Volkswagen of Union
Union, NJ
Filter Reviews by Keyword
By Type
1,166 Reviews of Volkswagen of Union
Recall service I was not surprised to experience yet another Very professional and personable customer service. Excellent communication. Always a pleasure and couldn I was not surprised to experience yet another Very professional and personable customer service. Excellent communication. Always a pleasure and couldn’t complain. Thank you greatly for your exceptional service! More
It's was great service The all location of VW Of Union is great, service locations perfec, t Sales also is perfect, thank you very much for your service and amazing qualit The all location of VW Of Union is great, service locations perfec, t Sales also is perfect, thank you very much for your service and amazing quality of car. More
How a car buying experience should be; Simply Exceptional! Just purchased a new Volkswagen from James Christo. I couldn't be any happier with the service, vehicle, price, or experience I received. After bein Just purchased a new Volkswagen from James Christo. I couldn't be any happier with the service, vehicle, price, or experience I received. After being mistreated at a few other local dealerships I contacted VW of Union in an attempt to purchase a vehicle at a fair price. After speaking with someone, they were able to put me in touch with James Christo who took the time to answer all of my questions over the phone and scheduled an appointment for me to come in and take a closer look at the vehicle I was interested in. When I came in I expected the same run around as I received everywhere else, however here I was treated differently. James took me out on a test drive again in the car I would be purchasing. He answered all of my questions (and I had quite a few). I already knew where I wanted to be on the price of the vehicle; as such we were able to come to an agreement rather quickly with very little to no run around. This was the easiest car buying experience I have ever had, I wish I had contacted this dealership first! James was a super nice guy. I can't thank him enough for making this experience so great and trouble free. Rather than dreading my next vehicle purchase I know I can come to James and get a great car at a great price, with no hassle. Thanks again James!! More
Magnificent extremely well treatment Thank you very much to the service gentleman who took care of myself and my car thank again I don’t remember the name of the service gentelman who too Thank you very much to the service gentleman who took care of myself and my car thank again I don’t remember the name of the service gentelman who took care of me. More
Nice and professional I give a five star to my dealer Rodger becaue the good experience my family with he.we have see 3-4 vw dealers and we chose him. Thanks to his patienc I give a five star to my dealer Rodger becaue the good experience my family with he.we have see 3-4 vw dealers and we chose him. Thanks to his patience and overall good customer service,we are comfortable and satisfied with our purchase. If you want a be car,I’d say go to Rodger and ask for him! More
Excellent Team and Great Service The team were able to give me a great deal on a lease, the price was lower than any other dealership. They explained everything upfront and it was a s The team were able to give me a great deal on a lease, the price was lower than any other dealership. They explained everything upfront and it was a smooth transaction. Kudos to Katherine and Rick for their excellent customer service. More
Service visit I had come in to look at what I thought was a 12v issue in the car, turned out to not have any issues at all. Service was quick, people were friendly, I had come in to look at what I thought was a 12v issue in the car, turned out to not have any issues at all. Service was quick, people were friendly, offered to wash the car as well. More
Comfortable and well located. The staff is pleasant. But they called me to come pick up my car but after driving in from NYC in a snowstorm I found that it wasn't ready for anothe The staff is pleasant. But they called me to come pick up my car but after driving in from NYC in a snowstorm I found that it wasn't ready for another 2 days. When I went to pick it up, it was still not detailed. They did a quick wash and it was still not properly cleaned much less detailed. More
Excellent Pre-Owned Purchase According to kbb.com, Volkswagen of Union listed the price of the car we purchased well below average. We purchased a Nissan from VoU, however, had it According to kbb.com, Volkswagen of Union listed the price of the car we purchased well below average. We purchased a Nissan from VoU, however, had it been from a Nissan dealer, it would have definitely been a Certified Pre-Owned vehicle. It's in perfect condition and we couldn't be happier with the purchase. Everyone we met at VoU were friendly and gracious. I highly recommend VoU if they have the car you're looking for. More
Great expe rience leasing my new Nissan Tiguan Rick and CJ were both amazing! Everything was transparent which was refreshing. No games or gimmicks or random fees which I found a lot with other dea Rick and CJ were both amazing! Everything was transparent which was refreshing. No games or gimmicks or random fees which I found a lot with other dealers. More