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Waldorf Toyota
Waldorf, MD
1,274 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,274 reviews
September 15, 2025
Frank McGeady in sales dept. & Wendy Perdue in service are both AWESOME at Waldorf Toyato. If youu're looking for a new Toyota come seee Frank he is your man.Mkae sure you choose & Wendy Perdue in service are both AWESOME at Waldorf Toyato. If youu're looking for a new Toyota come seee Frank he is your man.Mkae sure you choose Wedy for your service advisor. More
by cox
Employees Worked With
Wendy Perdue, Frank McGeady
September 15, 2025
Had to get my 2016 Highlander repaired due to service warning light. I’ve been unable to get the system corrected even after replacing parts that were identified as faulty. They serviced and replaced p warning light. I’ve been unable to get the system corrected even after replacing parts that were identified as faulty. They serviced and replaced parts as identified in the system and ran several tests to correct the problem. I received the vehicle back the next day and all was well. After driving home from the dealer the service engine lite activated again with the same codes as the original system fault. I call Lamont with this information and he requested that I bring it back for further investigation. I informed him that I had no means of getting back home if I had to leave it again. He told me no problem he would provide a rental for the time they need to correct the problem. This was a very nice offer and something they didn’t have to do. I’m waiting to see how it all turns out, but I’m impressed with the service I have received. More
by overhear2
Employees Worked With
Lamont Ford
September 03, 2025
The dealership was clean and had a lot of nice cars on the lot. My only issue really was how I was made to feel after the purchase. My bank, the exact same bank used by the dealership for financing, neede the lot. My only issue really was how I was made to feel after the purchase. My bank, the exact same bank used by the dealership for financing, needed additional time to process my commercial loan. The calls, the text messages, and the like contacting me as if I was going to steal the vehicle left me with a really bad impression of the dealership and how they treat people. More
by Mr. M
Employees Worked With
Lenyk Scott
September 02, 2025
I took my car in for service on Saturday, August 23, 2025. I walked to Walmart while my car was beging worked on. The memory control on the driver's door went through the slot. The seat was functional 2025. I walked to Walmart while my car was beging worked on. The memory control on the driver's door went through the slot. The seat was functional and working fine. While in Walmart the service department called and said it will be $250.00 for a diagnostics test. I was explaining to the gentleman the button works fine; all you have to do is put it back through the slot. I felt they were trying to get over on me. I know companies are loosing money but you don't have to over charge your customers for unnecessary work. The service manager Tammy was no help! She stated, that's how employees get paid by doing the work. I was upset, so I went to talk to Lenkye Scott and Mike Rush in the used car department where I purchased my 2022 Toyota RAV4 vehicle. They explained to me how the process works for service warranty. I had to bring the truck back in to complete the service with no charge because it was under warranty. I would like to thank Lenkye Scott and Mike Rush in the used car department for going over and beyond for their service in making sure I was taken care of. The service department needs to explain to the customers the correct process of their services or warranty and how it works when making or verifying appointments. Thank you More
by janetthompson342
Employees Worked With
Mike Rush, Lenyk Scott
August 27, 2025
Do not appreciate customer. Too slow. 1hr 40 minutes for basic service. All interested in trying to have customer spend .money. Iwas told by after there for over an hour. i Too slow. 1hr 40 minutes for basic service. All interested in trying to have customer spend .money. Iwas told by after there for over an hour. it would be 10 minutes . 10 minutes was 30 minutes. Hate this dealership. Wish there was a another . to go to. They need to get things right and put customer first. Not their money . Do not believe my review will change things. See if someone calls me. Service checker in has not a clue what she was doing. More
by suerather
Employees Worked With
Wendy
