Volkswagen of Union

Recalls and Oil Change Friendly. Reliable. Took care of recalls I didn’t know I had and applied coupons for me. I was very pleased at time it took. Friendly. Reliable. Took care of recalls I didn’t know I had and applied coupons for me. I was very pleased at time it took. More

Great Service The Service Advisor (ERMINDA) is exceptional, highly result oriented. She ensured that the faults in my car when identified were fixed in quick time.T The Service Advisor (ERMINDA) is exceptional, highly result oriented. She ensured that the faults in my car when identified were fixed in quick time.Thank you More

Customer care is superb Union VW service centre has some of the best customer service I’ve ever experienced at a dealership. They go out of their way to make my experience ef Union VW service centre has some of the best customer service I’ve ever experienced at a dealership. They go out of their way to make my experience effortless and fast. The ladies at the front desk even remembered me from last time! More

Professional, caring in an innovative dealership! We had a very positive experience at the dealership! Rick took great care of us. Explained and answered all questions without putting pressure on us. We had a very positive experience at the dealership! Rick took great care of us. Explained and answered all questions without putting pressure on us. His enthusiasm about the new cars and the VW product was contagious. Getting a new car can be a very stressful experience but we really felt relaxed and in good hands. I’ve never met a salesperson like him before! This is how car buying should be! More

Excellent service , excellent follow up. I had brought my car for 2 safty recalls. I brought my car the day before, got a loaner, next day I got call that my car was re , excellent follow up. I had brought my car for 2 safty recalls. I brought my car the day before, got a loaner, next day I got call that my car was ready for pick up. Got my car nack cleaned inside and outside More

Horrible never again I had the worst experience ever... All they wanted to do is force you to buy a vehicle and the rest is zero total failure in customer service even th I had the worst experience ever... All they wanted to do is force you to buy a vehicle and the rest is zero total failure in customer service even the GM is a liar It took them almost 2 months to pay off a car I have traded in More

Tire air light came on the moment I left my first service Very unhappy that I have tried to get in touch with someone at your location and have been unsuccessful. I went a whole year and the light magically t Very unhappy that I have tried to get in touch with someone at your location and have been unsuccessful. I went a whole year and the light magically turns on the moment I leave. I tried to put air in the tires nothing changed and I am not spending the time to come back for you to look at it. I plan to post on social media to stay away! More

ridiculously rude and dishonest this guy is a joke to the business. we've called before and was offered the lease price for a similar model however we'd like to upgrade a bit and pic this guy is a joke to the business. we've called before and was offered the lease price for a similar model however we'd like to upgrade a bit and pick a color we like. Then he quote us a ridiculous price (100+ more of monthly payment) and of course we didn't come to agreement. And this guy went mad. He started yelling and ripped off our written price proposal in front of us and threaded us to leave! Was this the sales attitude you expect from VW? I'm filing a compliant to the headquarter and posting my experience everywhere I can so that people can learn about this xxxxty place. Stay away at any cost! More

Service Dennis and Victoria are exceptional people and really make going through any type of service situation a delight. THANKS GUYS!!! I absolutely send any Dennis and Victoria are exceptional people and really make going through any type of service situation a delight. THANKS GUYS!!! I absolutely send anyone who asks me where a good service department is. Cheers More

Tired service I have problem with my tire later at night was a nail inside was nesting at service not helpful looks they are stress out don't work front desk if don I have problem with my tire later at night was a nail inside was nesting at service not helpful looks they are stress out don't work front desk if don't know how to explain a customer More