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Waldorf Toyota
Waldorf, MD
1,201 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 30, 2020
The salesman took his time and explained everything to me about the car. His knowledge of the vehicle was extraordinary. The dealership that we went to the day before the sales staff was very pushy and did n about the car. His knowledge of the vehicle was extraordinary. The dealership that we went to the day before the sales staff was very pushy and did not know their SUV. So if you want to have a good experience buying a new car than Waldorf Toyota is the place to go. And see the salesman Idis Thompson. More
by Albert.blaso124
Employees Worked With
Idis Thompson , manager Dustin,finance Tammy , customer service Kaitlin and Kelsey
December 21, 2020
I brought my car in for the 40,000 mile service and was in and out in record time. Everyone was very friendly and I received recommendations for service that was due. I went with the recommendations and wa in and out in record time. Everyone was very friendly and I received recommendations for service that was due. I went with the recommendations and was very pleased with the prices. More
by Ann
Employees Worked With
Service Department
December 16, 2020
Fantastic experience. Frank was super helpful, not pushy at all, and is customer-focused. Everyone was very nice from start to finish. I bought a used Tacoma and highly recommend them. at all, and is customer-focused. Everyone was very nice from start to finish. I bought a used Tacoma and highly recommend them. More
by mikeweisenburg
Employees Worked With
Frank McGeady
December 12, 2020
I went to Waldorf Toyota for my new vehicle purchase due to my previous good experiences with Waldorf Toyota. I started out with some indecision on the best model options for my needs. Mike Rush (sales asso to my previous good experiences with Waldorf Toyota. I started out with some indecision on the best model options for my needs. Mike Rush (sales associate) found me wandering the lot. From beginning to end, Mike was knowledgeable, helpful and competent, but I most appreciated Mike giving me the needed space to make my decision in my own time. The finance and customer service associates were great to work with as well. I love my new 2021 4Runner. More
by Greg from Clinton
Employees Worked With
Mike Rush
December 11, 2020
They worked hard to get us the exact car we wanted and a very good price. The staff was very friendly. I would definitely recommend them to a friend. We worked with Matt Gill, Danny Nemeh (Sales) and Dem very good price. The staff was very friendly. I would definitely recommend them to a friend. We worked with Matt Gill, Danny Nemeh (Sales) and Demi Melendez (Finance). More
by Tony_G
Employees Worked With
Matt Gill, Danny Nemeh (Sales) and Demi Melendez (Finance)
December 11, 2020
Had a 2017 Toyota Tacoma serviced. On my way to work heard a noise. The front access panel had only one bolt. There should be four bolts. Dangerous negligence. heard a noise. The front access panel had only one bolt. There should be four bolts. Dangerous negligence. More
by W. Swaney
Employees Worked With
Melissa Call
December 10, 2020
Hi,I had to wait 2 HOURS for a minor seat belt RECALL, Hi, I had to wait 2 HOURS for a minor seat belt RECALL, to put SEAT BELT PROTECTORS on, to keep my seat belts from getting SLICED APART due to PO Hi, I had to wait 2 HOURS for a minor seat belt RECALL, to put SEAT BELT PROTECTORS on, to keep my seat belts from getting SLICED APART due to POOR ENGINEERING! Having a severe back injury, my mechanic friends told me the repair should take no longer than about an hour... so I SCHEDULED AN APPT! No one EVER came in to let me know the progress of my vehicle...in 2 HOURS! As I was leaving, I was told I needed a NEW BATTERY, as they could not get my vehicle to run, and that they were in the back, JUMP STARTING IT OVER AND OVER AGAIN! I told them it had ANTI-THEFT, and that they left the door open TOO LONG, which TRIGGERED the ANTI-THEFT... which KILLS THE ENGINE FROM STARTING! All they had to do was reset the Anti-Theft with my Remote, that they HAD! I had my Service Attendant climb in, close the door, and turn the key off! With my Remote, I turned the car off, turned it back on, told my Service Attendant to START my car, and it started... NO BEEPING! Why didn't they KNOW that, my car is CLEARLY MARKED... LIMITED, the MOST EXPENSIVE MODEL, where the Anti-Theft is a STOCK option! They have SHOP MANUALS for TROUBLESHOOTING! Why didn't CHECK THEM? Why didn't they come ASK ME, before doing this to my Car, Components and Battery? I also told them I got a BRAND NEW BATTERY costing OVER $400, about 4 months ago... and hoped they did NOT DAMAGE it, or OTHER ELECTRICAL COMPONENTS of my car, by JUMP STARTING it so many times, when it NEVER NEEDED IT AT ALL... to begin with! Even though my 2006 Rav 4... LIMITED, looks like CRAP because of the nasty, PEELING paint job which occurred with 1 year of my purchase, due to the IMPROPERLY APPLIED paint Toyota put on my $29k CASH PURCHASE... I have NOT gotten a RECALL, or OTHERWISE, on it TO DATE, in the 14 years I have been the sole owner of this car! Why? More
by Never NEW Again!
Employees Worked With
Service Department
December 07, 2020
I had a 1pm appointment and feel it took too long for me work to get complete. All that was done was a tire rotation for 15,000 miles service work to get complete. All that was done was a tire rotation for 15,000 miles service More
by Cyunhvn1
Employees Worked With
Don't remember , Service Department, Todd Dwars
