
Waldorf Toyota
Waldorf, MD
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My salesman John Zweifel was wonderful. He went above and beyond to put me in a new car. I couldn't have asked for better service. If you are looking for a car, go see John Zweifel at Toyota of Waldorf and beyond to put me in a new car. I couldn't have asked for better service. If you are looking for a car, go see John Zweifel at Toyota of Waldorf. He'll take care of you! More
On April 6, 2013, I started looking at cars on Toyota of On April 6, 2013, I started looking at cars on Toyota of Waldorf’s web site. I live about 45 minutes away, and have two small children On April 6, 2013, I started looking at cars on Toyota of Waldorf’s web site. I live about 45 minutes away, and have two small children, so I decided to try calling the store before attempting the drive down to the showroom. That is when I first talked to Jason Lormore. He helped me figure out pricing over the phone. Then, he called back to remind me of things I needed to bring with me (I would have completely forgotten the title of my trade-in car!!). After that, he called me back again and let me know I could fill out the financing information on-line to make sure I did not have to spend any extra time at the car dealership. When I arrived at Toyota of Waldorf, he came out to greet my family by name, even though I had never met him before. He helped us get everything worked out, and we very happily purchased a car from him. Once we arrived home, we realized that my son’s 3DS was left in our trade-in car. This is his favorite toy, and very expensive, so I was worried. I know that that the dealership is closed on Sunday, but I figured I would leave a message for Jason to see if he could help me first thing on Monday. Well, on Sunday, Jason’s day off, he returned my call and assured me that first thing in the morning he would look through the car. On Monday morning, he did find the 3DS, and he called me and emailed me. Not only that, he had the manager lock it up so that we could wait until we pick up our tags to retrieve it. Jason Lormore went above and beyond the call of duty to help my family in purchasing a car and in making up for our absentmindedness. He should be commended for his compassionate and helpful customer service. I am so thankful that he was our salesperson, and I definitely recommend him to anyone that is looking to purchase a car. More
Everyone that worked with me was fantastic. From the sales person , to the financing staff. I was given a great deal. I didn't even think that I would be getting a brand new car , but the deal was fanta sales person , to the financing staff. I was given a great deal. I didn't even think that I would be getting a brand new car , but the deal was fantastic. I like the friendliness and professionalism of the entire staff. I would recommend to a friend. My mom bought a Solara convertible, Highlander, and my uncle bought a Sequoyah. We are a Toyota family. We all purchased from Toyota of Waldorf and we all go there for service. I even had my Avalon serviced there before I bought the 2012 Camry. I will continue to be a customer of Toyota of Waldorf. More
Without a reservation this has been the best vehicle buying experience I have had. Jason, Patrick, Joyce, DJ and LeeAnn were all amazing to work with. Happy you were there, willing to work with you on p buying experience I have had. Jason, Patrick, Joyce, DJ and LeeAnn were all amazing to work with. Happy you were there, willing to work with you on price and services. Explained every step, made promises and kept them this is THE place to buy your next vehicle. In the past I have only used Toyota of Waldorf for service only, going through this purchase experience I am sorry we had not given them our business before this. Thanks again to a great sales team! More
I was shopping for a car after a bankruptcy and had an unfortunate experience at the Nissan dealer down the street. After completing an application with the Nissan dealership and working with them for a unfortunate experience at the Nissan dealer down the street. After completing an application with the Nissan dealership and working with them for a week - I was told that I would be able the purchase the truck that I wanted with no money down and my payment would be $350.00. You know the old saying if sounds too good to be true it probably is! To make a way too long story short that wasn’t the case at all they wanted money down and outrageous monthly payments needless to say I walked out. We visited the Toyota dealership down the street and meet Bob Bowman & Monica. Bob was honest and upfront beyond measure he advised what they could do and couldn’t. We were in the dealership no more than an hour and he came back with an incredible deal for my situation. After working with Bob, Monica and Mike I was beyond happy with my decision to purchase my vehicle. When I went to pick-up my truck Bob was there. I needed a ride home to drop off my other car Bob without hesitation drop me off and took me back to the dealership to pick-up my new truck. My experience with Toyota of Waldorf was incredible – when I purchase my next vehicle I will return to Toyota of Waldorf and look for Bob! Thank you Bob! More
Bob was very helpful and made my sale very comfortable and painless. Everyone there was very nice and helpful and I would definitely recommend this dealership to anyone I know looking for a new or used ca and painless. Everyone there was very nice and helpful and I would definitely recommend this dealership to anyone I know looking for a new or used car. Best car-buying experience I ever had. More
So, Bob Bowman, USMC Ret... was my salesman. I will say that Bob has patience, as I did not need a car, I just wanted one. So, I had been shopping at many other dealerships. Bob kept in touch with me wit that Bob has patience, as I did not need a car, I just wanted one. So, I had been shopping at many other dealerships. Bob kept in touch with me without stalking me :) He was great to deal with! In the short time I was looking for a car, I must say I ran into some shifty sales people, I know they say car salesmen have a bad rap...and I saw first hand why. Bob is the exception to this unfortunate rule! Ed (Eddie) Richardson was my Finance Guy and poor Eddie, watched me get up and walk out of the dealership after seeing my payments... He worked very hard to get me a good rate, to get a payment I was happy with, so in the end I bought the car. I don't know his name, but the Manager who was on duty that night (the night I had a payment meltdown) was pretty grumpy and negative. Don't know his name, but he came into the finance office, when I was upset about my payments, barked at us and walked out! So, what I will say to all of you... a car purchase is a big purchase for most people, having patience and understanding will go along way to get you a sale... Only paying attention, to front end & back end well........will only get you a view of your customers back end as they walk out the door.!!!! So, you are lucky to have Bob and Eddie or I would be buying my car from another Toyota dealership! More
My wife drove into the service area Wednesday evening at 6:00 PM - they are open until 7:00 PM. We sat there for five minutes and were completely ignored. We wanted to make an appointment for the next day. 6:00 PM - they are open until 7:00 PM. We sat there for five minutes and were completely ignored. We wanted to make an appointment for the next day. Several employees were prsent and one even walked around the car but no one said anything to us, nor did they even acknowledge that they would be with us soon. Nothing! We left. I sent an e-mail to them and never got a response. Apparently the former good service and customer relations no longer are available. I went to Passport Toyota the next day and had a very good experience. More
I was in desperate need of a replacement car and my uncle was adamant that I get a new one. He had recently purchased his new car from Bob Bowman and highly recommended his service. This was my first experie was adamant that I get a new one. He had recently purchased his new car from Bob Bowman and highly recommended his service. This was my first experience getting a new car. I have to say I was more than pleased. Bob Bowman was excellent. He went above and beyond to get me exactly what I wanted and the price that I needed. He is one of the nicest and honest men I've met. When it's time to get a new car I will go straight to Bob and Toyota of Waldorf. More
I selected many local Toyota dealers in an online search for a new Prius. I had many replies with one of them being Patrick Hanbury of Waldorf. Using email, I compared offers between dealers to pick the b for a new Prius. I had many replies with one of them being Patrick Hanbury of Waldorf. Using email, I compared offers between dealers to pick the best price. Waldorf Toyota is further from where I live but I included them in the bidding. Patrick answered my emails and tried to earn my business in a friendly and honest manner. In the end I choose a closer dealership who offered a fair price and had exactly what I wanted. If you are in the Waldorf area I recommend Patrick Hanbury! More