Waldorf Toyota

Without a reservation this has been the best vehicle buying experience I have had. Jason, Patrick, Joyce, DJ and LeeAnn were all amazing to work with. Happy you were there, willing to work with you on p buying experience I have had. Jason, Patrick, Joyce, DJ and LeeAnn were all amazing to work with. Happy you were there, willing to work with you on price and services. Explained every step, made promises and kept them this is THE place to buy your next vehicle. In the past I have only used Toyota of Waldorf for service only, going through this purchase experience I am sorry we had not given them our business before this. Thanks again to a great sales team! More

I was shopping for a car after a bankruptcy and had an unfortunate experience at the Nissan dealer down the street. After completing an application with the Nissan dealership and working with them for a unfortunate experience at the Nissan dealer down the street. After completing an application with the Nissan dealership and working with them for a week - I was told that I would be able the purchase the truck that I wanted with no money down and my payment would be $350.00. You know the old saying if sounds too good to be true it probably is! To make a way too long story short that wasn’t the case at all they wanted money down and outrageous monthly payments needless to say I walked out. We visited the Toyota dealership down the street and meet Bob Bowman & Monica. Bob was honest and upfront beyond measure he advised what they could do and couldn’t. We were in the dealership no more than an hour and he came back with an incredible deal for my situation. After working with Bob, Monica and Mike I was beyond happy with my decision to purchase my vehicle. When I went to pick-up my truck Bob was there. I needed a ride home to drop off my other car Bob without hesitation drop me off and took me back to the dealership to pick-up my new truck. My experience with Toyota of Waldorf was incredible – when I purchase my next vehicle I will return to Toyota of Waldorf and look for Bob! Thank you Bob! More

Bob was very helpful and made my sale very comfortable and painless. Everyone there was very nice and helpful and I would definitely recommend this dealership to anyone I know looking for a new or used ca and painless. Everyone there was very nice and helpful and I would definitely recommend this dealership to anyone I know looking for a new or used car. Best car-buying experience I ever had. More

So, Bob Bowman, USMC Ret... was my salesman. I will say that Bob has patience, as I did not need a car, I just wanted one. So, I had been shopping at many other dealerships. Bob kept in touch with me wit that Bob has patience, as I did not need a car, I just wanted one. So, I had been shopping at many other dealerships. Bob kept in touch with me without stalking me :) He was great to deal with! In the short time I was looking for a car, I must say I ran into some shifty sales people, I know they say car salesmen have a bad rap...and I saw first hand why. Bob is the exception to this unfortunate rule! Ed (Eddie) Richardson was my Finance Guy and poor Eddie, watched me get up and walk out of the dealership after seeing my payments... He worked very hard to get me a good rate, to get a payment I was happy with, so in the end I bought the car. I don't know his name, but the Manager who was on duty that night (the night I had a payment meltdown) was pretty grumpy and negative. Don't know his name, but he came into the finance office, when I was upset about my payments, barked at us and walked out! So, what I will say to all of you... a car purchase is a big purchase for most people, having patience and understanding will go along way to get you a sale... Only paying attention, to front end & back end well........will only get you a view of your customers back end as they walk out the door.!!!! So, you are lucky to have Bob and Eddie or I would be buying my car from another Toyota dealership! More

My wife drove into the service area Wednesday evening at 6:00 PM - they are open until 7:00 PM. We sat there for five minutes and were completely ignored. We wanted to make an appointment for the next day. 6:00 PM - they are open until 7:00 PM. We sat there for five minutes and were completely ignored. We wanted to make an appointment for the next day. Several employees were prsent and one even walked around the car but no one said anything to us, nor did they even acknowledge that they would be with us soon. Nothing! We left. I sent an e-mail to them and never got a response. Apparently the former good service and customer relations no longer are available. I went to Passport Toyota the next day and had a very good experience. More

