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Volvo Cars Silver Spring

Silver Spring, MD

4.9
1,609 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Volvo Cars Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3121 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,609 reviews

September 15, 2023

My best car buying experience. Mr Peter was very professional and respectful. As a lady, I’m always nervous to deal with a car sales person or his manager. This time it was amazing More

by Mounia Guedira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Monnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Wrublik
Sep 17, 2023 -

Volvo Cars Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 14, 2023

. I had called 3/4 left messages to talk to Stan Gutierrez never returned a single call a little common courtesy would of been nice More

by chrstnholley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyman Chow, Stan Gutierrez
Sep 20, 2023 -

Volvo Cars Silver Spring responded

chrstnholley, Thank you for your feedback. Our General Manager, Noah Greaney, has been trying to reach you to discuss your concern. Unfortunately, Stan was out of the dealership the day you left the messages for him and our records show the calls were returned by Stan the next morning. Please feel free to reach out to Noah at ngreaney@mileone.com or 301-679-4885, if you would like to discuss this further or if there is anything else we can assist with. Thank you.

September 14, 2023

Great experience. Volvo silver springs was courteous, responsive, professional, efficient and fair in negotiations. I’ll look there first when I’m ready for the next More

by thedingoguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Monnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Gutierrez
Sep 17, 2023 -

Volvo Cars Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

September 06, 2023

Purchased a car in January 2023 at Volvo of Silver Spring, 6 months after purchase, iam yet to receive a full functioning second key as promised. After a visit i found out the entire sales and managem More

by triiv-LA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Arnaldo Britos, Menzies, Edie Reyes
Sep 07, 2023 -

Volvo Cars Silver Spring responded

triiv-LA, Thank you for discussing your concerns with our General Manager, Noah Greaney. Our records show that shortly after purchasing your pre-owned Jaguar in January, you expressed concerns about one of your key fobs not working correctly. We agreed to purchase a new key fob in addition to the two key fobs given to you during purchase, and did so, a couple of weeks after. We appreciate your business and hope that you continue enjoying your vehicle. If you wish to discuss further, please reach out to Noah at 301.679.4885 or ngreaney@mileone.com.

Sep 26, 2023 -

triiv-LA responded

Not correct! I purchased my car from your dealership in January. I was promised 2keys. I only got one. After a few more requests, and visit to your dealership the other key was supplied. I found out that the other “Key” had no key , basically I was given an empty key fob. As you can see I have been requesting that this "oversight" be corrected. Looks like you are not willing to do this. Prior to posting this , I made a visit to your dealership to find an amicable solution, showed your manager the empty key fob, no success. I am taking this case to the State of Maryland Consumer Protection. If you have any questions before this action reach out to me at the listed number. thanks

Oct 10, 2023 -

triiv-LA responded

I worked with Volvo of Silver Spring MD, Noah Greany to resolve this issue to my satisfaction. As of 10/10/23 this matter is closed.

September 05, 2023

The best customer service and Best Car buying experience. This is my wife and I 7th car lease from Mr. Peter Larson. He is the best. In other hand Mr. Noah he is amazing gentleman. They are so honest and str More

by Elhallou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Greaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Monnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Wrublik
Sep 08, 2023 -

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Sep 10, 2023 -

Elhallou responded

You guys have the best sales leaded by Mr. Larson and service team leaded by Tanner and Mr. Joe

August 30, 2023

I cannot believe this has 4. 96 reviews because what I have been experienced was not 4.9. Experience from making appointment to getting the service done, nothing was satisfied and More

by kikiaj1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I cannot point out one person but my review applies to overall dealership experience
Sep 05, 2023 -

Volvo Cars Silver Spring responded

Thank you for taking the time to let us know about your experience. We take all customer concerns seriously and would like to speak with you, but are unable to identify you in our database based on your username. At your convenience please reach out to our Service Manager, Joe Devlin, at 301.890.3039 or jdevlin@mileone.com.

August 19, 2023

It was a pleasure working with Kirk. He has an amazing personality and clearly enjoys his job. He’s extremely knowledgeable about every single feature of the car and was able to answer e More

by KParran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Monnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Daniels, Alex Garcia
Aug 24, 2023 -

Volvo Cars Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volvo Cars Silver Spring. Thanks for the recommendation, and have an amazing day!

August 19, 2023

The dealership is in a great location and the staffer was helpful and friendly. They have great inventory. Jacob Burns is the reason I stayed through the purchase of my Volvo. He was very knowledgeable a More

by ryan lachapelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyman Chow, Stan Gutierrez
Aug 22, 2023 -

Volvo Cars Silver Spring responded

Hi Ryan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 18, 2023

Very helpful. The staff were very nice and treated us really good. Sales consultant Kirk was amazing. More

by Hahn.163
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyman Chow, Kirk Daniels
Aug 22, 2023 -

Volvo Cars Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volvo Cars Silver Spring. Safe travels!

August 16, 2023

Peter Lawson found us exactly what we are looking for and helped us understand the transition to EV ... while simultaneously working through the sales process as efficiently as possible. Huge thanks and I'm More

by karenherren
Recommend Dealer
Yes
Employees Worked With
Peter Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Volvo Cars Silver Spring responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Volvo Cars Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

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