Waldorf Toyota

Drew and Tammy was awesome, would come back for more service Thank you Linda H service Thank you Linda H More

The service department is outstanding, they give you a time to come in and they take at that time. Your estimated wait time has always been very close. Let's no for sales people who there, outstanding als time to come in and they take at that time. Your estimated wait time has always been very close. Let's no for sales people who there, outstanding also, Finance office has great people working to get the best financing to fit you. More

The dealership’s service department is very efficient and thorough. They take the time to greet you, discuss your needs and concerns and provide an approximate delivery time. I was happy with the service. thorough. They take the time to greet you, discuss your needs and concerns and provide an approximate delivery time. I was happy with the service. More

Heather was very helpful, pointed out what needs to be done and what to watch out for done and what to watch out for More

I love Waldorf Toyota! They are honest and do good work. I always feel better after they have taken care of my car! And their customer service is top notch! They listen to They are honest and do good work. I always feel better after they have taken care of my car! And their customer service is top notch! They listen to me when I explain a problem. More

All the salesmen are professional, courteous and friendly. However I wouldn’t say I had a good experience at this dealership. I’ve purchased 11 cars in my lifetime. All new and all from dealers. Of friendly. However I wouldn’t say I had a good experience at this dealership. I’ve purchased 11 cars in my lifetime. All new and all from dealers. Of those 11, 4 were Toyota’s. I would definitely say I had a love for Toyota’s. I went to Waldorf Toyota with the intent to buy a Rav 4, however I left with the bottom of the line, basic Toyota Camry. While ultimately I was the person who signed the Contract and I take full responsibility for my part of the bait and switch tactic that was used on me, I was very disappointed with the tactics that were employed. I was told the vehicle had all the safety features that my current vehicle had - it didn’t! I went back to the dealership the very next day, after calling one of the sales manager and specifically stating “I don’t want this car!” I made that statement twice and even walked out of the dealership because I was so upset. Yet I still was not able to get out of the deal. 2 days later I went to the used car side to find out what I needed to do ti get out of this deal and get my vehicle back. Results, I had to repurchase my vehicle and sell them back theirs. In the end, this was a very costly mistake. But definitely a lesson we’ll learned. My love for the Toyota product and the standard of excellency associated with its name is gone! And even if that ever changed in the future, I would purchase from a Toyota dealership other than WALDORF TOYOTA (Waldorf, MD). I’m left with a very bitter taste from this experience with the salesman from that dealership! I’ve never encountered anything of this sort and pray I never have to deal with something like this again. Purchase from this dealership at your own risk! More

I was really pleased with the salesperson . Everyone was friendly. I enjoyed every bit of it. Everyone was friendly. I enjoyed every bit of it. More

Everyone at the dealership was great. Managers, sales rep, customer relations and finance. Would recommend. Managers, sales rep, customer relations and finance. Would recommend. More

From start to finish it was a pleasant experience. Got the car I wanted in a reasonable timeframe. The salesman was outstanding and worked to get me what I wanted. Got the car I wanted in a reasonable timeframe. The salesman was outstanding and worked to get me what I wanted. More

They were very nice to work with. But they have a small waiting room. Thanks But they have a small waiting room. Thanks More