
Waldorf Toyota
Waldorf, MD
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Very courteous personnel, perform worked in timely manner. Coffee in waiting area is delicious. Bathroom very clean. Will definitely return to this facility for all of my service needs. manner. Coffee in waiting area is delicious. Bathroom very clean. Will definitely return to this facility for all of my service needs. More
Just bought a new Toyota Rav4 Hybrid from Waldorf Toyota. The experience was wonderful! Everyone was kind and friendly! Very professional, answered all questions! I recommend Waldorf Toyota to all. The experience was wonderful! Everyone was kind and friendly! Very professional, answered all questions! I recommend Waldorf Toyota to all. More
From the beginning, when Remy reached out to me based upon my internet inquiry, to Matt the Sales Consultant, to Tye in Customer Relations, to James the Sales Manager, and finally, to Brittany the Financ upon my internet inquiry, to Matt the Sales Consultant, to Tye in Customer Relations, to James the Sales Manager, and finally, to Brittany the Finance Manager. All of these employees were professional and friendly. All of my questions and concerns were addressed promptly and with courtesy. I sensed and felt no high-pressure tactics from any of them. We agreed on a price for my trade-in that I felt was fair and honest. The price I paid for the new Tacoma was much better then any other dealer that I had previously contacted. From beginning to end, my truck buying experience was above and beyond my expectations. Thank you Remy, Matt, Tye, James, and Brittany!! More
Melissa was as always was very professional and courtesy that’s why I been a dealing with her over 8 years she is a BIG CREDIT TO YOUR COMPANY as well as Roberto your outstanding mechanic !!! GREAT SERVICE that’s why I been a dealing with her over 8 years she is a BIG CREDIT TO YOUR COMPANY as well as Roberto your outstanding mechanic !!! GREAT SERVICE OUTSTANDING! More
Parts recalled. 6 hour job and I’m told to wait in a virus infected world. I was forced to get a rent a car. Disgusting dealership with excellent people doing there job. Shame on you Toyota of Waldorf. virus infected world. I was forced to get a rent a car. Disgusting dealership with excellent people doing there job. Shame on you Toyota of Waldorf. Absolutely disgusted. I have lymphoma and other issues and told to wait. Shame on you Waldorf Toyota 🤬 service lady with the red hair was excellent. More
Overall it was a good experience. Felt pressured at times, therefore 4 stars. Mr. Thompson did a great job. If he didn't have the answer he got someone who did. times, therefore 4 stars. Mr. Thompson did a great job. If he didn't have the answer he got someone who did. More
Shantyl was helpful and answered all my questions. She called with quite an extensive suggested repair listed but helped me determine which repairs were needed the most and which repairs could be done on called with quite an extensive suggested repair listed but helped me determine which repairs were needed the most and which repairs could be done on my next visit. More
Our purchase of our 5th Toyota with Waldorf Toyota was top notch once again thanks to Matt Gill. Shout out to Dustin Herbert, Tammie Stevens and Kaitlyn Forsyth too for their part in the process. Ever top notch once again thanks to Matt Gill. Shout out to Dustin Herbert, Tammie Stevens and Kaitlyn Forsyth too for their part in the process. Every time we make a purchase it is an ALL day event since we are very through in finding the right vehicle at the right price and always forewarn the sale representative that they are in for a long day and without hesitation Matt was up for the challenge and made sure we were taken care of the whole time, from little things like, offering us beverages to patiently waiting to proceed with his paperwork while we were on hold with the insurance company for over 20 minutes. Also, we appreciated Matt taking the time to explain all the "bells and whistles" the new vehicle had and offering to be available to answer any questions that may have come up after we left. Just like any establishment you encounter for service, the key is finding the right people to guide you along the way and we found that once again with Waldorf Toyota. THANK YOU!! Mr. and Mrs. K More
She was AWSOME! Explained everything I needed and WHY. She was opinionated which I appreciated because it helped me decided what I needed done now as appears to later. She was opinionated which I appreciated because it helped me decided what I needed done now as appears to later. More