I was in desperate need of a replacement car and my uncle was adamant that I get a new one. He had recently purchased his new car from Bob Bowman and highly recommended his service. This was my first experie was adamant that I get a new one. He had recently purchased his new car from Bob Bowman and highly recommended his service. This was my first experience getting a new car. I have to say I was more than pleased. Bob Bowman was excellent. He went above and beyond to get me exactly what I wanted and the price that I needed. He is one of the nicest and honest men I've met. When it's time to get a new car I will go straight to Bob and Toyota of Waldorf. More

I selected many local Toyota dealers in an online search for a new Prius. I had many replies with one of them being Patrick Hanbury of Waldorf. Using email, I compared offers between dealers to pick the b for a new Prius. I had many replies with one of them being Patrick Hanbury of Waldorf. Using email, I compared offers between dealers to pick the best price. Waldorf Toyota is further from where I live but I included them in the bidding. Patrick answered my emails and tried to earn my business in a friendly and honest manner. In the end I choose a closer dealership who offered a fair price and had exactly what I wanted. If you are in the Waldorf area I recommend Patrick Hanbury! More

I bought a 2012 Toyota Tacoma 4WD on Jan 3, 2012 after taking it for a test drive with Phil Gaiser, my salesman. Phil was extremely helpful and informative in explaining all the off-road nuances and elect taking it for a test drive with Phil Gaiser, my salesman. Phil was extremely helpful and informative in explaining all the off-road nuances and electronic features. He has followed up with my questions, after the sale. I feel confident that he will be supportive in the future. In addition to Phil, all the employees I dealt with -- Ed Richardson, Joyce, Jina made the buying process and an aftermarket installation very smooth, friendly and efficient. C. Wright Upper Marlboro More

The whole experience is what you wish car buying was like. There wasn't a time throughout the whole sale where we felt rushed. We had been shopping around the entire saturday and the toyota dealership like. There wasn't a time throughout the whole sale where we felt rushed. We had been shopping around the entire saturday and the toyota dealership was the best. Bob our salesman was very informative even though he was extremely busy. He showed us and explained to us the process, our choices, and what he could offer in approximately an hour. It left us feeling very at ease. Bob stayed in contact with us via email. He explained more and more. On the following Monday we showed up wanting to test drive and see more. Oh did I mention he was there around 7 at night and during a snow storm. With his help, and a great product we chose to buy the car that night. Throughout that day I was in contact with Justin (finance guy) and I just want to say I was very appreciative of the hard work he did throughout the day also. I had already arranged financing through my bank and was pretty adamant in using them. Justin worked some numbers and beat my rate and term and even added some extra warranty. My wife and myself are very satisfied with the whole process that we will recommend this dealership to anybody. We even asked jokingly of Bob if when I transfer in the military could we call on him for another car. He answered with a hardily YES and said he would get it shipped to me wherever I was. We would like to say thank you to everyone that helped us in the purchase of our fist new car. -The Rohling's Proud owner's of a new Scion Xb More

We just purchased a 2012 Camry from Waldorf Toyota and the entire negotiation process was a great experience. Our salesman Phil Gaiser was pleasant, professional, honest, and very knowledgeable of the ca the entire negotiation process was a great experience. Our salesman Phil Gaiser was pleasant, professional, honest, and very knowledgeable of the cars. He was quick to answer questions and offer various options to help with our decision, but we never felt the slightest pressure to buy. As a matter of fact, Phil seemed less concerned about making the sale and more concerned that we were comfortable with our decision. Phil is definitely the salesman you want to visit if you are considering a new (or used) Toyota. We received the same professional treatment from Wilson Patterson, general manager, Ed Richardson, financial services manager, and Janet in the customer care. This dealership rates high for having an entire staff that is focused on meeting the needs of its customers. We purchased two vehicles from Waldorf Toyota in 2002 and while the experience was good, the staff they have with them now is exceptional when it comes to customer service. The atmosphere was pleasant and the entire buying experience enjoyable. I’m not sure how this dealership manages to have its entire staff so customer oriented, but they do a great job. More