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Volkswagen of Duluth

Hermantown, MN

4.7
716 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 716 reviews

July 13, 2023

They were great, they took care of the issue and did a fine inspection of the car. It was all covered under warranty, and I hope the start stop button continues to work well. More

by mmadden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for your great review and we're glad your concern was covered under your VW warranty as well.

July 13, 2023

Absolutely frustrated! Took 5 weeks just to look at car then we got conflicting information from the service team. One person told my daughter and myself that we could dr More

by ggillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Huffman
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

This was an amazingly easy experience. From first contact to all interactions with staff has been a wonderful experience. Will consider them in the future for car buying needs. More

by sebunia.m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher
Jul 13, 2023 -

Volkswagen of Duluth responded

Thank you for your great review! It's great to know that you had a great experience from start to finish during your vehicle purchase. We look forward to assisting you in the future.

July 11, 2023

They need to do a better job of checking out their new cars before they send them off More

by Tko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan Isola
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Jensen
Jul 13, 2023 -

Volkswagen of Duluth responded

Thank you for your feedback and we wish your experience was better. It appears that the issue you had with your vehicle was a manufacturer recall, correct? While our team takes every precaution to make sure a new vehicle is ready to go, some items are simply out of our control. It is understandable that it is frustrating to have that happen right after taking delivery and we are happy to assist in any way possible. We were unable to locate any service records to attempt to resolve this issue for you. Please reach out to our service team if the remedy has not been completed and we will work to get it resolved as quickly as possible.

Jul 14, 2023 -

Tko responded

Was not a recall vehicle the car wouldn’t charge the way it should and to let you know that possibly you could have found it out before you let it go

July 11, 2023

Volkswagen of Duluth has a fantastic team! Thanks so much for helping me find a vehicle. Highly rated in my book!! I definitely will speak of this team to everyone no joke. Also love that ther More

by desireedetlefsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Curt Jensen
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for your great review! Your recommendation of our sales team is very appreciated!

July 10, 2023

Great professionals direct and clear! Thanks! Would recommend to a friend no problem. I especially liked Danielle’s professionalism and attitude. He looked like he belongs there. More

by BUDDYLMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
Jul 10, 2023 -

Volkswagen of Duluth responded

We love to hear that you would gladly recommend our service department to your friends! Thank you very much for this great review and we look forward to seeing you in the future.

July 06, 2023

Good to have a Volkswagen mechanic. It took a bit longer than a Valvoline venue More

by arm4757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Volkswagen of Duluth responded

Thank you for your review. While speed is always a goal, quality work is our top priority and we appreciate you understanding that it took a bit longer. Thank you very much for bringing your VW to us for its service needs.

July 05, 2023

Everyone was very friendly and helpful. Very willing to help and if they personally didn’t have an answer to a specific question they asked others to get the questions answered. More

by curlysueerickson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach was very knowledgeable of all the vehicles we were driving and had personal experience with vow’s in general and was very nice., Serina Sprecco, Curt Jensen
Jul 10, 2023 -

Volkswagen of Duluth responded

Thank you for your 5-star review of our sales team! It's good to know they all worked together to get you the answers you needed. Have a great week!

July 04, 2023

It's really hard to complain, Serina and Drew did everything they could to make this happen by meeting me in the middle on most issues. But there was still the cloud of management saying "what can we More

by brochures
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Serina Sprecco
Jul 05, 2023 -

Volkswagen of Duluth responded

Thank you for your feedback as well as the great recommendation of Serina and Drew! Our hope is that you found the overall experience enjoyable!

July 04, 2023

I have yet to find any problems that would cause me to change my thoughts that the service is nothing but excellent. . More

by dandj_89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Jul 05, 2023 -

Volkswagen of Duluth responded

It's great to know that you had a excellent experience with our team while having service on your Volkswagen. Thank you very much for this review and we look forward to seeing you in the future.

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