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Volkswagen of Duluth

Hermantown, MN

4.7
716 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 716 reviews

April 06, 2023

Good and honest service. Was upside down in my vehicle, other places wouldn’t help but these guys did. Also, they gave me top dollar for my trade in. Very happy with their se More

by 12akhalar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Volkswagen of Duluth responded

Thank you for this great review. It's great to hear you received a trade in value that was top-dollar while also receiving excellent service.

April 05, 2023

Everyone was very pleasant to deal with. The hole processes was easy and laid back with no sales pressure. I would buy from them again. More

by TWEST523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Serina Sprecco
Apr 05, 2023 -

Volkswagen of Duluth responded

Thank you for your great review. Congratulations on purchasing your new Volkswagen and we're glad you chose VW of Duluth!

April 04, 2023

Extremely helpful, knowledgeable, kind, charismatic, and customer-centered. My experience at Volkswagen Duluth was exceptional More

by julietmeans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Curt Jensen
Apr 05, 2023 -

Volkswagen of Duluth responded

It's awesome to hear that you had an exceptional experience while buying your new Volkswagen. Congrats on the new ride!

April 04, 2023

Spent 2 hours for them to tell me alot of issues i already knew. Reconnected a knob, and left one disconnected so i had to come back. The issues they found on their full inspection were not issues aft More

by jgtruman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Hakala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your concerns to our attention. Your time is important to us and we apologize that you had to bring your vehicle back in due to the cable being disconnected as well as the long wait while attempting to diagnose the issue. Our team goes to every measure to attempt to fix every issue as quickly as possible even with that being difficult at times. To work towards a resolution, you can expect Rob, our Service Manager to reach out directly to learn more and discuss next steps.

Apr 07, 2023 -

jgtruman responded

I'd appreciate that.

Apr 27, 2023 -

jgtruman responded

I have not yet received any kind of follow up and its almost been 3 weeks.

April 04, 2023

The dealer is has overall a good customer service, very accommodating and very efficient service. More

by itflip
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Volkswagen of Duluth responded

Thank you for letting us know your service experience was great with us. We look forward to assisting you in the future.

April 04, 2023

The Staff very friendly. Knowledgeable about vehicles they were selling. Back the vehicles they sell. More

by mcdonell.lisa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
Apr 05, 2023 -

Volkswagen of Duluth responded

Thank you for the great review of your experience with our sales team. Enjoy the new ride!

April 03, 2023

The staff at VW of Duluth are always kind. It was easy to schedule repair after diagnostics were completed. A friendly shuttle driver provided free transportation during service. I would defin More

by Ariana218
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Volkswagen of Duluth responded

It's great to hear it was easy to have your VW diagnosed. Thank you for recommending our service department!

April 03, 2023

Fast service and staff was very helpful and accommodating. I would recommend to others! Thank you More

by bdkuczenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen
Apr 03, 2023 -

Volkswagen of Duluth responded

Thank you for this great recommendation of our service department at VW of Duluth. We look forward to seeing you in the future.

April 03, 2023

Great customer service; the inspection video was a really nice touch. I liked seeing what they were seeing. More

by jhoejassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Volkswagen of Duluth responded

Thank you for the great review. It's great that you liked the video and we appreciate you visiting our service department with your VW.

April 03, 2023

Great customer service! Easy, and comfortable dealership to approach to get my new car serviced! More

by jjohnson0513.jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your new Volkswagen to our service department. It's great that you enjoyed the service and we look forward to seeing you in the future.

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