
Waldorf Toyota
Waldorf, MD
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I bought a 2012 Toyota Tacoma 4WD on Jan 3, 2012 after taking it for a test drive with Phil Gaiser, my salesman. Phil was extremely helpful and informative in explaining all the off-road nuances and elect taking it for a test drive with Phil Gaiser, my salesman. Phil was extremely helpful and informative in explaining all the off-road nuances and electronic features. He has followed up with my questions, after the sale. I feel confident that he will be supportive in the future. In addition to Phil, all the employees I dealt with -- Ed Richardson, Joyce, Jina made the buying process and an aftermarket installation very smooth, friendly and efficient. C. Wright Upper Marlboro More
The whole experience is what you wish car buying was like. There wasn't a time throughout the whole sale where we felt rushed. We had been shopping around the entire saturday and the toyota dealership like. There wasn't a time throughout the whole sale where we felt rushed. We had been shopping around the entire saturday and the toyota dealership was the best. Bob our salesman was very informative even though he was extremely busy. He showed us and explained to us the process, our choices, and what he could offer in approximately an hour. It left us feeling very at ease. Bob stayed in contact with us via email. He explained more and more. On the following Monday we showed up wanting to test drive and see more. Oh did I mention he was there around 7 at night and during a snow storm. With his help, and a great product we chose to buy the car that night. Throughout that day I was in contact with Justin (finance guy) and I just want to say I was very appreciative of the hard work he did throughout the day also. I had already arranged financing through my bank and was pretty adamant in using them. Justin worked some numbers and beat my rate and term and even added some extra warranty. My wife and myself are very satisfied with the whole process that we will recommend this dealership to anybody. We even asked jokingly of Bob if when I transfer in the military could we call on him for another car. He answered with a hardily YES and said he would get it shipped to me wherever I was. We would like to say thank you to everyone that helped us in the purchase of our fist new car. -The Rohling's Proud owner's of a new Scion Xb More
We just purchased a 2012 Camry from Waldorf Toyota and the entire negotiation process was a great experience. Our salesman Phil Gaiser was pleasant, professional, honest, and very knowledgeable of the ca the entire negotiation process was a great experience. Our salesman Phil Gaiser was pleasant, professional, honest, and very knowledgeable of the cars. He was quick to answer questions and offer various options to help with our decision, but we never felt the slightest pressure to buy. As a matter of fact, Phil seemed less concerned about making the sale and more concerned that we were comfortable with our decision. Phil is definitely the salesman you want to visit if you are considering a new (or used) Toyota. We received the same professional treatment from Wilson Patterson, general manager, Ed Richardson, financial services manager, and Janet in the customer care. This dealership rates high for having an entire staff that is focused on meeting the needs of its customers. We purchased two vehicles from Waldorf Toyota in 2002 and while the experience was good, the staff they have with them now is exceptional when it comes to customer service. The atmosphere was pleasant and the entire buying experience enjoyable. I’m not sure how this dealership manages to have its entire staff so customer oriented, but they do a great job. More
In November my wife and I purchased a 2012 Toyota Camry. Our experience with the sale of this car was phenomenal. Our intent was only to look at a new car. We were greeted very warmly by Bob the salesman an Our experience with the sale of this car was phenomenal. Our intent was only to look at a new car. We were greeted very warmly by Bob the salesman and acknowledged by the staff throughout the sales floor. We test drove a several other Toyota models before purchasing the 2012 Camry. This is our 4th Camry. I must tell you that the Camry sells itself. We only looked at the 2012 Camry and did not test drive it. There was absolutely no pressures selling, no arm twisting, and no big guy in the corner with persuasive baseball bat. Based on our past experience with the 3 previously owned Camry's, we felt we did not have to drive it. We negotiated the price and down payment. Minus the time we took to test drive the other vehicles; we were in and out of Toyota of Waldorf within an hour and half. Two days later Toyota worked out a better deal to lower our finance rate even more after further review of our past payment history with Toyota Motor Credit. Thank you Toyota! More
If you would like to purchase a "new" vehicle or just browsing, see Bob Bowman. Bob goes over the top to satisfy his customers. This is the one person you will need to get to know. Bob is very f or just browsing, see Bob Bowman. Bob goes over the top to satisfy his customers. This is the one person you will need to get to know. Bob is very friendly and his customers are always number one. Overall experience with Bob was great! My husband and I will continue to do business with Toyota of Waldorf. More
I have purchased Merecedes, BMW and Cadillac in the past. Toyota of Waldorf was so far my best experience ever. The environment was more family friendly vs it being a business. My process was so smooth. Toyota of Waldorf was so far my best experience ever. The environment was more family friendly vs it being a business. My process was so smooth. The General Manager (can't remember his name) was so great. I give Toyota of Waldorf a 10++. If you're looking for a car, vistit Toyota of Waldorf. More
Toyota of Waldorf made the car buying process easy & without haggling. My experience with salesman, Brian Smith was great. I would recommend Toyota of Waldorf and Brian Smith to anyone lookin & without haggling. My experience with salesman, Brian Smith was great. I would recommend Toyota of Waldorf and Brian Smith to anyone looking for a new or used car. More
We hate buying new cars - pushy salespeople, endless haggling and negotiating - but this experience was painless. John Link was fantastic, as were the other people we dealt with. We believe we got the haggling and negotiating - but this experience was painless. John Link was fantastic, as were the other people we dealt with. We believe we got the best deal. We will definitely recommend this dealership, and especially John Link, to anyone interested in buying a car. More
Mark Stancell was everything he said he was when he introduced himself to us. He is forthright, honest, direct,and professional. He did not promise the world, but what he did was be a responsible sales introduced himself to us. He is forthright, honest, direct,and professional. He did not promise the world, but what he did was be a responsible salesman; and all he said could do was done. We actually got the service from him we felt we deserved. During this very difficult period in our lives, Mr. Stancell handled our truths with compassion and stick-to-it-ness. Thank you Mark Stancell and all of the other employees Monica Drowdy that make this purchase happen. All Dealerships should be so fortunate to have employees such as this one. More
When, I ventured out to look for a new car, I had no intentions in purchasing a car that day because I dreaded the high pressure tactics that I was subjected to when I purchased my last vehicle. However intentions in purchasing a car that day because I dreaded the high pressure tactics that I was subjected to when I purchased my last vehicle. However, little did I know that within a few hours, I would buy my dream car, a new Camry. My salesman, Brian Smith was wonderful, he made my vehicle purchase enjoyable, he never applied any pressure or stress, he was very thorough and knowledgeable and there was absolutely no haggling involved. Brian was extremely patient with me, he answered all my questions, found me a car that had all the features I requested and he made sure I was totally satisfied. Needless to say, I am extremely pleased with my new Camry and I would highly recommend Brian Smith to anyone who is in the process of purchasing a new car, he is GREAT! More