Waldorf Toyota

My experience at Toyota of Waldorf was absolutely STRESS FREE. From the moment I arrived at the dealership Mark Stancell (my used car sales representative), treated me as if I was his VIP customer. Mark t FREE. From the moment I arrived at the dealership Mark Stancell (my used car sales representative), treated me as if I was his VIP customer. Mark took the time to explain and walk me through all of the features of the car. I wasn’t rushed or pushed into making any decisions about buying the car. Mark was absolutely WONDERFUL!!!! If you are looking for a friendly, polite and knowledgeable sales person……...I would definitely go see Mark Stancell at Toyota of Waldorf! From the owner of a New/Used 2008 Lexus, Mrs. C. Parker More

I worked with Brian Smith when I purchased my new car last month. My last car buying experience ended with me in tears and wanting to return the car as soon as I drove off the lot. That was not the cas last month. My last car buying experience ended with me in tears and wanting to return the car as soon as I drove off the lot. That was not the case this time. Brian was very helpful and I liked that he did not seem desparate to sell me a car. I had recently totalled my car and when I told Brian that I was "just looking" he remained present, but not overbearing. When we found a car that I really liked, he was understanding when I said that I was not ready to test drive because I was still uncomfortable behind the wheel. He walked me through all of the details of the car and did what he could to show off the car's assets giving the situation. He gave me honest feadback about my price range (unrealistic) without being condescending or negative. I left the lot without buying a car, but I kept Brian's card and remembered his kindness. I visited several other dealers and viewed several different make and models. I even visited another Toyota dealership that was willing to work with me on price. When I learned that they did not have the car I wanted, but could get it from a nearby dealership, I immediately thought of Toyota of Waldorf and Brian. Brian sold me on my car the first day. It just took me three weeks to buy it. The financing experience was delightful...which is funny to say. I came in with my own financing and a substantial down payment. Toyota was able to give me a good price on the car that resulted in me putting less money down and going with their financing instead of my credit union. At then end of the process, I could not believe it was done. No forced selling of rust prevention, paint coating, or extended warranties... just "hear are your keys." Brian was even kind enough to assist me in dropping off my rental car around the block so that I did not have to make two trips to the dealer. Overall, I was very pleased and would definitely purchase here again. More

It was a very professional atmosphere, At no point did I feel pressure to buy a vehicle. Mr. Smith was very courtesy,explained the details to me about trading in my previous car. The person in the finance feel pressure to buy a vehicle. Mr. Smith was very courtesy,explained the details to me about trading in my previous car. The person in the finance department was also friendly and answered my questions as well. A job well done!!!! A very stress-free transaction. More

This has been my BEST experience in purchasing a new vehicle ever. Bob well exceeded my expectations and made my buying experience very pleasant. He was very patient, listened to my wants and needs, an vehicle ever. Bob well exceeded my expectations and made my buying experience very pleasant. He was very patient, listened to my wants and needs, and delivered on every promise and word. Was not pushy, was very attentive, courteous and very conscious about my time. Everything went without any problems and I really enjoyed the whole transaction. Not only do I highly recommend Toyota of Waldorf, but I will definitely recommend Bob to my friends, family and anyone looking to purchase a vehicle. Thank you Toyota of Waldorf and most of all, Thank you Bob, you rock... More

Rick is absolutely outstanding. Everytime I need to have my Avalon serviced, he ensures I can get in to meet my schedule. Absolutely phenomenal person!!! I couldn't ask for better service and recommend bo my Avalon serviced, he ensures I can get in to meet my schedule. Absolutely phenomenal person!!! I couldn't ask for better service and recommend both Rick and Toyota of Waldorf to everyone. Jack Keane More

Overall experience was GREAT! No pressure and we got top dollar for our trade-in. Bob was friendly, knowledgeable, and never pressured us. Totally satisfied with the whole experience and my husband and I dollar for our trade-in. Bob was friendly, knowledgeable, and never pressured us. Totally satisfied with the whole experience and my husband and I will certainly be repeat customers. Thank-you, Bob! More

My experience at Toyota of Waldorf was excellent. My salesperson,(Marvin Brimage) Finance Rep,(Kenney Byrd)and Relations Manager (Joyce Kupperman) were all friendly, knowledgeable and professional. Mar salesperson,(Marvin Brimage) Finance Rep,(Kenney Byrd)and Relations Manager (Joyce Kupperman) were all friendly, knowledgeable and professional. Marvin was very personable and I will recommend him to any friends/family members interested in purchasing from Toyota of Waldorf. I highly recommend this dealership and its staff. More

My experience at Toyota of Waldorf was excellent from beginning to end. My salesperson, Brian Smith, was so friendly, knowledgeable, and professional. He was not pushy and made me feel very comfortable beginning to end. My salesperson, Brian Smith, was so friendly, knowledgeable, and professional. He was not pushy and made me feel very comfortable. He explained every detail of the car and was able to answer every question. He was very personable and I will recommend him to all of my friends and family. The finance person, Allen Persaud, was just as friendly, knowledgeable, and professional as Brian. I felt extremely comfortable and very pleased with Allen's willingness to help me with the best financing possible for the car I chose. He is wonderful! The manager, Joyce, was also wonderful to work with. This was the BEST experience with buying a new car in my life. I will highly recommend this dealership and this staff to all my friends and family. More

I had the most positive buying experience that I have ever had in purchasing my new 2011 FJ Cruiser today at Waldorf Toyota. Everyone I dealt with was knowledgeable, friendly, patient, and they all bent ever had in purchasing my new 2011 FJ Cruiser today at Waldorf Toyota. Everyone I dealt with was knowledgeable, friendly, patient, and they all bent over backwards to make this a pleasant, enjoyable experience. I will recommend this dealer, especially the people I was directly involved with, to all my friends and family.. I cannot express how happy I am with my new vehicle! More

I came to this location just to show my aunt the room that I would have in the vehicle that I purchased. She was pleased and so was I. Mr. Smith greeted us within 2 min or less after arriving on the pr that I would have in the vehicle that I purchased. She was pleased and so was I. Mr. Smith greeted us within 2 min or less after arriving on the property. He was very friendly and professional. Since I knew exactly what I wanted he was able to take care of my needs immediately. He explained the vehicles features and accessories very clearly. I was indeed sold that I had made the right choice for my purchase. After the tour and test drive, I was introduced to Mr. Richardson. Mr. Richardson was also very friendly and professional. He was able to comply with my wishes. The vehicle that I test drove was out of my range and Mr. Richardson was able to find a vehicle in a range that I was indeed comfortable with. Both gentlemen were very personable which made my decision easy. I was informed on the status of the delivery of my vehicle and I was definitely pleased with the ending result. I have and will recommend others to purchase their vehicle from this location. Sincerley, A very Happy Customer!! :-) More