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Volkswagen of Duluth
Hermantown, MN
716 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you!
We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 716 reviews
May 24, 2023
Very courteous and polite during the process of looking for a vehicle to replace my 2016 Tiguan. I was very lucky that the dealership had the Taos model and color I wanted coming in. Drew was very patient for a vehicle to replace my 2016 Tiguan. I was very lucky that the dealership had the Taos model and color I wanted coming in. Drew was very patient explaining the features on the vehicle. Serina was well prepared so the purchasing process went smoothly! Thank you! More
by janet429
Verified Customer
May 23, 2023
Very good experience purchasing a car from VW of Duluth. From the initial phone with Serina to financing with Dylan, the process was smooth and fully transparent. From the initial phone with Serina to financing with Dylan, the process was smooth and fully transparent. More
by babbers
Employees Worked With
Other Employees :
Drew Mosher, Serina Sprecco, Curt Jensen
May 22, 2023
Takes too long to get an appointment. Dealership cancelled previous appt, never called back after calling and leaving messages. Daniel was very helpful and listened to my concerns, althou Dealership cancelled previous appt, never called back after calling and leaving messages. Daniel was very helpful and listened to my concerns, although none of the 4 issues I brought up were fixed, and I have to wait another 3 weeks to have them addressed. Scheduling any service at VW of Duluth has been a frustrating experience. More
by middlecoastal
Employees Worked With
May 18, 2023
It was fine. It was fine. It was fine. It was fine. It was fine. It was fine. It was fine. It was fine. It was fine. More
by halljed
May 17, 2023
Had great service and thoroughly explained diagnosis and fixed the problem correctly in a timely manner fixed the problem correctly in a timely manner More
by lewissean513
Employees Worked With
May 17, 2023
Thorough, professional, took the time to understand what we were looking for and made the deal simple. Liked the quality of the vehicle and the service so much we bought a second vehicle the following year we were looking for and made the deal simple. Liked the quality of the vehicle and the service so much we bought a second vehicle the following year. More
by david.e.mahagnoul
May 16, 2023
Serina and Anjay were amazing. Knowing my financial situation they didn’t judge me and figured out the best lease available. Serina went above and beyond and helped me with turning Knowing my financial situation they didn’t judge me and figured out the best lease available. Serina went above and beyond and helped me with turning in my GMC lease and making that work to help with the new lease. If I didn’t understand something that was said, I was comfortable with asking questions. I would highly recommend VW of Duluth More
by twarbalow
May 16, 2023
He is personable and customer satisfaction focused. He answers questions professionally and is courteous at all times. He answers questions professionally and is courteous at all times. More
by peterly72
May 16, 2023
They charged me for an air filter they didn’t put in my car. They also charged me 89$ to clean my rotor out and there was still a rock in it when I left. $238 for an oil change, tire rotation and the air f car. They also charged me 89$ to clean my rotor out and there was still a rock in it when I left. $238 for an oil change, tire rotation and the air filter and rotor… More
by amberschn
Employees Worked With
May 15, 2023
Very helpful - the team got me in and out promptly. They had all my service records which was very helpful in assuring we had things up to date for my car's maintenance schedule. Appreciated that the They had all my service records which was very helpful in assuring we had things up to date for my car's maintenance schedule. Appreciated that they were able to schedule me for next day service! More
by edott4
