
Waldorf Toyota
Waldorf, MD
Filter Reviews by Keyword
By Type
Showing 1,200 reviews
I was looking to purchase a new vehicle, so one Friday afternoon, I stopped by Toyota of Waldorf. While looking around the new car lot, Mark Stancell stepped out of the showroom and introduced himself. afternoon, I stopped by Toyota of Waldorf. While looking around the new car lot, Mark Stancell stepped out of the showroom and introduced himself. I was impressed because he presented himself friendly, professional and was knowledgeable of the inventory on hand at the dealership. He was not pushy and gave me the space to look around and decide on what best suited my needs. Mark provided excellent customer service. He kept in contact on a regular basis and even stayed after hours to ensure that I was completely satisified when I picked up my new vehicle. Overall, my experience has been a pleasant one. I was also impressed with the staff whom I came in contact with during this process. I have highly recommended this dealership to several others looking to purchase and will be looking forward to seeing everyone during my regular maintenance visits. More
Mark was personable, friendly and very patient with our decision making as we decided between a used car and new car. When our decision was finally made though it was nearing closing time, he remained una decision making as we decided between a used car and new car. When our decision was finally made though it was nearing closing time, he remained unaffected by the lateness of the hour as we finished up our car purchase and had the vehicle detailed and gas tank filled for us to drive it off the lot. We would definately return for car purchases in the future and recommend the dealership and Mark to friends. We look forward to seeing if service on our Camry is as impressive. More
The entire staff of Toyota of Waldorf was outstanding. I would highly recommend this dealership to many others and look forward to a continued relationship with them. would highly recommend this dealership to many others and look forward to a continued relationship with them. More
A very pleasant and professional service provided in buying a used car. This is the second time in two years that I have bought a used car from this dealer and I would certainly recommend the dealership buying a used car. This is the second time in two years that I have bought a used car from this dealer and I would certainly recommend the dealership to colleagues and friends. The next time I'm looking for a new/used vehicle this garage will be first on my list. More
I was very impressed with Mark Stancell's customer service. I actually got the car I wanted. He recommended that I go with Toyota's lending office and I did. I am so glad I listened to him I got the c service. I actually got the car I wanted. He recommended that I go with Toyota's lending office and I did. I am so glad I listened to him I got the car payment I wanted. They offered a better percentage rate than my own bank. I love my Toyota Scion tc. Thank you again Mark for everything you did for me. More
Mr. Winston is truly a good salesperson. He took quality time to explain everything about the car. After taking the car home he followed up with me for the next few days to ensure I was comfortable driving time to explain everything about the car. After taking the car home he followed up with me for the next few days to ensure I was comfortable driving the care and new how to operate it properly. Number one in my book. More
The experience was the best that I have ever had. I would truly refer this dealership to any one. The Manager/Boss, Mr. Walford and Ms. Droddy were the best. They performed a miracle beyond miracle. would truly refer this dealership to any one. The Manager/Boss, Mr. Walford and Ms. Droddy were the best. They performed a miracle beyond miracle. Again, they were great. More
All I can say...is that in a world of less-than-satisfactory, Brian and Kenny of Toyota in Waldorf "kicked-it up" several notches. I was out with a friend who was shopping for a car and less-than-satisfactory, Brian and Kenny of Toyota in Waldorf "kicked-it up" several notches. I was out with a friend who was shopping for a car and decided to stop by Toyota of Waldorf and check out their inventory. Long and short, my friend got the truck and the deal he wanted. Brian stated that they were having great deals and suggested that I take a look around at some Camrys, I just happened to find one that I was excited about and I bought it? Well not that day and not that simple, I wasn't to thrill with the transaction and decided to wait until later, so I walked away. The next day, Brian gave me a call and suggested that I come on back out and talk to him. Well, I went back and Brian had worked out a deal that was just to good to pass by. Brian made it happened (worked on my behalf)even when I had walked away. Kenny worked magic with numbers to get me an afforable car note at "ZERO" iterest. They both stayed late, answered numerous questions, did comparisions, all the while with a SMILE. All I can say to Toyota of Waldorf - EXCELLENT staff and job well done! More
Mark Stancell was great! Was very helpful in my quest to get a car. he kept in contat for a week and notified me everytime a car that met my requirements was brought in on the lot. He helped me find a car t get a car. he kept in contat for a week and notified me everytime a car that met my requirements was brought in on the lot. He helped me find a car that was within my price range and was not forceful in any kind of way in pricing. He even came in early and on his day off to help me make sure I got the car for a price I was comfortable with. As a first time car buyer he made the experience something to enjoy. More
Very good experience. Brian set up bluetooth before we left...I really liked that. FYI- I once bought a car in College Park and before you left the lot, an assigned employee sat in the car with you left...I really liked that. FYI- I once bought a car in College Park and before you left the lot, an assigned employee sat in the car with you and went over just about every feature, I had bought that car in the dark and that was very important for my long drive home in an unfamilar car. We were fine, we bought this car in the daytime and had traded in our old Camry, simular features. But instead of the warranty lady...perhaps a sit down in the car going over the warranty info, explaining options and then reviewing features in the car you just bought would be better. As far as price...unfair question, you never know if you get a great deal or not...so i'll go with good (4). We are pleased. I was never stressed...it was a fun deal. Very good experience. More