Waldorf Toyota
Waldorf, MD
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My wife and I have always had a good experience at Waldorf Toyota. I believe Earnest Winston has been our Sales Consultant on all four of our purchases. He has always been friendly and professional in Waldorf Toyota. I believe Earnest Winston has been our Sales Consultant on all four of our purchases. He has always been friendly and professional in all of our dealings. The service staff as well have always treated us well. More
My experience with your dealership was very good.When I arrived Bob met us at the door introduced himself and offered his assistant. He took us out to look at the RAV4's that we were interested in, there arrived Bob met us at the door introduced himself and offered his assistant. He took us out to look at the RAV4's that we were interested in, there was no pressure put on us to buy. once we decided to buy he came back with the numbers and we were satisfied the price.The process was smooth and he gave us a walk through the service area and explained the process. Thanks Bob for the experience. More
I walked into the Toyota Dealership to buy a Toyota Camry, but wasn't sure it would happen right away! Bob and Josh were a pleasure to work with and allowed me to drive whatever I wanted with no pressu Camry, but wasn't sure it would happen right away! Bob and Josh were a pleasure to work with and allowed me to drive whatever I wanted with no pressure. It was freezing cold with snow still on the cars, but they went out of their way to give me what I needed. I bought a car that night due to the great salesmanship by Bob. My wife and I were very happy with the cars they had available and the level of attention they gave us. Thanks, Ron Wright More
Everytime that I have gone to Toyota of Waldorf for servicing, LaBaron Hawkins has been very courteous and has answered all my questions and concerns. He is very professional and he cares about the peo servicing, LaBaron Hawkins has been very courteous and has answered all my questions and concerns. He is very professional and he cares about the people who are having their cars serviced. He is one of the reasons I continue to bring my car there for servicing and I would recommend Toyota Waldorf to others. More
Mr. Laslo explained services my car needed and why they were needed. He checked to see if parts and services were under warrenty. Mr. Laslo was interested in the welfare of the customer(me) were needed. He checked to see if parts and services were under warrenty. Mr. Laslo was interested in the welfare of the customer(me) More
My daughter was a first time new car buyer. We were consideringseveral different car makes. Bob Bowman was our sales consultant at Toyota of Waldorf. He was extremely helpful, without trying to make th consideringseveral different car makes. Bob Bowman was our sales consultant at Toyota of Waldorf. He was extremely helpful, without trying to make the hard sell to my daughter. Instead, he gave her time to consider what she wanted and when she decided she wanted to buy a Toyota, he was very helpful in working out the particulars of the deal. He seemed to genuinely care about my daughter's buying experience as well as being a new Toyota owner. Buying a new car can be stressful, but Bob seemed to go out his way to make it stress free. The overall experience with Bob and the dealership was wonderful. More
Used USAA auto service to find vehicle/price I wanted, sent the internet notice. frank contacted me by email and phone to inquire how he could assist and if there were any questions he could answer. i to sent the internet notice. frank contacted me by email and phone to inquire how he could assist and if there were any questions he could answer. i told him i'd be by later in the day. when i arrived he was ready to go, answered all of our questions about the process and financing versus cash. he stood by as i gave the car a thorough inspection and pulled it into a covered area so that my wife could have a look without being overly exposed to the cold weather. if he didn't know the answer, he found out the answer quickly; extremely respectful. easiest car buying experience i've ever had, practically hassle free. this was my third time buying a vehicle, second from a toyota dealer, first from this dealership. between frank in the showroom and erik in the finance office, we were in and out in extremely short order. very professional and courteous! excellent customer service and follow-up! received a few benefits i didn't even ask for! frank and erik have my highest recommendation. More
We purchased a Sienna L. Everyone was very nice. DJ Diehl was wonderful. He was able to give us a monthly payment that we were well pleased with. However, the vehicle did not come with what we wanted. It had was wonderful. He was able to give us a monthly payment that we were well pleased with. However, the vehicle did not come with what we wanted. It had nothing that we required but we didn't know this until we began looking through the manual after we purchased the vehicle. This confusion may have been caused by the fact that we test drove the Sienna LE, but we purchased the L and were not fully informed of the vast differences between the two models. For example, Randy told us several times that Bluetooth was standard on the model we purchased. When I tried to set it up, I realized that this was not the case. In fact several things that we thought came standard on our model actually didn't. More than likely, we will be trading this vehicle in for something that suits us better sooner rather than later. More









