thank you again Brian and Marvin for all that you have done up until this day ! More
As always quick and painless We have owned 6 Toyotas. The last five purchased at this dealership. We are partial to Toyota for their dependability. We continue togo to Waldorf Toy We have owned 6 Toyotas. The last five purchased at this dealership. We are partial to Toyota for their dependability. We continue togo to Waldorf Toyota because we are treated fairly and the sales people listen. Andrew Horne is one of them. He was extremely helpful and listen to our concerns and what we really wanted. The purchase process was smooth and painless. Thank You Waldorf Toyota. More
Great experience The 2016 camry was my second car purchase ever and my first new car purchase. Tina and Marvin were honest and upfront about everything and that was gr The 2016 camry was my second car purchase ever and my first new car purchase. Tina and Marvin were honest and upfront about everything and that was greatly appreciated. This was definitely the best experience I ever had and would recommend anyone to waldorf Toyota. Thanks again! More