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Waldorf Toyota

Waldorf, MD

4.7
1,192 Reviews

2600 Crain Hwy

Waldorf, MD

20601

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Showing 1,192 reviews

December 20, 2024

James Miller you the man. Appreciate your professionalism . Tammi Stevens in financing I appreciate you as well. Went above and beyond to explain everything. Great atmosphere More

by OG teepee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Miller , James Hibbert, Tammie Stevens
Dec 23, 2024 -

Waldorf Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that James and Tammi provided such excellent service at Waldorf Toyota. We appreciate your referrals and look forward to assisting you again in the future!

December 19, 2024

Anastasia and the whole team at Waldorf Toyota made the process of purchasing a car simple and stress free. I really have nothing to complain about. I received a great car at a fair price. You can’t ask More

by kag156
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anastasia Brown
Dec 19, 2024 -

Waldorf Toyota responded

Thank you for sharing your experience with us! We're delighted to hear that Anastasia and the Waldorf Toyota team made your car purchase smooth and stress-free. It's great to know you're satisfied with both the vehicle and our customer service. Enjoy your new ride, and we're here if you need anything else!

December 11, 2024

Went in for a recall notice and oil change tire rotation. I had marked my tires as I became skeptical about wear patterns on my tires and began to wonder if they had rotated my tires on previous service appo More

by ckjkstill
Recommend Dealer
No
Employees Worked With
None, Frank McGeady
Dec 13, 2024 -

Waldorf Toyota responded

It's concerning to hear about your experience with the tire rotation and service. We strive for transparent and top-notch service, so it's disappointing that we fell short during your visit. If you have any lingering concerns or questions please feel free to reach out directly; we're here to help address them. Thank you, Management Team at Waldorf Toyota - (301) 843-3700

December 03, 2024

My salesperson was very knowledgeable and went above and beyond and ensuring that I was satisfied with my purchase. More

by Glenn Corbin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Harley
Dec 03, 2024 -

Waldorf Toyota responded

Glenn, we're delighted to hear that our team at Waldorf Toyota provided you with exceptional service. Thank you for sharing your experience!

December 03, 2024

Francis Nwachu was my salesperson. I met him a few months back when I stopped in to do some research on my next car. He was extremely knowledgeable, and answered all my questions and c More

by Cruiz1008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis Nwachu, Mike Rush, James Hibbert, D'Marius Swann, Joyce Boone
Dec 03, 2024 -

Waldorf Toyota responded

Thank you for sharing your experience with us! We're delighted to hear that our team, especially Francis, provided such a positive and pressure-free car-buying journey at Waldorf Toyota. It's wonderful knowing you felt supported throughout the process and drove away happy in your new vehicle. Enjoy every mile ahead!

December 03, 2024

This Dealership was fantastic to deal with. If you are in the market for a new vehicle I highly recommend them. More

by barbmartin224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Williams, also 5 stars., Frank McGeady, Andrew Truitt, D'Marius Swann
Dec 03, 2024 -

Waldorf Toyota responded

Barb, we're delighted to hear you had a fantastic experience with us at Waldorf Toyota! Thank you for the recommendation and support.

November 24, 2024

Used to go to random auto shops, privately owned, to serve my Toyota. Waldorf Toyota does things other auto shops either refuse to do or ask for higher prices. Very easy to make an appointment. Shuttle More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Duran
Nov 26, 2024 -

Waldorf Toyota responded

We're delighted to hear that Waldorf Toyota has exceeded your expectations and provided services at competitive prices. It's great to know our shuttle service added convenience for you too. Thank you for recommending us!

November 23, 2024

My salesperson was very knowledgeable and went above and beyond and ensuring that I was satisfied with my purchase. More

by Kat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Herbert, Bryan Gardner, Seneca Harris
Nov 25, 2024 -

Waldorf Toyota responded

Kat, we're delighted to hear that your salesperson at Waldorf Toyota went above and beyond for you. Thank you for sharing your positive experience with us!

November 06, 2024

This dealership is not what I view as customer focused. A recent experience with service left me with a "bad taste in my mouth". Routine service and a tire pressure light! Service performed. Three days lat More

by ratherjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy Perdue
Nov 18, 2024 -

Waldorf Toyota responded

We're sorry to hear about your recent experience with our service department. We strive for prompt and attentive customer care, so it's disappointing to learn that we fell short in this instance. Please reach out at your convenience so we can address the tire pressure issue and improve your experience moving forward. Thank you, Management Team at Waldorf Toyota - (301) 843-3700

November 01, 2024

Second time purchasing a vehicle from this dealership. Great service dept and all the staff are very friendly and well mannered. I have been dealing with them since 2020 and haven't experienced anything n More

by kemikim1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seneca Harris
Nov 03, 2024 -

Waldorf Toyota responded

Thank you for choosing Waldorf Toyota again! We're delighted to hear about your positive experiences with our team and service department. We look forward to continuing this great relationship in the future!