Volkswagen of Union

The best dealership ever Everyone was extremely nice, helpful and understanding. They take care of their customers very well and make sure everyone leaves the dealership happ Everyone was extremely nice, helpful and understanding. They take care of their customers very well and make sure everyone leaves the dealership happy. Definitely recommend them. More

Smooth fast good price Rodger help me lot to find an ideal suv. He is very knowledgeable. The price is also very good. Service cannot be better. Strongly recommend. Rodger help me lot to find an ideal suv. He is very knowledgeable. The price is also very good. Service cannot be better. Strongly recommend. More

Great place Had a great experience, absolutely no pressure in buying my vehicle, they worked with me and were very helpful, would recommend to anyone to come by f Had a great experience, absolutely no pressure in buying my vehicle, they worked with me and were very helpful, would recommend to anyone to come by from volkswagon of Union. Thanks again Guidel for all your help. More

Good service. Reasonable wait time. A bit expensive, but it is expected from a dealership. I would like service to be more flexible and more options. Reasonable wait time. A bit expensive, but it is expected from a dealership. I would like service to be more flexible and more options. More

2nd vehicle Inspection I made an appointment for my 1st vehicle in February 2018 and everything was great. For the 2nd vehicle, I didn’t make an appointment but decided to l I made an appointment for my 1st vehicle in February 2018 and everything was great. For the 2nd vehicle, I didn’t make an appointment but decided to leave my vehicle very early. Victoria was able to take my vehicle at 7:30 am. I went to work and my vehicle was ready by 1 pm. No upsell and great service overall. More

Excellent as usual I always have good experience with Volkswagen service center at Union NJ. Folks working at service center are professional, knowledgeable and good to I always have good experience with Volkswagen service center at Union NJ. Folks working at service center are professional, knowledgeable and good to work with! I always put good words about this dealership!! More

Great service overall They have always been very friendly and accommodating. And the waiting area is very clean and comfortable. I would recommend this establishment to fri They have always been very friendly and accommodating. And the waiting area is very clean and comfortable. I would recommend this establishment to friends and family More

Great experience, straight-forward and simple. James was great from onset. He casually swung by as my wife and I were already taking a peek at a vehicle that I scoped online. He introduced himse James was great from onset. He casually swung by as my wife and I were already taking a peek at a vehicle that I scoped online. He introduced himself politely, gave a warm handshake, and engaged in some casual conversation to make me comfortable. We knew what we wanted when we came, but we definitely wanted to take our time with it to makw sure it was the right purchase for our new family. James was patient. He worked to connect to our everyday lives and use so he could better understand our needs and that is something that from my perspective you either yave or you don’t. James was empathetic. Since we had our young son with us, our test driving situation was a bit unorthodox. James obliged and gave both of us plenty of time while again discussing our thoughts on the vehicle peppered with a bit of fun banter. James was inquisitive. Finally, he understood and appreciated that I came in knowing what I wanted to spend, so he did what he good to get me as close as possible to it. James closed the deal. Nuff said. More

Vehicle service Vw kept me inform of my vehicle problem. I also appreciated the recommendations which was provided and I accepted it. Two thumbs up thank you Vw kept me inform of my vehicle problem. I also appreciated the recommendations which was provided and I accepted it. Two thumbs up thank you More

Guidel Ventura went Above and Beyond The sales rep that I bought from was Gudiel Ventura and he was amazing!! He worked with me throughout the whole day personally taking pictures of all The sales rep that I bought from was Gudiel Ventura and he was amazing!! He worked with me throughout the whole day personally taking pictures of all the cars that I was interested, getting me all the information I needed promptly, and giving me a price that other dealers couldn't even come close to matching. He went the extra mile to ensure that I had the car that I wanted! I've been to a lot of dealers and he is honestly the most genuine and overall nice guy. Most salesmen usually try to trick you or are very deceiving but he straight up told me the facts that I needed to know and worked with me to come to a price that was basically a steal. Other dealerships were literally saying that they couldn't match the price by at least $30+ a month and that he was probably scamming me (WHICH HE WAS NOT! THE DEAL WAS THAT GOOD!). Once my lease is up, I am most definitely coming back to Guidel and getting another car from him!! I would recommend him to any of my friends 10000%! More