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Waldorf Toyota
Waldorf, MD
1,175 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,175 reviews
April 23, 2014
Positive Buying Experience When my wife and I visited Toyota of Waldorf recently, we were not planning to purchase a new car since the 2010 Corolla we owned had only 67, 000 mil When my wife and I visited Toyota of Waldorf recently, we were not planning to purchase a new car since the 2010 Corolla we owned had only 67, 000 miles and still looked and performed great. We were simply following up on a letter we received in the mail from Toyota encouraging us to consider looking at the latest model. When we first drove up, Mike Glover stood at the showroom door with the most welcoming smile. He asked if he could help with anything. We could tell immediately that he was a people person because his approach was pleasant and was not pushy. His eagerness to help did not give us a feeling of pressure to buy. He had a great sense of humor and made us feel very comfortable throughout the process. Mike explained the letter we were there to discuss and was open and willing to answer any questions. He struck us as having a good understanding of Toyota products, and explained the pros and cons of trading for a new model at that point, but he never tried to pressure us. Toward the end of the process, I told Mike I thought we needed a few days to think about buying because we really didn't intend to buy that day. Still no feeling of pressure. Mike was understanding and told us that whenever we were ready, he would be very happy to work with us. In the end, we decided to trade for the 2014 Corolla S+ (that day). Mike's approach, demeanor, and professionalism had a great deal to do with our decision. We will definitely refer others interested in purchasing a new vehicle to Toyota of Waldorf, and more specifically, to Mike. Great buying experience! More
by AlvinJ
Employees Worked With
Mike Glover
April 23, 2014
Superb Customer Service Mike Glover is superb in customer service. He took the time to answer my questions, explained the process, and provided me with detailed walk-through Mike Glover is superb in customer service. He took the time to answer my questions, explained the process, and provided me with detailed walk-through the buying process. His attentiveness in customer service is truly outstanding in my purchasing a new car (Prius C Two) a real pleasant. I could not be more happier with the purchasing of the new car and with the process. Mike is super friendly and attentive in providing customer service. More
by ceojoe
Employees Worked With
Mike Glover
April 21, 2014
Excellent from beginning to end I really appreciate the time & professionalism of Mark Stancell during my first visit & purchase at Waldorf Toyota. I will recommend him to anyone c I really appreciate the time & professionalism of Mark Stancell during my first visit & purchase at Waldorf Toyota. I will recommend him to anyone car shopping! More
by Sandikelly
Employees Worked With
Mark Stancell
April 18, 2014
3rd Vehicle we've purchased from Toyota!! We first purchased a new 2008 Tacoma from ToW then again a new 2009 Venza. Our most recent purchase was a new 2014 Tundra and every experience has bee We first purchased a new 2008 Tacoma from ToW then again a new 2009 Venza. Our most recent purchase was a new 2014 Tundra and every experience has been exceptional. When we go into purchase a vehicle it is not without a lot of research before hand and comparison with other brands, everytime we have come back to ToW. Another reason for our return to ToW is the customer service we receive from Allen, Blake and Eddie. My husband is a talker and often times gets long winded but these gentlemen always give him courtesy to listen. At no time are we made to feel like we are wasting their time or that we are just another number coming through. More
by TaVeTu14
Employees Worked With
Allen Walker, Blake Zweifel, Eddie Richardson
April 18, 2014
Exceptional Service Everytime! I have had the pleasure of taking my vehicles(3) in for service since 2008 and Rick Laslo has always(almost always) been my service advisor. Being a f I have had the pleasure of taking my vehicles(3) in for service since 2008 and Rick Laslo has always(almost always) been my service advisor. Being a female going into a service department can be overwelming with all the "parts and service" talk but from day one Rick has always put me at ease and made sure I really did understand what was being done to the vehicles and at times took the time to talk to my spouse to explain a service being done when I was unable to relay it clearly. Rick is always quick to ask about my family and how we are all doing because he wants to know not because he is making "small talk". I can say without hesitation that Rick Laslo is a hardworking, honest and (always) happy when it comes to his job. Toyota should feel privlaged to have such a great employee!! More
by TaVeTu14
Employees Worked With
Rick Laslo, Service Department
April 10, 2014
Recall Notice Every thing about the service today was excellent. I was concerned since the recall notice was, in my mind, serious. I not only had the issue correc Every thing about the service today was excellent. I was concerned since the recall notice was, in my mind, serious. I not only had the issue corrected regarding the recall, but my car received a 10,000 mile service. I did not have to bring the car back at another time, saving me from making another trip. More
by ritametro
Employees Worked With
Service Department
April 08, 2014
My Great Expereice Buying a Car. Jason Lormore was so professional and nice. He made me feel very comfortable, he was very attentive and knowledgeable. I would definitely be back to Jason Lormore was so professional and nice. He made me feel very comfortable, he was very attentive and knowledgeable. I would definitely be back to buy another car from him. I usually walk away from dealership feeling like I was taken advantage of, that was not my experience at Toyota of Waldorf More
by cooksgirls
Employees Worked With
Jason Lormore, Josh Siegel
April 06, 2014
When I walked into the dealership, I was expecting to hear the same bad news I had heard from several dealerships that week. Talking to Mark, I told him my credit situation and explained that I had just hear the same bad news I had heard from several dealerships that week. Talking to Mark, I told him my credit situation and explained that I had just stopped in to see how far off I was from being able to get a safe car for work. Working with Eddie and Hollis, he was able to get me out of my junked up '98 Explorer and into a beautiful 2011 Camry. I couldn't stop smiling the rest of the day. These guys are fantastic, and will work hard to get you into a great vehicle. Never been happier! More
by mlast
Employees Worked With
Hollis Batts, Eddie Richardson, Mark Stancell
April 04, 2014
Buying a car couldn't have been more easy. Frank was excellent, his partner Blake did great getting me started and the finance guy Josh was excellent as well. I love my new Highlander and will definitel excellent, his partner Blake did great getting me started and the finance guy Josh was excellent as well. I love my new Highlander and will definitely recommend everyone to go to Toyota of Waldorf!! Good job guys!!! More
by kimmyfea123
Employees Worked With
Blake Zweifel, Frank McGeady, Josh Siegel
April 03, 2014
I had one of THE best experiences in purchasing my new car at Toyota of Waldorf. I've purchased plenty of vehicles and this was by far the best of them all. This is actually my 2nd purchase from this de car at Toyota of Waldorf. I've purchased plenty of vehicles and this was by far the best of them all. This is actually my 2nd purchase from this dealer. The process was very smooth and there wasn't a lot of back and forth which made it enjoyable. I feel very comfortable recommending this dealer in the future as well as having my car serviced at this location. By the way, Patrick Hanbury and DJ Diehl have exemplary customer service skills and are very professional. More
by yleftwich
Employees Worked With
DJ Diehl
