Waldorf Toyota

When my wife came to Toyota of Waldorf dealership we were not actually sure if we are going to purchase our Camry there, but the way your salesman Mr. Marcus Gallion treated us with such a tremendous act of not actually sure if we are going to purchase our Camry there, but the way your salesman Mr. Marcus Gallion treated us with such a tremendous act of respect and good manners we were please the way we were accepted. My wife and I are both senior citizen and belong to the Asian minority group. We were not dressed in fancy clothes when we enter the office. I tried to make eye contacts with some of the people there and smiled and made some gesture as if I am greeting them and some seemed disinterested and did not smiled back or nod as I expected. But Mr. Gallion was very accommodating to us and even volunteered to buy my wife a sandwich since it was past lunch time and she was so hungry. Mr. Gallion came with us when we test drove the camry and was very patient with us in showing us how to operate some of the new technological features the car have. Mr. Gallion has been emailing me offering to help us on anything regarding the operation of the vehicle. Looks like Mr. Gallion is a new employee in your dealership because his name is not even printed yet in your roster that I have to type it manually. I believe that you are lucky to have Mr. Gallion in your sales force. More

LaBaron Hawkins is the most pleasant individual, he explains in detail the work to be performed. Appointments are always convenient and the waiting time is extremely reasonable. It's a pleasure to do explains in detail the work to be performed. Appointments are always convenient and the waiting time is extremely reasonable. It's a pleasure to do business with kind, friendly and knowledgeable personnel. My experience with Toyota of Waldorf with purchasing vehicles as well as servicing my vehicles has always be exceptional, I will continue do business with this dealership and will recommend them to my family and friends. More

Labaron Hawkins' customer service reflects well upon himself and the Toyota Waldorf dealership because he professionally and promptly ensured my car was serviced on-time and for the initial quoted price himself and the Toyota Waldorf dealership because he professionally and promptly ensured my car was serviced on-time and for the initial quoted price (no hidden costs). I bought my car used at Waldorf Toyota and Labaron is one of the reasons I will buy my next car at Waldorf Toyota. More

The staff that I interfaced with are the epotime of the motivated, especially Patrick Hanbury. I reside about an hour drive from the dealership so communicating via email and phone text was a must. I was motivated, especially Patrick Hanbury. I reside about an hour drive from the dealership so communicating via email and phone text was a must. I was looking for a 2014 Tundra Crewmax and being a new model year they are hard to find this early in the year. Patrick (During a major snowstorm) worked and found what we were looking for at another dealer. During this time he had to report for "Snow Removal Duty" at the dealership, keeping me informed of his progress. When we picked up the truck, Patrick an Erik Thompson made the paperwork quick (Less that 15 Min). I have purchased three New vehicles from this dealership in the past four years, and though the service for the past purchases was outstanding, Patrick went beyond the ordinary helping us with this Tundra. If you are looking for a white glove approach from a sales staff, I would recommend this Dealership!!!! More

I believe that I receive exceptional service at every visit. Labaron is very professional and friendly. He makes you feel as though you are his only client. He makes every attempt to resolve all your visit. Labaron is very professional and friendly. He makes you feel as though you are his only client. He makes every attempt to resolve all your concerns, returns messages, speaks honestly about your repairs. When some auto repair shops would replace parts before their time for money, this location will adhere to manufacturer standards and safety requirements. More

I had a very pleasant experience with Toyota of Waldorf. The staff at the service department was very friendly and helpful. I will use Toyota of Waldorf again and will recommend other to do so as well. The staff at the service department was very friendly and helpful. I will use Toyota of Waldorf again and will recommend other to do so as well. More

My experience absolutely outstanding. Mr. Labaron was friendly, professional and he was very assuring, although I wasn't a happy camper when I arrived at the dealership. He defused my situation by explai friendly, professional and he was very assuring, although I wasn't a happy camper when I arrived at the dealership. He defused my situation by explaining to me that was most important about the overall service needed for my 2006 Toyota 4Runner and he explained how to go about repairs. I will entrust my hard earned dollars to the expertise to Toyota of Waldorf. Labaron Hawkins deserves a HIGH FIVE!!!!!!!!!! More

In december 2013 after surgery and moving into my home my family needed a new vehicle. I reached out to Jason and told him exactly what I wanted. Jason made this process so simple and even had the car warmed family needed a new vehicle. I reached out to Jason and told him exactly what I wanted. Jason made this process so simple and even had the car warmed and ready for test drive on my arrival. Buying a car can be overwhelming but jason new I was in recovery and made sure I was not out very long. I want to thank Jason for welcoming my family to the Waldorf area and I'm sure we will do years of business together. What a blessing he was. Please ask for Jason he will be there for you. More

This dealership was fast, had excellent customer service, and was very trustworthy. I'm not a fan of salespersons but these 2 salespeople made me feel much better. Their professionalism showed that they care and was very trustworthy. I'm not a fan of salespersons but these 2 salespeople made me feel much better. Their professionalism showed that they care about satisfying one's needs and desires when it comes to making a major purchase as a vehicle. More

I had spoken with Frank before CMAS 2013 about a used Prius. I had explained that I was disabled and very large in body and needed room in the vehicle for me and a wheelchair. Time past by and I experien Prius. I had explained that I was disabled and very large in body and needed room in the vehicle for me and a wheelchair. Time past by and I experienced the misfortune of my mini-van's engine locking up on me on Rt 50. My mini-van was 14 yrs old but I never expected it to die on me like that. I called Frank and he remembered me. He immediately moved forward to get me approved for financing. DJ worked and massaged the numbers until he got me financed at an affordable monthly note. What I thought would have taken weeks only took a couple of hours. I visited the dealership and left in my new Prius V. I actually enjoyed the visit. Everyone was so friendly and positive. I look forward to meeting my service representative for my first scheduled maintenance visit. P.S. I also LOVE the large flag that waves outside the dealership. The flag is a Waldorf landmark! More