Back

Waldorf Toyota

Waldorf, MD

4.8
1,164 Reviews

2600 Crain Hwy

Waldorf, MD

20601

Directions

By Type

Showing 1,164 reviews

September 09, 2024

Wendy was very nice and had great customer service thank you so much for all your help 😊 More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eid Taylor
Sep 09, 2024 -

Waldorf Toyota responded

Cynthia, we are so glad you enjoyed working with Wendy! Thanks for choosing Waldorf Toyota and leaving us a five-star review!

September 02, 2024

When I come here to get my maintenance done, it usually takes a while. But last time I went it only took about 45 minutes. I was shocked and happy! More

by Katrina Wesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name, but she’s in the service department
Sep 03, 2024 -

Waldorf Toyota responded

Katrina, we're glad to hear that your last visit was quicker than usual! Thanks for choosing Waldorf Toyota for your maintenance needs.

August 29, 2024

I took the car back for 5000 miles service I was charged $841.06. what happen to my warranty? More

by m_sydnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francis Nwachu
Aug 30, 2024 -

Waldorf Toyota responded

We strive to keep our prices fair and competitive, so we're sorry to see your disappointment with your service charge. We'd like to address your concerns directly. Please reach out at your convenience. Thank you, Management Team at Waldorf Toyota - (301) 843-3700

August 26, 2024

Great service, very helpful, and very updated information about your vieclel while waiting. And a nice waiting lounge More

by lesterkeys40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marjorie
Aug 27, 2024 -

Waldorf Toyota responded

Thank you for the positive feedback! We're glad to hear that our team at Waldorf Toyota provided great service and kept you informed. Enjoy your time in our lounge whenever you're here!

Aug 27, 2024 -

lesterkeys40 responded

Appreciate it

August 09, 2024

Excellent service! Quick and easy! I have definitely made this my go to dealership for getting my car serviced. More

by shenikamayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 12, 2024 -

Waldorf Toyota responded

Shenika, we're delighted to hear that Waldorf Toyota is your go-to dealership for service! Thanks for the fantastic review!

August 05, 2024

Their customer service was very knowledgeable and quick. The technician, Mr. Andy Drotter does a very detailed job with vehicles. His recommendations are necessary for preventive future maintenance. More

by JakeFerg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Drotter - Technician, Samantha Keyser - Assistant Service Manager , Brian Langford, James Hibbert
Aug 06, 2024 -

Waldorf Toyota responded

Jake, we're glad to hear that Andy and the Waldorf Toyota team provided knowledgeable and efficient service. Thanks for sharing your positive experience!

August 01, 2024

They were amazing! No Tricks or wasted ti.e... Got O wanted at the Monthly payment I wanted and was in and out within 1.5 hours... Best Car Buying experience Ever!!!! More

by Stephanie Hotchkiss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus........, Lenyk Scott, Tammie Stevens
Aug 01, 2024 -

Waldorf Toyota responded

Stephanie, we're delighted to hear you had such a smooth and pleasant experience at Waldorf Toyota. Thanks for the fantastic feedback—enjoy the ride!

July 28, 2024

The most wonderful experience ever. The entire process was delightful. I will consider Toyota Waldorf my primary dealer for purchases and services. More

by greyhound1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Gardner, D'Marius Swann
Jul 29, 2024 -

Waldorf Toyota responded

We're delighted to hear you had such a wonderful experience with us at Waldorf Toyota! Thank you for making us your go-to dealer for purchases and services. We look forward to serving you again in the future!

July 23, 2024

Too much waiting for nothing. They didn't do oil change or tire rotation. Just wasted my time. More

by Mot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
Jul 23, 2024 -

Waldorf Toyota responded

Mot - We're sorry to see that you were not satisfied with your experience. We would really appreciate your feedback and, if you are willing, we would like to discuss your visit further. Would you consider getting in touch? Thank you, Management Team at Waldorf Toyota - (301) 843-3700

July 20, 2024

Very pleased with the service that I received. No problems at all Thank you so much for all your done More

by lincherry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Windy puedue
Jul 22, 2024 -

Waldorf Toyota responded

We're delighted to hear you had a seamless experience with Waldorf Toyota! Thanks for the kind words and support.