
Waldorf Toyota
Waldorf, MD
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Quick service The service done to my vehicle was great and quick. When I got in my car the front windows were down and the air-conditioning was left on. I don't min The service done to my vehicle was great and quick. When I got in my car the front windows were down and the air-conditioning was left on. I don't mind the a/c being used, but turn it off when finished. More
Jeremy was personable, professional and knowledgeable! Jeremy was a great Sales Rep. I couldn't have asked for a better car buying experience. He called yesterday to make sure that everything was Ok with Jeremy was a great Sales Rep. I couldn't have asked for a better car buying experience. He called yesterday to make sure that everything was Ok with the car. Kevin then made the financial part of the process much better than the usual games that are played at some dealerships. Thanks Toyota Team! More
Great service Our service technician, Scott, was the best. He was very attentive, helpful, and prompt. He also treated us with great respect and was not pushy at al Our service technician, Scott, was the best. He was very attentive, helpful, and prompt. He also treated us with great respect and was not pushy at all. We will request him in the future. More
Absolutely wonderful. The representatives were very very helpful. They were very experienced and knowledgeable. They got the job done in record time. They came through for The representatives were very very helpful. They were very experienced and knowledgeable. They got the job done in record time. They came through for me and I was very happy. More
Lawrence was so helpful and friendly. He's great! It was a true pleasure to work with Lawrence and other members of the Waldorf Toyota team. The finance team members, Bria, and Demi were extremely kin It was a true pleasure to work with Lawrence and other members of the Waldorf Toyota team. The finance team members, Bria, and Demi were extremely kind, knowledgeable and a lot of fun. Not many people can say that they actually enjoyed their car purchasing experience -- we did! Demi's assistant in fact helped us select a car color that we both agreed was gorgeous -- Galactic Aqua! More
Outstanding Customer Service I received professional and outstanding customer service from Waldorf Toyota. I would buy from them in the future and I would refer family and friend I received professional and outstanding customer service from Waldorf Toyota. I would buy from them in the future and I would refer family and friends. More
Great!! They where awesome! From the sales man all the way through. This is the most honest dealer ship we have ever dealt with. Great experience They where awesome! From the sales man all the way through. This is the most honest dealer ship we have ever dealt with. Great experience More
First time new car buyer This was the very first car that I have bought in my entire life. First car buying experience ever! First brand new car ever! Waldorf Toyota stood out This was the very first car that I have bought in my entire life. First car buying experience ever! First brand new car ever! Waldorf Toyota stood out from all the other dealerships reaching out to me by their positive sales associates. They offered to come and pick me up when they heard I did not have a vehicle. They found the best prices “YES” prices on the vehicles I was interested in. And they stayed with me well beyond closing time without making me feel like I was bothering them! Jose Redd really listened to me and helped guide me in choosing the best vehicle fit for my situation. He was kind, courteous, honest and patient with me. Thank you Jose!! When I sat with Eid Taylor he also was patient and thorough with the financial portion of my car buying experience. He went through the different financing options and helped me feel comfortable with my final decision. Overall, an excellent experience for my first brand new vehicle- 2018 Toyota RAV4. More
Service Appointment Tammy Kunitz is absolutely a pleasure to deal with. Her customer service was excellent. I can’t say the same for the service technician though. I Tammy Kunitz is absolutely a pleasure to deal with. Her customer service was excellent. I can’t say the same for the service technician though. I brought my 2013 Highlander in for service at 114,500. Just standard oil change, check all lights fluids, rotate tires etc. My drivers side headlight had been out for a couple weeks and I was waiting to get it replaced because I knew It was going in for maintenance. After checking out I went to my vehicle and checked to see if the headlight had been replaced. Nope, still out. I notified Tammy. She was wonderful. She immediately notified the service department manager and made him replace the bulb. He said it was on when he checked them during service which he was wrong because I knew it was out to begin with. It concerns me what other stuff he missed while servicing my vehicle. I also had a no slip pad on my center console for my cell phone that came up missing. It was there when I dropped the vehicle off but was not when I left the service department. More
Great Perople! Bob in sales and Chuck in financing were great. They took their time to make sure I was comfortable in my choice of purchase and that everything was i Bob in sales and Chuck in financing were great. They took their time to make sure I was comfortable in my choice of purchase and that everything was in order. They also helped me to understand all my options. Again, strongly recommend this location for purchasing a new or used vehicle. More