Volkswagen of Union

Satisfied Very organized and professional. I have had 5 leased VW's and as of 2009 i have gone to Union VW for my vehicles and service. Very organized and professional. I have had 5 leased VW's and as of 2009 i have gone to Union VW for my vehicles and service. More

Great service that lives up to the brand. They went above and beyond to make this deal happen. They really made this a pleasant experience. Shop around and make this your last stop and you wil They went above and beyond to make this deal happen. They really made this a pleasant experience. Shop around and make this your last stop and you will be pleased to see they will match or beat your lowest offer and they have a huge inventory. More

In and out on time! I called the service center a few days in advance to schedule an appointment for an oil change and a general 20,000 mile check up. i was offered the t I called the service center a few days in advance to schedule an appointment for an oil change and a general 20,000 mile check up. i was offered the time I requested (9:00am) without hesitation. I was greeted warmly and professionally as expected and Victoria listened to my concerns and explained their procedures. I mentioned that I would be waiting in the lounge while my car was being serviced and I was concerned about the length of time it would take. I told Victoria I’d like to have the car back no later than 11:30 so I could get ready to go to work. She asked,”How about 10:30?” I said sure, not expecting to hold her to that time but it gave me a good window anyway. So off I went to enjoy a cup of coffee and make a few phone calls in the lounge. I discovered a few VW e-coupons in my email and walking back to the service desk to see if they would honor them and apply them to this bill which they were happy to do. I hadn’t been watching the time because I was enjoying my coffee and calls but coincidentally when I enquired about the coupons I glanced at my watch and it was 10:20. Victoria said, “Oh, your car’s ready. It’s just being washed. It will here soon.” I thanked her, turned to pay my bill and no sooner did I put down my pen then there was my shiny clean car waiting for me and Victoria handling me back my keys with a beautiful complimentary VW key fob attached. Well done VW! Well done Victoria!! In and out on time More

courteous the staff is very courteous and display good customer service I was treated with respect the waiting area was very clean someone routinely check the staff is very courteous and display good customer service I was treated with respect the waiting area was very clean someone routinely check the area where the food was and made sure the area was clean More

Amazing experience We had an amazing experience! The dealership staff was well eduacted about cars, the dealerahip was clean, organized! The staff is top notch! We spent We had an amazing experience! The dealership staff was well eduacted about cars, the dealerahip was clean, organized! The staff is top notch! We spent under two hours and drive off with a beautiful 2018 Tiguan SEL. More

First visit Brought my car in because it was making a funny noise. Vw union service diagnosed it, ordered the parts, and fixed it without issue. Experience was pl Brought my car in because it was making a funny noise. Vw union service diagnosed it, ordered the parts, and fixed it without issue. Experience was pleasant, Victoria kept me up to date the entire time my car was being worked on. +100 for the loaner - that and Victoria will definitely be the reason I come back for all future services. More

Good Customer focus and great vehicle availability Overall good experience. The sales person was friendly and helpful with giving us options about the vehicle and price. The vehicle stock they hav Overall good experience. The sales person was friendly and helpful with giving us options about the vehicle and price. The vehicle stock they have is plenty to choose from. We drive from Central Pennsylvania to purchase vehicle the due to availability and pricing. Will definitely buy or next car there. More

Everyone is professionals I'm always a satisfied customer. Work is done in a timely manner. If I need a loaner and it's available I can get one until my car is repaired. I'm always a satisfied customer. Work is done in a timely manner. If I need a loaner and it's available I can get one until my car is repaired. More

Great help Victoria was great help and understanding. My problem was not fixed 100% but they helped me out where to go. The entire service staff was friendly. Victoria was great help and understanding. My problem was not fixed 100% but they helped me out where to go. The entire service staff was friendly. More

Quick, good price, and no sneaky add ons. Great experience overall. Christian was great to work with. Highly recommend him and the dealership. Long test drive allowed. Bought a 2018 GTI. Good Great experience overall. Christian was great to work with. Highly recommend him and the dealership. Long test drive allowed. Bought a 2018 GTI. Good price was arrived at quickly. And again, no surprise fees popped up during the paperwork. I Hate that. More