Volkswagen of Union

We received fair prices from this dealer and had a good time We were very happy with how we were treated and highly recommend coming to these folks. We ended up buying a 2017 Alltrack and a used 2017 Chrylser P We were very happy with how we were treated and highly recommend coming to these folks. We ended up buying a 2017 Alltrack and a used 2017 Chrylser Pacifica. Our contact was "art" who was excellent. Anita handled the paperwork and she was excellent at her job too. Everyone was very friendly and patient. We returned two days later to get some buffing done for the Pacifica with no problem. They also give you some freebies with your purchase. More

All good! DRL issue and speaker noise, both have been taken care of. Ed, the mechanic, explained what he had to do to address the issues, and has even shown me DRL issue and speaker noise, both have been taken care of. Ed, the mechanic, explained what he had to do to address the issues, and has even shown me the replaced part. More

Always a problem Every time I bring my car in to be fixed, somebody there breaks something on it. And they try to hide it. Then I have to go through hoops to have them Every time I bring my car in to be fixed, somebody there breaks something on it. And they try to hide it. Then I have to go through hoops to have them repair it. The repair work is sloppy, and they always leave greasy fingerprints all over the beige upholstery. My car is always worse when I pick it up than when I brought it in. Nobody knows how to repair anything, they only know how to exchange parts. Service people / front desk turn around is every few months. More

Maintenance Service Came in for 130K miles maintenance service without appointment. They provided car service to and from my workplace. Very professional and all work w Came in for 130K miles maintenance service without appointment. They provided car service to and from my workplace. Very professional and all work was done with in day. More

Check engine light warranty service Asked for diagnosis before anything was done . Made sure it was warranted before proceeding. Which is what I asked for. all work done in timely fashio Asked for diagnosis before anything was done . Made sure it was warranted before proceeding. Which is what I asked for. all work done in timely fashion . very professional well informed personnel More

Excellent To whom it may concern, The Volkswagen dealership in Union was very helpful and really cared about my satisfaction. This was not the first time To whom it may concern, The Volkswagen dealership in Union was very helpful and really cared about my satisfaction. This was not the first time I bought here and my family has bought cars here too, and definitely won’t be my last time I buy here. I look forward to dealing w Volkswagen again in near future. The rep _________ who helped was really nice and helped me with all my questions and concerns. Thank you Volkswagen for showing that you cared. Sincerely yours. Dorindo Neto More

treated with utmost respect at all times It was a very busy Saturday and I had to have service performed on my car. I mentioned everything I wanted looked at and repaired, and asked for a lon It was a very busy Saturday and I had to have service performed on my car. I mentioned everything I wanted looked at and repaired, and asked for a loner car. To my greatest surprise, my vehicle was completed and all points I asked to be checked were looked at and repaired. I did not get to the service department until late morning, so I figured the car would never be finished in the short period- it was my 70,000 mile checkup, oil change, and problems with the undercarriage and windshield wiper motor. All the ladies there were professional, courteous and extremely educated on the parts of the vehicles. I have used this service department since I bought my 2014 Tiguan and have never had a problem with any of the staff. The parts department employees are terrific, too. More

AMAZING!! Once again Union Volkswagon went above and beyond. They were able to accommodate my family and I immediately with a very important issue. They provi Once again Union Volkswagon went above and beyond. They were able to accommodate my family and I immediately with a very important issue. They provided a loaner that helped me tremendously and fixed our issue that same day. The staff was efficient and super friendly! I would recommend everyone to utilize their services. Give everyone a raise! More

GREAT! R After having a bad experience at another VW dealership, Union VW was amazing!! Rich Rodriguez was great and super helpful and friendly as was the rest After having a bad experience at another VW dealership, Union VW was amazing!! Rich Rodriguez was great and super helpful and friendly as was the rest of the team. We will definitely come back to Union VW :) thank you!!!! Love my car! More

Light on dashboard The guys greeted me as I was getting out of my car. Answered some questions. Polite and helpful. The woman at the desk took me immediately and got The guys greeted me as I was getting out of my car. Answered some questions. Polite and helpful. The woman at the desk took me immediately and got right down to business. The waiting room and bathroom is well cared for. When the car was ready got a great car wash, wheels were shining and no charge. The staff was very professional. More