Waldorf Toyota

I was well pleased with the purchase of my 2014 Toyota Sienna L. I want to especially commend DJ Deihl, the financing guy, who brought the payments in at what I wanted to spend. My original intention wa Sienna L. I want to especially commend DJ Deihl, the financing guy, who brought the payments in at what I wanted to spend. My original intention was to get a Chrysler Town and Country. I had my heart set on that vehivle for over a year. However, I had a negative experience with a very pushy salesman at teh Chrysler dealership who just was not interested in hearing me. So I went across the street to Waldorf Toyota. My first point of contact was Michael Glover and he needs to be given his xxxxxxbecause if it was not for his nice personality, I would not have come back to Waldorf Toyota. However, when I came back to Waldorf Toyota Mike was with a customer and Randy Flowers assisted us. On our 3rd visit to Waldorf Toyota I was ready to buy and again I worked with Randy Flowers because Mike GLover was off that day. My only complaint was that Randy confused me more than one time when we were talking about the differences in the vehicles and what came standard on what model. It was only AFTER I got my Sienna L home that I rrealized that a few things that I wanted did not come standard with the L, such as power doors, a full instrument panel with temperature gage, a center console, mid range cupholders, volume controls on the steering wheel, etc. While these are small things that I can live without (because I got the monthly payment where I wanted it to be), I would have rated my experience as EXCELLENT instead of just GOOD if I had truly known what I was getting or more importantly NOT getting. I'm not saying I was deceived because I was not, I just think a few things were "glossed over". Lastly, after purchasing the vehicle, we waited over 40 minutes before they brought our new vehicle around. I understand they were washing the exerior and gassing it up, but no one explained that to us. They just had us standing in the cold, waiting for over half an hour. More

Mark Stancell came highly recommended to me by a friend. Mark Stancell came highly recommended to me by a friend. I contacted Mark and was frank about my car needs(low mileage, the make, and PRICING being Mark Stancell came highly recommended to me by a friend. I contacted Mark and was frank about my car needs(low mileage, the make, and PRICING being most important). I could not have a budget buster. I was active duty military at the time and didn't have a lot of free time to be going back and forth to the dealership to haggle nor filling out paperwork. Mark was very understanding of my situation and was able to accommodate me by emailing me my application to fill out and send back via internet. We were able to do my financing over the phone as well. When I arrived he showed me a variety of cars my within my price range and even when I would ask about other cars on the lot,he was happy to show them to me but was good about keeping me on track with my budget.He was even able to get the Finance Dept to take a post dated check for my down payment so I could drive away with my newish car the same day!! Because of my credit rating I wasn't happy with my interest percentage given to me by the dealership, but he explained that with one year of on time payments I could refinance thru my personal bank for a lower rate (and he was right!!). I know often time, people tell you things to get you to buy, but Mark was right. I did refinance after a year and I have never been happier with a rate in all of my life. I am very happy with my experience and would recommend Mark to ANY person looking for a good car on a budget and not wanting to feel like they've been "HAD". I know I received a great deal because my car is worth more than what I paid for it. I got a 2006 Buick Lacrosse with leather heated seats OnStar, Sirus radio,sunroof and under 30,000 miles. Mark even hooked me up with a professional company that does tinted window just down the street from his dealership. That too was a great price. Great experience!! More

My experience by far was the greatest ever at this dealership. The sales team worked as a group to help me in every way possible. My credit is not the greatest, so I was apprehensive about even going; dealership. The sales team worked as a group to help me in every way possible. My credit is not the greatest, so I was apprehensive about even going; not wanting the rejection, but from the moment I called to get some information; Derrick my sales person made me feel hopeful. The experience was painless as possible, and required less time than I anticipated. I will recommend anyone and everyone to this dealership. DERRICK BROOKS you "ROCK". Thanks guys for all your help and truthfulness. Sincerely Lisa Charaf More

It was a awesome buying experience working with Devin Mouer. He did not rest until I found the exact Avalon that I wanted. Unfortunately my new car was in a accident two weeks after purchasing it and D Mouer. He did not rest until I found the exact Avalon that I wanted. Unfortunately my new car was in a accident two weeks after purchasing it and Devin stayed in contact and made sure the body shop was on top of the repairs. I have been back for service and Devin greets me every time and always ask how my experience with the car is going. I would refer anyone I know to but a car from Devin at Waldorf Toyota.+ Jason Willett More

I was looking to buy a used vehicle and was assisted by Mark Stancell. He was very helpful and friendly. He help me get the best deal and was very accommodating during the experience. I recommend Mark Stan Mark Stancell. He was very helpful and friendly. He help me get the best deal and was very accommodating during the experience. I recommend Mark Stancell to anyone who is looking to buy a used vehicle in the southern Maryland area. More

Jason & Erik were great to work with. I would highly recommend them both. My wife and I left very satisfied with our new to us Camry Hybrid. recommend them both. My wife and I left very satisfied with our new to us Camry Hybrid. More

I bought a new Corolla 6 months ago and I brought it in for the recommended service on a Saturday recently. I saw a used Camry and took a test drive on a whim. Brian K. Smith was my salesman. He was ver for the recommended service on a Saturday recently. I saw a used Camry and took a test drive on a whim. Brian K. Smith was my salesman. He was very friendly and knowledgeable. When we got back to the dealership, I had certain criteria for purchasing the car. I wasn't convinced it would work out. Instead of the used Camry, I ended up with a new Camry and a great deal. Both Brian K. Smith and D.J. Diehl worked hard to put me in the Camry and made it happen. I would recommend them to my friends for sure. More

My experience with this dealership was warm and friendly. Mark Stancell my sales representatve was very knowledgeable about the car I purchased. He truly went above and beyond to get me a great deal. I kn Mark Stancell my sales representatve was very knowledgeable about the car I purchased. He truly went above and beyond to get me a great deal. I know in the beginning I was a pain when I would call about little features on the car, but It didn't matter to him he was there help. Toyato used cars team has truly become my second family. More

I worked with Jason Lormore over the internet prior to purchasing my new car and was a little hesitant about the whole process at first. However, after meeting Jason and going to the dealership, everythi purchasing my new car and was a little hesitant about the whole process at first. However, after meeting Jason and going to the dealership, everything went perfectly. There were no problems and we are very happy with our Toyota Sienna purchase. Everyone that I spoke to and worked with was very helpful, especially Jason. I would definitely recommend Toyota of Waldorf. More

Jason's attention to detail and professionalism were key elements in the purchase of the 2014 Toyota Corolla Premium S for our son's Christmas present. This purchase was efficient, stress free and most key elements in the purchase of the 2014 Toyota Corolla Premium S for our son's Christmas present. This purchase was efficient, stress free and most rewarding with the look of suprise and joy on our son's face Christmas morning. Jason followed up by taking time from his busy schedule to provide our son a tutorial of his new car. Jason and Waldorf Toyota make this car buying experience a memorable for our family! If you are in the market for a new or used Toyota, give the team at Waldorf Toyota a chance to earn your business!!!! More