Waldorf Toyota

One of the best auto buying experiences ever and it happed due to our salesman, Brian Smith ! From our initital conversation on the lot to the final driveaway, he was there in every aspect of the purch happed due to our salesman, Brian Smith ! From our initital conversation on the lot to the final driveaway, he was there in every aspect of the purchase ! He was very knowledgable about the qualities of the car was able to answer all of our questions, he worked with us and the used car folks to ensure we got the top $ for our trade-in and made sure our new Highlander Limited was ready to go when we showed up to get it ! All of the staff at Waldorf Toyota are to be congratulated for how pleasant and knowledgable they they are and again, it was a pleasure to deal with these folks, strongly suggest if you are interested in a new Toyota, you contact Waldorf Toyota and Brian Smith ! More

This has been the 3rd car I have purchased from Toyota of Waldorf and the 2nd car purchased from Bob Bowman. This place is nothing short of AMAZING! I feel like I get the royal treatment everytime I drive on Waldorf and the 2nd car purchased from Bob Bowman. This place is nothing short of AMAZING! I feel like I get the royal treatment everytime I drive on the lot. They are friendly and attentive. They can work with you even if your situation is not the best. They treat you fair. They are honest. Hard working genuine people! More

I was thoroughly satisfied with the staff and especially with the service I recieved from Marvin. He took excellent care of me and went the extra mile to meet my specific requirements as well as my financia with the service I recieved from Marvin. He took excellent care of me and went the extra mile to meet my specific requirements as well as my financial constraints. Additionally, each time I needed to visit, he always came out to greet me and ask how I was liking my car. Thanks a bunch More

This was my first real car buying experience. I had gone to a few other places but with no success. When Brian approached us at toyota, i got a very good vibe from him and didn't feel that he was a typical to a few other places but with no success. When Brian approached us at toyota, i got a very good vibe from him and didn't feel that he was a typical salesman. He was noninvasive and friendly. I told him my wants and needs in a car and he led me to a 2007 rav4. After test driving it, i could say for sure that i liked it, but didnt want to jump the gun. He took us inside and ran some numbers for me. Throughout the process we had some very pleasant conversation with him and even referred him to our church, which he showed interest in. After getting fairly good prospects about the car, i took the night to think it over. Brian gave me a call in the morning and i told him i wanted the car. We were in touch all day, as he was trying to get as much ready for me as he could. I could go on, but to summarize, this was a wonderful car buying experience. I would recommend toyota of waldorf and Brian smith to anyone. Thank you More

Brian is an outstanding salesman; very patient, knowledgeable and helpful. It was because of Brian that I decided to purchase my 2011 Tacoma. He answered my every question clearly and with enough knowledgeable and helpful. It was because of Brian that I decided to purchase my 2011 Tacoma. He answered my every question clearly and with enough detail to make my decision to purchase an easy one. I felt absolutely no pressure from him. I would recommend purchasing a vehicle from Toyota of Waldorf, MD, especially if Brian were the salesman. Being big on customer service, I was most impressed when Brian called a few weeks after I purchased the car to ensure everything was going well and that I was still a satisfied customer-which I am. Thanks Toyoto and most ESP. Brian for making my experience a good one worth sharing with others. More

All of the team members, to whom I have referred, were caring, involved, reassuring and while interested in making the sale, never made me feel pressured. They understood, it seemed, that the car and the caring, involved, reassuring and while interested in making the sale, never made me feel pressured. They understood, it seemed, that the car and the dealership would sell themselves. They were there to expedite the process! It felt to me as if I had been through the "Lexus experience" without having to drive to a Lexus dealership, none of which are near my home in Clinton, MD. I believe that my experience at Toyota of Waldorf epitomizes your mission "...to treat every visitor to our dealership as an honored guest in our home . . . .Every Day, Every Time, Without Fail". More

My new Highlander was delivered in perfect condition. Everyone at the dealership was very helpful and polite and the overall experiance was positive. I would recommed this dealer and I would go back. The Everyone at the dealership was very helpful and polite and the overall experiance was positive. I would recommed this dealer and I would go back. They installed a remote start in my highlander, which works great! More

Bob was great. Very knowledgeable about the Truck and what it had, especially as it pertained to our needs. We were treated with respect and he was very honest with us. He worked hard to get us in the Tr what it had, especially as it pertained to our needs. We were treated with respect and he was very honest with us. He worked hard to get us in the Truck we wanted with the payments that we wanted. Would definitely come back to him the next time we need a car. More

I usually dread when it comes time to buy a car, until now. My wife and I went to the Toyota of Waldorf dealership to see what they had in stock and to take a test drive. Well we spent all day and it wa now. My wife and I went to the Toyota of Waldorf dealership to see what they had in stock and to take a test drive. Well we spent all day and it was not a bad experience due to working with Sales Manager Wilson Patterson. I was looking for a particular Toyota Rav4 in the color and accessories I wanted. We were not there very long and Wilson said he was able to find the exact Rav4 I wanted and that he would have the car ready for delivery in three days. I also had a trade-in that I wanted fair market price for before purchasing the car. So after having my trade-in appraised and obtaining the value of my trade-in, we went home and waited for the call to come back to take delivery. Three days later we received a phone call saying the car was ready for pickup. We met with Ed Richardson to handle the financial aspects of our transaction. He was great in explaining the breakdown of the costs and the warranty options available. Wilson and Ed were very nice, easy to work with, and made for a quick and smooth transaction that day. I believe it was the best experience I have had so far in car buying. I enjoyed my experience at Toyota of Waldorf. I definitely would recommend everyone to buy from Toyota of Waldorf. This dealership knows how to treat its customers and makes for a pleasant visit. I plan to come back to this dealership for other future car purchases. Thanks Toyota of Waldorf. More

Regarding service, I was impressed with Toyota of Waldorf from the moment I drove into the service lane. My service advisor was Todd, he was friendly and professional as he wrote down information about my from the moment I drove into the service lane. My service advisor was Todd, he was friendly and professional as he wrote down information about my car and answered all my questions. He directed me to the waiting area which is large and quiet. There are magazines, television and comfortable seats. Coffee, and donuts are complimentary. I waited there until Todd came to get me to go over the work that was done and then to the check-out area. There I received a detailed print-out "Know your Vehicle" along with my invoice I also want to mention Mike Pavan, the service manager. He always ensures a positive service experience. His staff are professional and very helpful. The service department is awesome and make it a great place to get service. I can schedule my service appointments from home in real time from their website. They also have a full service parts department and body shop. Toyota of Waldorf gives new meaning to a full service dealer. The dealership always has prompt service and gets you in quickly and out when they promise. I can always depend on the dealership for any issue I may have. More