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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.7
716 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 716 reviews

November 10, 2023

Great job all around with my oil change and thanks for being dog-friendly -- good job! More

by spc-biz
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
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Nov 13, 2023 -

Volkswagen of Duluth responded

Your positive feedback brightened our day! Thank you for taking the time to share your experience. We're delighted to have made a positive impression on you and look forward to serving you again.

November 08, 2023

I have serviced my car at the Duluth VW dealer twice now. Both times have been less than ideal. Both times the service took twice as long as they told me to expect. My car was not washed as it typically is a More

by bekah.backman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Blaylock
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Nov 17, 2023 -

Volkswagen of Duluth responded

Thank you for providing your feedback. Occasionally, our team gets backed up and things take longer than normal, however, for it to happen to you twice is disappointing and not the way we want to serve our valued customer. Please allow us to apologize for these frustrating visits. Please reach out to Rob Hakala, our Service Manager at 218-322-1099 to provide more details and see if a resolution can be found.

November 07, 2023

Everyone was very friendly, knowledgeable and helpful. The dealership was busy the day I was there, but the staff made it a point to make sure I, as well as the other customers, were being taken care of. More

by jennifer.e_johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Serina Sprecco, Curt Jensen, Anjay Lindgren
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Nov 13, 2023 -

Volkswagen of Duluth responded

Thank you for the fantastic review! We're thrilled to know that you had a positive experience. Our team works hard to ensure every customer feels valued, and your feedback is truly appreciated.

November 07, 2023

Out first experience at a VW dealership was great. Serina was super knowledgeable and easy to work with. More

by ajerde22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
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Nov 13, 2023 -

Volkswagen of Duluth responded

Thank you for the kind words for Serina and the team. Congrats on your new ride and it's great to know your first VW experience was great!

November 06, 2023

Who is Amber? I dealt with 2 guys. Purchased new tires... low tire pressure alert was on when i left. Also blind spot sensor was disengaged and I had to make an More

by recfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Hakala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Volkswagen of Duluth responded

Thank you for your feedback. While we make every effort to fix each vehicle correctly the first time, we apologize this was not accomplished on your vehicle. Thank you for your understanding and patience during these visits.

November 06, 2023

I received great service from this dealership. Prompt, helpful and courteous. I would highly recommend them to anyone. More

by ekbagge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We appreciate your support!

November 06, 2023

I have always been very pleased with my service at VW. They are always friendly, efficient and cost effective. More

by triciajleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Nov 13, 2023 -

Volkswagen of Duluth responded

We appreciate your feedback and are delighted to hear about your positive experience. Thank you for being a valued customer!

November 03, 2023

Awesome communication & made our new car purchase so smooth and easy. This is the second car we’ve purchased at VW Duluth, truly love them. More

by ejcorrin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher
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Nov 03, 2023 -

Volkswagen of Duluth responded

Congrats on the new ride! Thank you for taking the time to recommend our team to your friends and family

November 03, 2023

We felt very welcomed and was not pushed to purchase a car right away, Curt was very nice to use throughout this whole process. More

by Jean Franckowiak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Curt Jensen
Report | Print
Nov 03, 2023 -

Volkswagen of Duluth responded

Congrats on the new ride! Thank you for taking the time to recommend our team to your friends and family. It's great to know you felt comfortable during your purchase.

November 03, 2023

Our sales person Drew Mosher was wonderful, patient and responsive. Plus, it was cool that he was handsome like Tom Hanks! Dylan, Chris and Serina were all very helpful and knowledgeable. My husband is alr More

by Danaoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Serina Sprecco
Report | Print
Nov 13, 2023 -

Volkswagen of Duluth responded

Thank you for your kind review of Drew and his Tom Hanks like looks. It's great to know that the team provided you excellent service . We certainly look forward to assisting you and your husband in the future.

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