Volkswagen of Union

Service Eddie was great, very friendly and attentive. He said I would be out of there within the max of the hour as and he kept his word. Also made sure every Eddie was great, very friendly and attentive. He said I would be out of there within the max of the hour as and he kept his word. Also made sure everything was okay before letting me exit the premises. More

Received a recall letter from Volkswagen The person who oversaw my service was very knowledgeable and provided me with lots of information. He also pointed out a bolt in one tire and 3 bald t The person who oversaw my service was very knowledgeable and provided me with lots of information. He also pointed out a bolt in one tire and 3 bald tires on my car, which I agreed to replace while I was there. Even gave me the newest tire to take home with me so icwouldn’t Have to use the “donut” More

Quick and easy I was very pleased with the speed of the entire transaction. I spent very little time sitting around the dealership waiting for the car to be prepared I was very pleased with the speed of the entire transaction. I spent very little time sitting around the dealership waiting for the car to be prepared. The dealership was very accommodating to me with flexible pickup days and time , they were willing to find a day and time that worked for me because I live in New York. More

Great selection of cars! We had a wonderful experience buying a certified pre-owned vehicle. There was a very good selection and fair prices. Our salesman was very knowledgeab We had a wonderful experience buying a certified pre-owned vehicle. There was a very good selection and fair prices. Our salesman was very knowledgeable and the finance officer was nice to deal with. We would absolutely use this dealership again even with the fact that there are closer dealerships to our home. More

Amazing service Rick help me out a lot on trying to buy a car and showed me the new features and different things on the car. Amazing service Rick help me out a lot on trying to buy a car and showed me the new features and different things on the car. Amazing service More

New ca delivered with outstanding recall I picked up my car a week after I purchased it. A week later, I had to come in because the check engine light was on. I was told they fixed it by Se I picked up my car a week after I purchased it. A week later, I had to come in because the check engine light was on. I was told they fixed it by Servicing a recall for a software update. Why wasn’t that recall serviced before I took possession. But that wasn’t even the problem, there was actually a defective condenser. They did not find that when they serviced the recall; I had to bring the car back for a scheduled appointment again, because of the check engine light, and wait 3 days before getting the car back. Couldn’t that have been diagnosed the first time?! More

Very thorough diagnosis Ed's understanding... thorough explanations of the problem helped me undertand the issue. His attitude alone makes me want to continue using VW in u Ed's understanding... thorough explanations of the problem helped me undertand the issue. His attitude alone makes me want to continue using VW in union again More

relatively quick...always professional provided loaner, not a long wait and done as expected for pick up later the same day. People are pleasant and knowledgeable....and I like the waitin provided loaner, not a long wait and done as expected for pick up later the same day. People are pleasant and knowledgeable....and I like the waiting area!!! It was a recall service so no fees You demanded an answer re who i dealt with and I really have no idea....so i just checked off the one with the picture...looks like it may have been him that i s/w when i picked up the car--- Nadia sold me my car and I was very happy with her in that process so I figured i would mentiion it. More

Kelly Ribeiro Service Survey I had an amazing experience here. My representative Ed was incredibly helpful, and made the entire experience pleasant from start to finish. I di I had an amazing experience here. My representative Ed was incredibly helpful, and made the entire experience pleasant from start to finish. I didn’t feel taken advantage at all, and he was very helpful and honest. In terms of my car, the mechanic was amazing and went above and beyond to fix my car, even traveling to Linden to pick up a part. My car runs amazing now, and it was worth every penny. More