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Waldorf Toyota

Waldorf, MD

4.7
1,201 Reviews

2600 Crain Hwy

Waldorf, MD

20601

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Showing 1,201 reviews

March 25, 2022

The service representative was very helpful. She kept me informed throughout the process of repair More

by just11462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marjorie , Service Department
Apr 01, 2022 -

Waldorf Toyota responded

We're very happy to hear that your experience was such a great one! Thank you for your kind remarks!

March 24, 2022

Excellent concern and care from everyone. Calvin in service department has been my go to person for the past three years since I bought my new sienna from Waldorf Toyota. More

by Ericsabatino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin highes
Apr 01, 2022 -

Waldorf Toyota responded

We're very happy to hear that you enjoyed your experience with us! Thank you for your kind remarks!

March 23, 2022

I came to get a oil change and I normally paid $65 dollars and Wind up paying $105 dollars because of what’s going on about the gas and oil prices and Russia but Toyota should let their customers know More

by alwedge14
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Melissa Call
Mar 23, 2022 -

Waldorf Toyota responded

Thank you for your feedback. We've forwarded your review to our Management Team and will be attempting to reach out to you regarding the pricing of your oil change. Thank you and we hope to speak with you soon.

Mar 23, 2022 -

Waldorf Toyota responded

Thank you for your remarks. We're disappointed to hear that your experience with our service team did not meet your expectations. Our Service Director would very much appreciate the opportunity to speak with you directly about the pricing of your services. Please call Joe Kerns at 301-843-3700 at your convenience. Thank you.

March 19, 2022

I was extremely pleased with the excellent serviced I received at Waldorf Toyota. When I brought in my 2002 Toyota 4Runner with a very loose Gear Shifter and key stuck in the ignition in the "on" positio More

by priscilla.gantt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Fuchs, Service Department
Apr 01, 2022 -

Waldorf Toyota responded

It was our pleasure working with you on servicing your 4Runner! Thank you so much for your kind remarks!

March 12, 2022

Every ones is nice , friendly and professional , specially Matt and ladies who work on financial I have been very satisfied , thanks all of you Ngung Vu More

by Vu.ngung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gill
Apr 01, 2022 -

Waldorf Toyota responded

It was our pleasure working with you! Thank you for your kind remarks and rating. We look forward to seeing you in the future!

March 10, 2022

Great customerseverice, My service Advisor Marjorie is great with her skills she take time explain the finding. Marjorie is,about helpingher clients More

by karenford1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marjorie
Apr 01, 2022 -

Waldorf Toyota responded

We're thrilled to hear that Marjorie was so helpful to you. Thank you so much for your kind feedback!

March 01, 2022

I had a great experience at this dealership in Waldorf. The salesman that helped throughout my visit was James Steinhauser. He was very knowledgable and never made me feel pressured or overwhelmed during m More

by harvinln
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Dwars, James Steinhauser, Brittany Wagner
Apr 01, 2022 -

Waldorf Toyota responded

We're very happy to hear that James was so helpful to you in finding your first vehicle! It was our pleasure working with you and we hope you enjoy your new car for many, many miles to come. Congratulations!

March 01, 2022

I had a great experience. Everyone was very friendly and helpful throughout the whole process. More

by juliayoung17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rush, Sarron Anderson, Jordy Williams, Brittany Wagner
Apr 01, 2022 -

Waldorf Toyota responded

We're so happy to hear that you enjoyed working with our team, Ms. Young! Thanks so much for your kind remarks. We look forward to seeing you again in the future.

February 27, 2022

My service manager Tammy was very kind and helpful when I brought my Lexus LS 430. The car rubs like new despite being 2004, with 108,000 + miles. They also fixed two items that were done incorrectly by NTB, More

by anthonypaige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
By Tammy, Service Department
Apr 01, 2022 -

Waldorf Toyota responded

We're so glad our service team was able to address the issues and concerns you had with your Lexus! Thank you so much for your kind remarks about your visit. It was our pleasure working with you and we look forward to seeing you the next time your car is in need of service.

February 23, 2022

It was a pleasure buying a car from Waldorf Toyota. The whole experience was exceptional from the start to the end, smooth, easy and very professional. More

by Jsouza91102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gill, Service Department, Dustin Herbert, Stewart Cromwell
Apr 01, 2022 -

Waldorf Toyota responded

It was OUR pleasure working with you on your vehicle purchase! Thank you so much for your kind remarks!

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