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Volkswagen of Union
Union, NJ
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1,167 Reviews of Volkswagen of Union
Great service Had me in there less than the expected time and were great the whole time and very thorough. Definitely will return very soon. Also loved that they wa Had me in there less than the expected time and were great the whole time and very thorough. Definitely will return very soon. Also loved that they washed the car. More
Great help and very informative Ed Gonzalez was a tremendous help and also explained my warranty and coverage plan in full detail. Service was fast, quick and answered all my questio Ed Gonzalez was a tremendous help and also explained my warranty and coverage plan in full detail. Service was fast, quick and answered all my questions throughly. More
great service Naudia was very knowledgeable courteous and professional. Michael was also and they gave me a great deal. Would most definitely recommend this dealers Naudia was very knowledgeable courteous and professional. Michael was also and they gave me a great deal. Would most definitely recommend this dealership to anyone looking to purchase a new Volkswagen. More
Great dealership, great staff Audi Q7 My waive and I drove over an hour to come to Union VW to purchase a used 2013 Audi Q7. Our salesperson Nathan was polite, courteous, and very attentiv My waive and I drove over an hour to come to Union VW to purchase a used 2013 Audi Q7. Our salesperson Nathan was polite, courteous, and very attentive to our needs and wants. The Used car department Manager Ali and finance director Eddie, did a fantastic job doing everything possible to make sure our deal worked for us. They are a busy dealership and we were there for several hours, but ultimately everyone took care of us and made the whole experience as pleasant as possible. You can trust the staff at Union VW to genuinely care about you and your needs and do everything they can to make the car buying experience as professional and painless as possible. I would recommend VW of Union if you are in the market for a new VW, or a quiality, fairly priced used car. Thanks to everyone we came in contact with at VW of Union, you are doing a great job. More
Pleasant yet efficient Pleasant service representatives and helpful staff. I would suggest this service site to my friends and family. Victoria was the BEST!!!! She was k Pleasant service representatives and helpful staff. I would suggest this service site to my friends and family. Victoria was the BEST!!!! She was knowledgeable and well spoken...Her customer service should be use to train others. Thank you! More
Buyer beware I failed to do due diligence on Volkswagen of Union. I am sorry I leased a vehicle from this dealer. Read all the reviews on different sites. It is ha I failed to do due diligence on Volkswagen of Union. I am sorry I leased a vehicle from this dealer. Read all the reviews on different sites. It is hard to believe they are still operating. They have not returned my phone calls More
A good car buying experience The staff were helpful. Dave answered our questions, took us on two test drives, and even though the staff were very busy and our paperwork took awhil The staff were helpful. Dave answered our questions, took us on two test drives, and even though the staff were very busy and our paperwork took awhile, they tried to expedite it for us. We got the price we requested. An adjustment had to be made because of the Pulse system, but Dave went with me to Service and they took care of it right away. I'm happy with the Jetta so far. More
Great service I took my car for the 20k mikes service this week, I didn’t have an appointment for it, but luckily they fit me in and took care of everything of me. I took my car for the 20k mikes service this week, I didn’t have an appointment for it, but luckily they fit me in and took care of everything of me. More
Excellent experience It was a pleasure to be treated to a first class service dept. From the minute I pulled into the service area I was greeted with a smile even before I It was a pleasure to be treated to a first class service dept. From the minute I pulled into the service area I was greeted with a smile even before I could get out of my car. Then once I was inside at the service desk everyone one there was very pleasant to deal with . They took care of me like I was the only customer that they had that day. Even gave me a online coupon to use to get $10 off my service. I was in and out of the service dept in about 90 minutes and they even washed and vacuumed my car for free. I am looking forward to going back for future service. More
Oil change My experience was so pleasant because of Eddie my service rep. Polite ,concerned and very personally accommodating to me. He saw I was waiting for a f My experience was so pleasant because of Eddie my service rep. Polite ,concerned and very personally accommodating to me. He saw I was waiting for a friend to pick me up and offered me a seat where I could see the front door. Called when my service was complete and told me it would be washed and waiting for me .Eddie is a very nice professional young man and an asset to your business . More