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Waldorf Toyota
Waldorf, MD
1,201 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 06, 2022
I came in for a 15,000 mile service the staff finished my car in the time they said they would and explained what they did when they finished. I have found the staff at this dealership to be most helpful. car in the time they said they would and explained what they did when they finished. I have found the staff at this dealership to be most helpful. More
by Shelethab
Employees Worked With
Service Department
February 04, 2022
Efficient service, prompt, professional, courteous, knowledgeable, nice waiting area with coffee and reading materials, entertainment. knowledgeable, nice waiting area with coffee and reading materials, entertainment. More
by JGEsmele
Employees Worked With
Benjamin , Service Department
January 27, 2022
In general my experience buying a car from Waldorf was just what I needed - my old car died and they were able to walk me thru the paperwork and deliver my new vehicle quickly from far away. However, the just what I needed - my old car died and they were able to walk me thru the paperwork and deliver my new vehicle quickly from far away. However, the day after I paid my deposit all of their phone lines were down and I could not get through, which was not great since I was buying from far away. More
by Liz.s
Employees Worked With
Kenneth Davis , James Hibbert
January 22, 2022
Went to get an oil change and tire rotation; made an in-line appointment. The service advisor I requested was there but I did not get him. Appointment was at 10:30am; I got there at 10am. I didn’t leave in-line appointment. The service advisor I requested was there but I did not get him. Appointment was at 10:30am; I got there at 10am. I didn’t leave until 1:30pm. The service advisor needs customer service classes. Service advisor could not find my prior services performed at Jones Junction Toyota. The recommendations for service were for things I had done already. Was never advised that I had front turn signal bulbs out. I read it in my receipt; at that point I had enough. I went to service manager and he explained this is not how our service area performs. Service Manager (Reggie) gave me a free future oil change and free replacement of front bulbs. The only reason I will go back is because of service manager. Will give them one more chance but if they mess up this time; I will have to take the hour and half drive to Jones Junction Toyota. More
by Waldorf Tundra
Employees Worked With
Brian, Reggie Garner
January 21, 2022
Recently purchase my first RAV4 from Waldorf Toyota, Matt G. was a great sales rep who provided insightful details about the car and Toyota brand overall. The rest of the staff was friendly and not pushy whi G. was a great sales rep who provided insightful details about the car and Toyota brand overall. The rest of the staff was friendly and not pushy which is always appreciated. Highly recommend Waldorf Toyota for your next car purchase. More
by Wishneski
Employees Worked With
Matt Gill
