Volkswagen of Union
Union, NJ
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1,166 Reviews of Volkswagen of Union
Trade in old lease and new lease We received a call regarding turning in our lease and they offered a very interesting offer that had our attention. When we went to the dealership th We received a call regarding turning in our lease and they offered a very interesting offer that had our attention. When we went to the dealership there was no bait and switch and they stood by their word on the offer which was extremely refreshing and appreciated. More
Buying new car Awesome I couldn't have been anymore pleased with the professional and courteous service that Rich Rodriguez gave me in fact all of the guys that help Awesome I couldn't have been anymore pleased with the professional and courteous service that Rich Rodriguez gave me in fact all of the guys that helped me purchase my new vehicle were more than helpful , honest and polite. Thank you again Volkswagen of Union More
Great Experience I had a great experience at this dealership. The salesman was extremely knowledgeable and helpful. The manager of the dealership made every effort to I had a great experience at this dealership. The salesman was extremely knowledgeable and helpful. The manager of the dealership made every effort to put a deal together that we felt comfortable with. The bottom line....we left with our new Volkswagen the same day. More
HORRIBLE CUSTOMER SERVICE . NEVER AGAIN AM I RETURNING Horrible customer service. The whole experience takes about 5 to six hours . By the time the finance guy is ready three hours went by . you haves sale Horrible customer service. The whole experience takes about 5 to six hours . By the time the finance guy is ready three hours went by . you haves salesman that don't know what the xxxx product they are selling . You ask them a question about the roof and they tell you something about the trunk it's like dumb . Do not buy your car from this Volkswagen . VOLKSWAGEN OF LINDEN 100% !!!!!! More
Great Place to buy! Kevin was great answered all my questions and helped me get into a new car while still being within my budget. I will be recommending all friends come Kevin was great answered all my questions and helped me get into a new car while still being within my budget. I will be recommending all friends come back and meet with Kevin and Mitch. More
Pleasant, low key experience My husband and I recently purchased a used vehicle from this dealership. Our experience there was relaxed and low key, with no pressure and even a few My husband and I recently purchased a used vehicle from this dealership. Our experience there was relaxed and low key, with no pressure and even a few laughs! Nate and Juan were very nice, down to earth, and made the process easy, as did the finance rep. (The only area that could use improvement is in the detailing of the car... There was some trash left inside the vehicle... Detail crew needs to be sharper!) More
Exceptional Service Our sales rep was very professional and knowledgeable about the cars which was a plus for us. He was honest polite and to the point. Selecting and fi Our sales rep was very professional and knowledgeable about the cars which was a plus for us. He was honest polite and to the point. Selecting and finalizing the process of buying/financing a car is a very tedious process but somehow Nate managed to make this as seem less as possible; and for that we're grateful! The entire staff at Volkswagen of Union NJ deserves an A+ More
Purchased pre-owned jeep After searching all over the state for a preowned jeep grand cherokee I found my way to volkswagon in union. I was so pleased with the service I recei After searching all over the state for a preowned jeep grand cherokee I found my way to volkswagon in union. I was so pleased with the service I received here. Darryl in sales was prompt in his responses, he wasn't pushy and had no attitude like most sales men I've encountered at other dealerships. He really made my decision easy to make. My husband and I are quite satisfied with our purchase and I would recommend this dealer to others. The jeep required some service which was taken care of immediately and no hassle. Tamara in service was a doll and did her best to accommodate. Customer service was by far the best of the several dealers we dealt with. More
Nate Green did an amazing job We actually bought a used Subaru here. Unlike the many Subaru dealerships in the area, Nate didn't give us a hard sell. He showed us the two cars we w We actually bought a used Subaru here. Unlike the many Subaru dealerships in the area, Nate didn't give us a hard sell. He showed us the two cars we were interested in, minimized the paperwork and red tape so we could try both right away (the Subaru dealer had us waiting nearly an hour), then made a second appointment so we could bring family members. After we chose the car, we showed him paperwork from other dealerships who had made us offers and he beat them. No muss, no fuss. The whole experience was pleasant, low-key, and we got a car we absolutely love. Nate's question for buyers was simple: "How can we make this work for you?" The rest of the staff were equally competent and easy to deal with. A great experience! More
Lease of VW 2017 Jetta TSI If you want to buy or lease a Volkswagen go to VW of Union, they will provide you with a great experience. This is our fourth VW family vehicle since If you want to buy or lease a Volkswagen go to VW of Union, they will provide you with a great experience. This is our fourth VW family vehicle since 2011 and decided to Visit VW of Union (under new ownership) which is closer to my home then the dealership I previously used. We are glad we did. Everyone is very friendly, not pushy and the owner showed true concern with our experience. Salesman Nate Green assisted my wife and I in my quest to lease a 2017 Jetta S. Nate made the experience friendly, answered all our questions, and never rushed us. I also took my 2011 Jetta into the Union Service Center for the 40K maintenance. I had called my previous dealership Service Center requesting a price for this same service and the price quoted to me was $300 over what I paid at Union. The Union Service Center also gave a a pamphlet that outlines the price for each scheduled required maintenance with a breakdown of what will be done. Thank you Union Volkswagen! More