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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
433 Reviews
Call Service Center (218) 623-6951
Closed Today
View All Hours

433 Reviews of Volkswagen of Duluth - Service Center

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May 16, 2025

The whole team was wonderful! ! Great service. I have been so Impressed with this team. More

by jamonville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear you were impressed with our team and the service you received. We truly appreciate your support and look forward to seeing you again!

May 14, 2025

Much improved experience. Dan was communicative and helpful. Update was completed in the anticipated amount of time. Shuttle driver Bill was great, too. More

by deprois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Volkswagen of Duluth responded

Thank you for the great feedback! We're happy to hear your experience was much improved. Dan and Bill will be thrilled to know they made a positive impact. We appreciate you choosing VW of Duluth and look forward to seeing you again!

May 02, 2025

Wonderful help in the service department! Very easy and quick to get my car in and out! More

by Tawni.huffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025 -

Volkswagen of Duluth responded

Thank you for the great review! We're glad our service team made your visit quick and easy — that’s always our goal. We appreciate you choosing VW of Duluth and hope to see you again!

April 03, 2025

Excellent service, prompt, and courteous! They are truly a pleasure to deal with, and I wouldnt consoder going anywhere else. More

by deon.corullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Volkswagen of Duluth responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with our team. Your loyalty means a lot to us, and we look forward to serving you again!

March 29, 2025

VW promptly serviced our automobile upon our arrival for fixing our safety recall. The service department was very professional in their actions. More

by Carrow62676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Volkswagen of Duluth responded

Thank you for the great feedback! We're glad to hear that our service department was professional and prompt in addressing your safety recall. Your safety is our priority, and we appreciate your trust in us!

March 26, 2025

Dan was great to work with. He kept me informed of everything going on. Gave update of what future expenses vehicle will be needing. More

by Derek Schrecengost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We're glad to hear that Dan provided great communication and kept you informed about your vehicle's needs. We appreciate your trust in us and look forward to serving you again in the future!

March 25, 2025

Service department representative, Tanner is absolutely top notch! Professional and on point with his explanations and follow-ups. VW Duluth are fortunate to have such a first class employee. More

by MICHAELJWREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Volkswagen of Duluth responded

Thank you for your wonderful feedback! We're glad to hear that Tanner provided top-notch service. We’re lucky to have him on our team and appreciate your support!

March 01, 2025

They were able to get the vehicle in promptly and were able to give a bidget friendly solution. More

by blossom30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Volkswagen of Duluth responded

Thank you for your review! We're glad we could get your vehicle in quickly and provide a budget-friendly solution. We appreciate your support and look forward to assisting you again in the future!

February 28, 2025

Everyone was polite, good communication,, offered HOT coffee and great snacks! A complementary car wash would’ve been nice though. More

by jgrover7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Volkswagen of Duluth responded

Thank you for your feedback! We're glad you had a great experience with our team and enjoyed the coffee and snacks. We appreciate your suggestion about the car wash and will take it into consideration. We look forward to seeing you again!

February 13, 2025

Do not spend any money here. Worst place ever. Wasted time, money, and now filing a lawsuit against them! More

by aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Johnston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kukowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Lumsden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Austin
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Reinke-Mullenix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Wall, Darnell Goggleye
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Feb 13, 2025 -

Volkswagen of Duluth responded

We’re sorry to hear about your experience and we take feedback like this very seriously and would like the opportunity to understand and address your concerns. Please reach out to our Customer Relationship Manager or General Manager at 218.722.6989 so we can discuss this further and work toward a resolution. Your satisfaction is important to us, and we hope to hear from you soon.

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