Volvo Cars Silver Spring

The best Buying experience with Mr. Peter Larson. The most experience, Professional & respectful car sale representative that I ever dealt with. This is my 9th Volvo that I did purchase Peter Larson. The most experience, Professional & respectful car sale representative that I ever dealt with. This is my 9th Volvo that I did purchase or leased from Peter. Also I cant thank enough Mr. Noah Greaney & Mr. Eric Monnig for being involve to make it a smooth transaction. This gentleman are the best. More

Peter was absolutely great to work with, everyone at this location really. After a drunk driver totaled my XC60 it was really nice to not be played with and strung about when trying to find a new Volvo. Real location really. After a drunk driver totaled my XC60 it was really nice to not be played with and strung about when trying to find a new Volvo. Really appreciate Peter’s friendliness and great communication. More

Everybody was very personable. Abraham greeted me at the door shook my hand, and we got down to business. My only complaint for yhe day was that my insurance took two hours. Abraham greeted me at the door shook my hand, and we got down to business. My only complaint for yhe day was that my insurance took two hours. More

Jose is always professional and honest. I like that he is always available when I need to schedule a service appointment. I do wish that they had more loaner cars available for people who I like that he is always available when I need to schedule a service appointment. I do wish that they had more loaner cars available for people who can not wait in the service lobby but it was not necessary for me to have a loaner at this most recent appointment so I used the time to speak to sales regarding a new vehicle. More

Mr. Larson was amazing! He was helpful and so easy to work with. He listened and found the perfect vehicle for our new driver. Mr. Larson is genuine and honest and wants the best for his customers. We work with. He listened and found the perfect vehicle for our new driver. Mr. Larson is genuine and honest and wants the best for his customers. We will go back in the future! More

EMERGENCY Visit . .... When in route from Albany, NY to Florida, I struck some debris on the highway and caused damage to my vehicle. Fortunately, I was able to drive .... When in route from Albany, NY to Florida, I struck some debris on the highway and caused damage to my vehicle. Fortunately, I was able to drive the vehicle to perhaps, the best VOLVO dealership I have encountered. I limped my 2019 Volvo S60 into the dealership and was met by Tanner Wrublik of the service department. After explaining my situation , Tanner ensured me he would get my vehicle in promptly (without an appointment) and hopefully facilitate quick repairs and get me on my way. The car went right into the shop and the damages were assessed. In no time at all, I was furnished with a video assessment/estimate of the damages. Unfortunately, my worst fears were imagined and my vehicle suffered catastrophic damages. Tanner continued to ensure me that he would assist me in anyway possible, seemed hopeful repairs could be made, and indicated he would do everything possible to work with the insurance company to get the vehicle fixed. Tanner facilitated a ride for me to a local car rental, I returned to transfer my luggage, etc. and was on my way to Florida in just an hour or two. Tanner was the ultimate professional, treated me like a life long customer, and it truly made a difficult situation palatable. Additionally, he indicated if my insurance company handled the situation quickly, it was likely my vehicle would be repaired by my return trip to NY. An insurance claim was submitted, an even though the dealership submitted a comprehensive video of the damages, the insurance claim required photographs of these damages. Consequently, I called the dealership to talk to Tanner about the same, was informed he was off that day, but was instructed to email Tanner and the service manager would be forwarded the email to address the issue. Service Manager Joe Devlin was a pleasure to deal with. Without hesitation, he promptly took a plethora of photographs of the damages, forwarded to my adjuster, and facilitated everything quickly and professionally even though such responsibilities clearly should not fall on the dealership. Mr. Devlin contacted me via directly and via email as well and ensured me if anything was needed they would work hard to make it happen. Again, I was treated as a lifelong customer not just a guy that walked into the dealership for the first time with a significant problem. Despite the excellent service I received from Tanner, Joe and everyone at Volvo of Silver Spring, my vehicle was deemed a total loss. Consequently, I knew I would have to return to the dealership on my way home to retrieve my license plates and some personal items for the vehicle. Tanner arranged with my insurance company to delay the towing of the vehicle for a couple of days, so I could stop at the dealership on my way home to get my belongings. Tanner arranged for my plates to be removed and place in the trunk of the car and made the vehicle accessible even though I would be arriving at the dealership after normal business hours. Tanner, Joe and everyone at Volvo of Silver Spring were professional, treated me as a valued customer, and should be considered, the model for VOLVO dealerships. I wish I lived closer, as I would definitely purchase and service my next vehicle from them. More

Jose is my service manager and he is extraordinary. His kindness and care are genuine and just recently when I arrived unannounced with a flat tire he warmly welcomed me and fit me in. Truly a miracl His kindness and care are genuine and just recently when I arrived unannounced with a flat tire he warmly welcomed me and fit me in. Truly a miracle worker. More

Peter was great - knowledgeable, professional, and answered all questions that we had. He made the buying process seamless. Highly recommend. answered all questions that we had. He made the buying process seamless. Highly recommend. More

This Volvo dealership always addresses my concerns. Recently I brought my 2012 Volvo in bc I kept hearing a rattling noise. The noise seemed to start after I had new shock absorbers installed. I was af Recently I brought my 2012 Volvo in bc I kept hearing a rattling noise. The noise seemed to start after I had new shock absorbers installed. I was afraid there was a loose bolt or similar. I spoke with my service agent Jesse Segovia and he got me in and even arranged a loaner car for me. Of course, on the day I brought it in I didn’t hear the noise. The technicians examined my car thoroughly- they also did not hear the noise. It turns out, there was nothing loose or wrong- I probably had a stick or wire from the road stuck somewhere and by the time I got it in the shop it had fallen out. I felt a little foolish for bringing it in but Jesse assured me I did the right thing. I appreciated that they didn’t charge me for looking. I’ve looked at other places to bring my car for service but always end up at Volvo of Silver Spring bc I have confidence in them. More

Tanner was GREAT. He was friendly. He made the service quick and easy. No complaints He was friendly. He made the service quick and easy. No complaints More