Volkswagen of Duluth
Hermantown, MN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everything seemed to be fine, except for the lady who sets up the appointment and who you deal with face to face. Can’t remember her first name but last name is Korhonen. She was utterly clueless and not sets up the appointment and who you deal with face to face. Can’t remember her first name but last name is Korhonen. She was utterly clueless and not the person you want handling customer concerns or being the face of the service center. I should know I worked in the service center of a local dealership for 6 years. More
Great service, great selection of vehicles, competitive prices. Dealership was clean, no hassle, dry accommodating! prices. Dealership was clean, no hassle, dry accommodating! More
Tyler, Drew, and Dylan were extremely no pressure sales and financing. Worth the drive from the Twin Cities, will be getting our future business. and financing. Worth the drive from the Twin Cities, will be getting our future business. More
Great experience, quick oil change and tire rotation for a fair price. Will be returning for future maintenance. a fair price. Will be returning for future maintenance. More
They have alway been very helpful and knowledgeable with all dealings I have had with them. Not only would I recommend them for service but also to purchase a vehicle. all dealings I have had with them. Not only would I recommend them for service but also to purchase a vehicle. More
Dan was fast when it came to communication. If I ever needed anything he was right there or responded within minutes. I added two other services in addition to what the repairs called for. Wh If I ever needed anything he was right there or responded within minutes. I added two other services in addition to what the repairs called for. When it came to sending the bill to my less-than-intelligent insurance company, he even highlighted everything that pertained to Travellers insurance and the two extra services he labeled as “internal” so it wouldn’t confuse the insurance co. I am so impressed with how fast the repairs were and how he kept me in constant communication. Can’t thank him enough. That man definitely needs a raise or a bonus!! Lol More
The service was very friendly, not a lot of pressure to make the sale happen, however, some questions were not answered regarding my girlfriends purchase of her Volkswagen. make the sale happen, however, some questions were not answered regarding my girlfriends purchase of her Volkswagen. More
My wife and I were traveling and the battery in our 2012 VW EOS went south while in Two Harbors MN. I called VW of Duluth and spoke with Dan Huffman at 10:30 AM on Wednesday 6/14/23. He confirmed that the VW EOS went south while in Two Harbors MN. I called VW of Duluth and spoke with Dan Huffman at 10:30 AM on Wednesday 6/14/23. He confirmed that the dealer had the proper battery in-house. He indicated that if I arrived at 12:15 PM he could squeeze us in at 12:30 PM. Work to replace the battery began at 12:30 PM and was completed at 12:45 PM .... amazing. Thank you, Dan. You're #1. We greatly appreciated what you did for us. More
Quick and easy. Everything was explained well but not to much information. Was a good experience Everything was explained well but not to much information. Was a good experience More