Volkswagen of Union
Union, NJ
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1,166 Reviews of Volkswagen of Union
Could not have been friendlier or more accomodating. Loved the waiting room, and the complimentary bagels and coffee. Made me not even mind the waiting! Loved the waiting room, and the complimentary bagels and coffee. Made me not even mind the waiting! More
Danny listens carefully and is able to explain things in a clear, concise manner. He is also great with following through when things are discussed. a clear, concise manner. He is also great with following through when things are discussed. More
My fiancee and I were in need of a VW Jetta SE. We went to Union VW and was greeted by a great salesman by the name of Nabil. He kept his work throughout the whole negotiation process. His manager was also to Union VW and was greeted by a great salesman by the name of Nabil. He kept his work throughout the whole negotiation process. His manager was also excellent. He decided to give us a better deal on a 2013 Passat that we could not refuse. More
Sandro was pushy and aggressive and useless. ie; do not go to him unless that is your thing. Rick is the General Manager, therefore he is quick and straight forward. I really liked him. Dylan was the fi go to him unless that is your thing. Rick is the General Manager, therefore he is quick and straight forward. I really liked him. Dylan was the first guy I spoke to and the last one. He was super helpful and he is easy on the eyes. Which is super helpful when he is offering you numbers you don't like. He was also patient and not pushy. My overall experience was pleasant and more importantly I walked away with the car I wanted. More
I purchased a new 2013 Passat TDI SE from Union VW. The process was very smooth. I emailed around to Union and to 3 other dealers. Jackie responded to me with the best price of the four dealers. I dealt process was very smooth. I emailed around to Union and to 3 other dealers. Jackie responded to me with the best price of the four dealers. I dealt with both Jackie and later with Nabil. Both were very friendly, nice, honest and straightforward. Nabil worked hard to straighten out some problems that later arose, and made the transaction very easy. More
This was the best experience I've ever had buying a new car. I hate dealerships & the scam artists who usually cars, however did not have to deal with that here. I also love my new VW passat!!! car. I hate dealerships & the scam artists who usually cars, however did not have to deal with that here. I also love my new VW passat!!! More
I am extremely happy with the experience I had today.I configured my car online. I had Jasmin call back and help me fill out my finance application online. She was very friendly called us back to set up a configured my car online. I had Jasmin call back and help me fill out my finance application online. She was very friendly called us back to set up an appointment for the same day. When we arrived Jasmin introduced us to Joe Salerno who handled everything else with us. Jose Salerno is very honest, friendly and looked out for our best interest. I was very impressed by his expertise, friendliness and patience. When we are ready to purchase my wife's car I will defiantly come back and deal with Joe & Joe again. Joe Mattina was our finance director who helped us with our loan and paper work. He knew I was in a rush to go to work so he helped us as quickly as he could. He was very experienced and did a great job. He also helped us pick out a great coverage plan. I started my inquiry online at 11 am by 3 pm I was home with my brand New VW Jetta. Me and my wife are very happy customers!! I will be back. More
Union Volkswagen was one of 4 dealerships I worked with to get my new Passat. I knew exactly what I wanted before I walked into the dealership, so it was most important to me that I quickly get the deal I to get my new Passat. I knew exactly what I wanted before I walked into the dealership, so it was most important to me that I quickly get the deal I wanted. Jackie worked with me online so that I knew what to expect when I walked through the doors, and Joe quickly got me the deal I was looking for so I could go home with the vehicle I desired. Overall, I had a great experience working with the fine folks at Union VW! Charles Creamer Morristown NJ More
I went to this dealer mainly due to proximity to my house. It was mistake. They treat customers like an idiots expecting you to eat their bait. Blankly lied to me about the car and the prices on market house. It was mistake. They treat customers like an idiots expecting you to eat their bait. Blankly lied to me about the car and the prices on market. And when I question their statements, went very, I mean VERY rude. Needless to say I walked away with a bad taste in my mouth. Naturally I got my Jetta from a different place. More
Union's service dept is the reason we purchase there. Your service dept is great! And the comfort and cleanliness of the waiting area, along with keurig coffee and bagels is outstanding. Your service dept is great! And the comfort and cleanliness of the waiting area, along with keurig coffee and bagels is outstanding. More