Waldorf Toyota
Waldorf, MD
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The salesman I worked with, Brian Langford, was top notch! It was not long after I inquired about a certain vehicle that he reached out. After I put a deposit on the vehicle yet to enter production, he notch! It was not long after I inquired about a certain vehicle that he reached out. After I put a deposit on the vehicle yet to enter production, he gave me routine status updates on the build and delivery windows. Once the vehicle was delivered, he contacted me right away. We scheduled an appointment the next day to come in to see the vehicle. The weather was dreary, but Brian was prepared and had the vehicle ready to go for a walk-around, inside, and then a test drive. I wasn't committed to the vehicle yet, and Brian knew that, but he wasn't pushy at all. He chose instead to show me all the great things about the vehicle. He was so friendly, and his strategy worked! I had a trade-in and at first didn't get offered what I was looking for. Brian took the time to really understand where I was at in terms of what I was looking to get for the trade-in, and he didn't hesitate to take that back to the folks that make those decisions. This was by-far the best car-buying experience I've had (5th car purchased). The only less-than-ideal aspect of my experience was the dealership's refusal to budge on vehicle price, but they worked with me on my trade-in, so there was at least that concession. More
My salesman, Steve was outstanding. Toyota Waldorf staff were friendly, courteous, and professional. Great service and I couldn't ask for more out of a dealership. Toyota Waldorf staff were friendly, courteous, and professional. Great service and I couldn't ask for more out of a dealership. More
Waldorf Toyota customer service is A1 in my book. The staff has always been exceptional and they will go above and beyond to make sure you receive the best service. But I want to give a shout out t The staff has always been exceptional and they will go above and beyond to make sure you receive the best service. But I want to give a shout out to Bryan Gardner, a great salesperson, friendly with a beautiful personality and very professional. I was in good hands. He listened to my concerns, my wants and he delivered. I was very satisfied with my purchase. He also showed me around and introduce me to the staff. Thank you to the finance department and all those involved in making this a great experience. If you looking for a car, check out Bryan. He won't disappoint. More
Waldorf Toyota service representatives, and technicians are great people. Very professional and nice people to talk to. Thank you Wendy and Ryan for keeping my van in great shape. are great people. Very professional and nice people to talk to. Thank you Wendy and Ryan for keeping my van in great shape. More
Francis was awesome and took care of all our needs. The entire support staff was also very courteous including Joyce and Tammy. We got a real good deal on not only our trade but also on our new Toyota The entire support staff was also very courteous including Joyce and Tammy. We got a real good deal on not only our trade but also on our new Toyota. I would highly recommend Waldorf Toyota. More
Waldorf Toyota exceeded my expectations ! The staff were very friendly and honest and I left the dealership without any buyers remorse. I am extremely satisfied with my purchase of a 2024 Toy The staff were very friendly and honest and I left the dealership without any buyers remorse. I am extremely satisfied with my purchase of a 2024 Toyota Camry. I highly recommend this location! More
Waldorf Toyota employees are always professional and customer service is the best I have ever experienced. I had an appointment and had to wait for the service but I was in and out in an hour. customer service is the best I have ever experienced. I had an appointment and had to wait for the service but I was in and out in an hour. More
My salesman Frank, and the whole team from finance, to closing really made the process seamless and easy as possible. Frank went above and beyond and was a pleasure to work with. closing really made the process seamless and easy as possible. Frank went above and beyond and was a pleasure to work with. More
Waldorf Toyota employees are very professional. From the phone conversation to in person appointments. Employees will greet you with a smile. Bryan Gardner was exceptionally patience and was showin From the phone conversation to in person appointments. Employees will greet you with a smile. Bryan Gardner was exceptionally patience and was showing me all the trim levels on the lot associated with the particular model I was looking for. Bryan's knowledge and passion for his profession reflects in his explanation of Toyota automotives. Overall, I was impressed.. More