Volkswagen of Union
Union, NJ
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1,166 Reviews of Volkswagen of Union
GREAT SERVICE!! The team at Union VW is amazing. They truly take the time to get to know you as a customer and make sure you are happy. It was a pleasant experience t The team at Union VW is amazing. They truly take the time to get to know you as a customer and make sure you are happy. It was a pleasant experience to truly get to know both the manager and sales representative. I felt like I truly got to know them and they were actually interested in me as both a customer and person in general. They made it as easy of a purchase as ever and were very thoughtful, kind, and friendly. I will continue to visit them and recommend them to anyone who truly wants an easy, comfortable and pleasant experience. THANK YOU VW TEAM! More
Great service Victoria was very professional explained the process very well price. She offered options in the repair process. I would recommend anyone needing ser Victoria was very professional explained the process very well price. She offered options in the repair process. I would recommend anyone needing service on vehicle to see Victoria More
It was a success. Everyone were friendly, helpful and accommodating. Rick, in particular, made the experience of purchasing my new car very easy and at a timely manner. Everyone were friendly, helpful and accommodating. Rick, in particular, made the experience of purchasing my new car very easy and at a timely manner. He paid close attention to what I want in a car and within my budget. I highly recommend Rick and this dealership. More
Wonderful! It was a really good experience. I’m very happy with the vehicle that I leased. My overall experience at the dealer. I give it a five star! It was a really good experience. I’m very happy with the vehicle that I leased. My overall experience at the dealer. I give it a five star! More
Visit to VOLKSWAGEN of UNION ,N.J. The Volkswagen dealership of Union ,N.J. was recommened by a friend Mr. Renato A. Delos Reyes ,,who recently bought a VW--Atlas ..This was the first t The Volkswagen dealership of Union ,N.J. was recommened by a friend Mr. Renato A. Delos Reyes ,,who recently bought a VW--Atlas ..This was the first time at a Volkswagen Dealer ship ..As Mr.R. A. Delos Reyes ,,there is no pressure from the salesman ,,who was Mr. RODGER ZEPKA ,,and was very freindly and took me out for three vehicles I was interested in and explained most of the different feartures of each ( Tiquea ,,Passat ,, and the Sport Golf Wagon .. I settled on the Passat ,, but I had read ,, that this model was offered in a Wagon ,, and not discontiued ,,which in your advertisement's ,, do not indicate ) vehicles .. So Mr. Rodger Zepka ,, advised of the differences or Pro's and Con 's ,, I decided on the Passat SE .. We agreed that I would pick up the Passat on the following week ,,today March 20 ,,2018 ,,Tuesday .. So far I 'am happy with Mr. Rodger Zepka ,,he is a very good friendly ,, Salesmen and ,Mr. Rick Farfan ,,Mr.Turcotte ,,and ,, Mr. Marks ,, the C.E.O. of Volkswagen of Union ,, who I met after I decided which vehicle and how to purchase ,, buy or lease .. Best Regards ,, Frank R. Kokoszka ,Jr. More
Jennifer was just wonderful!!!!! About a week ago I had to bring my baby in for some services and some other issues I was having. I was met by this charming charming young lady names About a week ago I had to bring my baby in for some services and some other issues I was having. I was met by this charming charming young lady names Jennifer!!! I think she's new, because I had never seen her before. That day was a bad one, so the last thing I wanted to do was deal with a service advisor!!! Boy, was Jennifer and breath of fresh air!!! She quickly called me down got everything done as I wanted, and I was in and out in no time, AND....... she called me the next day to make sure everything was okay!!!!!! Who does that???? Anyway, if you need ANYTHING for your "baby" as for Jennifer!!!!! You won't be sorry!!!!! More
Consistent Fast check-in and return. Informed of findings and given options on service to be rendered. Price break down explained. Car was ready in the time prom Fast check-in and return. Informed of findings and given options on service to be rendered. Price break down explained. Car was ready in the time promised. Attentive staff and great customer service. More
Outstanding service I brought my car in for an unexpected service. Som kind of way the transmission wire can unplug from the engine or something like that .my car is goin I brought my car in for an unexpected service. Som kind of way the transmission wire can unplug from the engine or something like that .my car is going on 6 years old ,didn’t know that could happen unless I was in an accident recenty. Who would have thought Victoria did before I could finished telling her my reason for being there ,she took the words right out of my mouth It was a pleasure working with her. I hope the next time I am in ,she will be there. More
Very professional and friendly Overall it was a professional and friendly service appointment. The loaner car was great. In the future I would recommend this VW service center to fe Overall it was a professional and friendly service appointment. The loaner car was great. In the future I would recommend this VW service center to fellow VW owners. More
Did the deal that day! Worked with Rodger, great guy. He helped get me the best deal on my trade and couldn’t be happier with my new Atlas. Happy to recommend the experience Worked with Rodger, great guy. He helped get me the best deal on my trade and couldn’t be happier with my new Atlas. Happy to recommend the experience. More