Volkswagen of Union

Great service staff Very convenient location and the service building set up makes it very easy to bring your car in to be serviced. From the time I pulled in veryone at Very convenient location and the service building set up makes it very easy to bring your car in to be serviced. From the time I pulled in veryone at this dealership was extremely helpful, courteous and friendly . Will definitely be going back! More

Oil change and inspection Went in for an oil change. Customer service was great, everyone was friendly. I was in and out in a timely manner. I will continue going there for ser Went in for an oil change. Customer service was great, everyone was friendly. I was in and out in a timely manner. I will continue going there for service. More

Very good service Service well done and on time. Friendly people. The facility is clean and has good wifi to work while waiting. The loaner was clean and efficient. Service well done and on time. Friendly people. The facility is clean and has good wifi to work while waiting. The loaner was clean and efficient. More

Professional and Courteous Service Easily the best car buying experience I’ve ever had. Our salesperson, Roger Z., was a pleasure to deal with, very knowledgeable, direct, and courteous Easily the best car buying experience I’ve ever had. Our salesperson, Roger Z., was a pleasure to deal with, very knowledgeable, direct, and courteous. Highly recommended! More

The leasing experience was very good. The brand specialist Rick Farfan, was very good in conducting the explaining of the vehicle as well as the leasing process and the pricing. He was ve The brand specialist Rick Farfan, was very good in conducting the explaining of the vehicle as well as the leasing process and the pricing. He was very courteous and patient with the entire deal. I would definitely recommend him to others buying a Volkswagen. More

Leaky sunroof Very good service, left my car washed and perfect. Called to give me the prices before any services not covered. Felt comfortable and trusted them. Very good service, left my car washed and perfect. Called to give me the prices before any services not covered. Felt comfortable and trusted them. More

Solid communication and follow-up This is as solid a dealership as I've found. They honored a 20% off coupon on a Thursday when it was applicable to Wednesday only but because of a sto This is as solid a dealership as I've found. They honored a 20% off coupon on a Thursday when it was applicable to Wednesday only but because of a storm I had to push my appointment to Thursday. Jennifer the service rep was friendly and kept me updated over the phone. They washed my car for me for free. The only reason they don't get 5 stars is really applicable to any dealership I've visited for service: the labor is super expensive. Changing brake pads, rotors and brake fluid on all four wheels was a little under $600 in labor, which is egregious in my opinion but that's the way dealerships seem to work across the board. More

Great I did business there before and service is consistent EXCELLENT will not return back to dealership I bought car from again I should have purchase my n I did business there before and service is consistent EXCELLENT will not return back to dealership I bought car from again I should have purchase my new vehicle at Union More

Very pleasant expierience We got very lucky that we had MaryBeth. She is extremely nice person and very easy to deal with. We were not sure which car we like so she let us te We got very lucky that we had MaryBeth. She is extremely nice person and very easy to deal with. We were not sure which car we like so she let us test drive multiple cars. There was no sales pitch and within 10 min we were already on a road test-driving... The rest of the process was very quick and smooth as well, once we settled on a car, the price negotiation was also pretty quick, there was no traditional back and forth when you feel like dealer is trying to make you stupid and fool... Instead we were able to negotiate the price within next 15-20 minutes... It's one of the best car buying experiences we ever had... More

PLEASANT CAR BUYING EXPERIENCE. CHRISTIAN WAS GREAT ! NO PRESSURE, JUST THOUGHTFUL SALESMANSHIP ON HIS PART. HE IS A TRUE ASSET TO YOUR DEALERSHIP. I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT MY EXPER NO PRESSURE, JUST THOUGHTFUL SALESMANSHIP ON HIS PART. HE IS A TRUE ASSET TO YOUR DEALERSHIP. I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT MY EXPERIENCE. More