Waldorf Toyota

Regarding service, I was impressed with Toyota of Waldorf from the moment I drove into the service lane. My service advisor was Todd, he was friendly and professional as he wrote down information about my from the moment I drove into the service lane. My service advisor was Todd, he was friendly and professional as he wrote down information about my car and answered all my questions. He directed me to the waiting area which is large and quiet. There are magazines, television and comfortable seats. Coffee, and donuts are complimentary. I waited there until Todd came to get me to go over the work that was done and then to the check-out area. There I received a detailed print-out "Know your Vehicle" along with my invoice I also want to mention Mike Pavan, the service manager. He always ensures a positive service experience. His staff are professional and very helpful. The service department is awesome and make it a great place to get service. I can schedule my service appointments from home in real time from their website. They also have a full service parts department and body shop. Toyota of Waldorf gives new meaning to a full service dealer. The dealership always has prompt service and gets you in quickly and out when they promise. I can always depend on the dealership for any issue I may have. More

Blake at Toyota of Waldorf provided excellent customer service. He was very professional and knowledgeable about all the cars and explained all options associated with each model. Monica of the finance service. He was very professional and knowledgeable about all the cars and explained all options associated with each model. Monica of the finance team was great too. She was able to get me an acceptable finance charge with affordable monthly payments. I also received a great value on my trade-in. I would definitely recommend Toyota of Waldorf to other customers. More

My overall expierence at Toyota of Waldorf was a pleasant one. Brian was very helpful and resourceful in helping my husband and i get the car we wanted. I'd refer this dealer to someone else because of the s one. Brian was very helpful and resourceful in helping my husband and i get the car we wanted. I'd refer this dealer to someone else because of the satisfaction we aquired.Brian and his staff wanted our business, which encouraged us to purchase our (my) Lexus! Thank you Toyota of Waldorf! More

I had to buy a car due to an accident 2 weeks prior. It's very difficult to decide on a car under pressure. Bryan listened to all my likes and dislikes and found me exactly what I was looking for. The It's very difficult to decide on a car under pressure. Bryan listened to all my likes and dislikes and found me exactly what I was looking for. The process was simple, quick, and over all kinda fun~! Thank you Toyota of Waldorf! I love my car! More

Both men demonstrated professionalism and integrity, and a thorough knowledge of their product. A quality that I have noted in numerous past occasions of requesting service from this dealer. An example of t a thorough knowledge of their product. A quality that I have noted in numerous past occasions of requesting service from this dealer. An example of this integrity is on three separate occasions, I requested what I thought was needed service on a Avalon, and was told after they inspected the car, that the requested service was not necessary yet. No charge was made for this service. More

Mr. Smith was professional and appeared to enjoy his work. He maintained contact prior to the sale, and has contacted me to see if there are any questions as far as vehicle operation. I feel confidence work. He maintained contact prior to the sale, and has contacted me to see if there are any questions as far as vehicle operation. I feel confidence in making referrals to him in the future. I would also say that the other staff in the sales department were courteous. More

On 1-4-11 I was involved in an accident on 1-10-11 I came to this dealership, I was actually coming to remove my personal items from a 2006 rav 4 which had been totaled. I asked Earnest Winston to see if he to this dealership, I was actually coming to remove my personal items from a 2006 rav 4 which had been totaled. I asked Earnest Winston to see if he could work up a deal on a new rav 4 not really expecting to make purchase on that day. He was went above and beyond to provide me with an exceptional deal and excellent customer service that I felt I didn't need to search anywhere else. He was very professional and patient and he even helped to remove my belongings from my other rav 4 which he didn't have to do. Everyone I encountered on that day made me feel at ease with the whole process, the Toyota care package, on down to the financing. Again thank you Earnest Winston for making an otherwise stressful event be a pleasant transition of owning a new reliable 2011 rav 4. More

Nothing but a pleasant experience. From start to finish it was a very smooth and stress free process. Fifth vehicle I have had the opportunity to purchase and I just cringe the whole process; however, was it was a very smooth and stress free process. Fifth vehicle I have had the opportunity to purchase and I just cringe the whole process; however, was completely blown away about professionalism and friendliness of everyone, including salesman that were just standing around/ passing through the show room, etc. Absolutely love Bob and Joyce, can't say enough good things about the two. Absolutely recommend Waldorf Toyota to everyone, and point them straight to Bob. More

This was the fourth Toyota I have purchased through Toyota of Waldorf. I have never had a bad experience with the staff. They have bee vey professional. Not to mention I have never had any mechancial p Toyota of Waldorf. I have never had a bad experience with the staff. They have bee vey professional. Not to mention I have never had any mechancial problems with any of these vehicles. With that being said I cannot comment on your maintenance facility. Brian our sales executive was very knowledgable with the entire process. It was a pleasure dealing with hem. I Might also mention Joyce who deals with accessories was also very pleasant. More

Bob is knowledgeable, professional, and helpful. Despite my hectic schedule, he worked with me using all media (telephone, cell phone, text messaging, and email) to ensure that I got the deal I wanted. He o my hectic schedule, he worked with me using all media (telephone, cell phone, text messaging, and email) to ensure that I got the deal I wanted. He orchestrated one of the best car buying experiences I have had to date. More