Waldorf Toyota

First Purchase From Toyota This is my first purchase from Toyota and it was the reputation of what I'd heard about the company that made me stop in. I was frustrated with with This is my first purchase from Toyota and it was the reputation of what I'd heard about the company that made me stop in. I was frustrated with with a purchase I'd made two weeks prior from another dealership and wasn't sure if I'll be able to trade it but Allen Holman, Hollis Batts, and DJ Diehl worked it all out....the numbers were surprisingly within the range of my trade in but much better when considering the warranty, road-side assistance, mileage......the entire package was worth the trade. Thank you all for great customer service and for exemplifying great professionalism. More

Excellent! Randy was excellent! Smooth transaction, great deal and was in and out of the dealership with my new car in lightening speed. He even helped me set u Randy was excellent! Smooth transaction, great deal and was in and out of the dealership with my new car in lightening speed. He even helped me set up my navigation system and Bluetooth and said I could call him if I had any more questions about the car which I did. Highly recommended!! More

Excellent customer service . Everyone made sure we got the vehicle and price we wanted. Love our new Prius V five that is fully loaded that meets our families needs. . Everyone made sure we got the vehicle and price we wanted. Love our new Prius V five that is fully loaded that meets our families needs. More

Buying a Used Car Could Not Be Easier Ernest Winston was our Sales Reresentative. He made sure my wife and I were sure we we getting a great car. Mr. Winston made sure our "new" used car w Ernest Winston was our Sales Reresentative. He made sure my wife and I were sure we we getting a great car. Mr. Winston made sure our "new" used car was serviced, cleaned like new and ready to drive it home. This is the 3rd car I have bought from Waldorf Toyota. I bring my cars for service there, too. Thie staff is profesional, knowledgeable, and friendly. You will not find a better dealer. More

Great place to buy a car My first car was a scion and from my frist experience with Toyota of Waldorf I knew I would return for my second car. This time around I purchased a c My first car was a scion and from my frist experience with Toyota of Waldorf I knew I would return for my second car. This time around I purchased a certified used car and Mr. Bowman was very helpful and personable. I'm was very happy with the different options Mr. Bowman had for me considering my situation. I absolutely love my camery I purchased and my parents were also impressed with the quality and service they witnessed. Also Mr diehl did a great job with different financing options More

Great experience!! Randy Flowers was not only informative, but he was extremely helpful in getting us into our new vehicle. I would, and have, recommended him to others! Randy Flowers was not only informative, but he was extremely helpful in getting us into our new vehicle. I would, and have, recommended him to others!! When we are in the market for a new vehicle, I know exactly who I am going to call! More

All the supportive assistance one could desire in a purchase From the first contact through email and phone as an affiliate of USAA, this dealer was on the job. Sales associate Andrew Horne was very impressive i From the first contact through email and phone as an affiliate of USAA, this dealer was on the job. Sales associate Andrew Horne was very impressive in his manner of establishing rapport and a relationship of how can I help you. He was very efficient and responsive to my questions and concerns as this purchase was a result of my last vehicle being totaled in a collision. The first vehicle he showed me, allowed me and my wife to test drive was the only one I experienced and the one I purchased. He had listened to me and matched all of my requirements with this first one. His manager Mr. Hollis Batts was also quick to assist him in any way needed to support me in making my decision. So far I could not have had an easier time in this experience. I look forward continuing the relationship. Very Well done Waldorf Toyota, Andrew Horne and Mr Hollis Batts. Thank you also Allen Walker, General Sales Manager for your email message and your leadership shadow evident in your staff. More

Great Team!!! Mark Stancell was a joy to work with, he is my new best-est good-est friend......smile Often times you think sales men are shady and will say anythin Mark Stancell was a joy to work with, he is my new best-est good-est friend......smile Often times you think sales men are shady and will say anything to get that sale, not Mark, he listens to you and works hard to get you want you want/need. Mark and I talked on the phone/email/and text-ed about finances and the car I needed until I came in for my test drive. Mark was very patient with me and was never pushy. Thanks. Mike in finance, Mark Stancell, and Mike Clements worked hard to get me in a car that fitted my needs. I would recommend them to anyone looking for a new or used car. A special shout out to Randy Flowers for being kind and tolerable of my family. More

Smith, Riddick, and Diehl....Simply the Best!!! I recently purchased a new 2014 Avalon from Toyota of Waldorf. This marks my fourth major purchase from this dealership since 1985, but my third sinc I recently purchased a new 2014 Avalon from Toyota of Waldorf. This marks my fourth major purchase from this dealership since 1985, but my third since 2003. The quality of sales experience and the quality of the purchased vehicles are my primary reason for returning to this dealership. My recent history with this dealership started in December 2003 with the purchase of a used Avalon from Mr. Will Riddick. He was reasonably accommodating and extended himself to structure a deal that worked for both my wife and the dealership. This very positive experience led me to seek him out in December of 2012 in an attempt to purchase a replacement Avalon. By this time, he had been promoted sales manager, but he handed me off to the very able and knowledgeable Brian Smith. I was extremely impressed with Mr. Smith's detailed knowledge of the features of the range of vehicles Toyota offers. Try as we might, we were not able to work out the numbers for the Avalon re-purchase, however, we settled on a 2012 Camry. Mr. Smith patiently and competently customized our vehicle with all the requisite pre-sets which allowed us to drive away from the dealership in complete comfort. At this time, I was introduced to Mr. Donald Diehl who handled the financing aspect of the deal (pun intended). He, too, was very knowledgeable, and I left with the feeling that he did his very best to find me the best financing package at this disposal. Fast-forward 18 months and my financial situation had improved sufficiently to re-visit Toyota of Waldorf to upgrade my 2012 purchase with a 2014 Avalon. Without hesitation, I sought out Mrs. Smith and Riddick, confident that a favorable deal could be quickly worked out. They did not disappoint. Mr. Riddick was able to structure a deal that met my financial requirements, and Mr. Smith was his usual professionally competent self. And Mr. Diehl came through for me again. Not only did he remember me from our previous encounter, but he exceeded my expectations by finding a financing option with an interest rate that was substantially lower than what I had expected. My wife and I are very comfortable doing business with Toyota of Waldorf because of the overall customer service experience. We get the impression that they really appreciate our business because of the way we are treated. Past experiences notwithstanding, their approach is professional, yet friendly. In other words, they do not take doing business with us for granted, and for that we are very appreciative. We are getting up in age, so I cannot speculate on whether or not any future major car purchases remain for us. If a new car is in the offing, however, this dealership and these three gentlemen will be our first stop. I highly recommend this dealership, and these three gentlemen in particular, to anyone who seeks an outstanding sales experience for a high quality automobile. Frederick C. Hutchinson More

Best experience ever. The best experience ever. Mark was on point and it was a pleasant experience. I would recommend Mark and his dealership to everyone. Make an appointme The best experience ever. Mark was on point and it was a pleasant experience. I would recommend Mark and his dealership to everyone. Make an appointment today. More