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Volkswagen of Duluth

Hermantown, MN

4.7
717 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 717 reviews

April 10, 2024

Amber was very kind and attentive. We liked dealing with her. We were in to get our key fobs synched to the car. She got us right in and a tech took care of the fobs in a timely fashio More

by hispeedpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Apr 12, 2024 -

Volkswagen of Duluth responded

Thank you for taking the time to share your positive experience with Amber at our dealership. We're so pleased to hear that she was kind and attentive, making your visit smooth and efficient as she quickly arranged for your key fobs to be synced to your car. It's wonderful to know that our techs also met your expectations by handling everything in a timely fashion. We truly appreciate your feedback and are glad you had a pleasant experience with us. We look forward to assisting you again in the future!

April 10, 2024

Andy is the best! Highly recommend him. Great personality and excellent customer service. Great guy. More

by trenteriknobles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rice
Apr 12, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words about Andy! We're thrilled to hear that you had such a positive experience with him. It's always wonderful to know that his great personality and commitment to excellent customer service stood out to you. Your recommendation is greatly appreciated, and we're proud to have Andy on our team. Thank you for choosing us and for your high recommendation. We look forward to serving you again in the future!

April 06, 2024

No issues! Willing to work with what I wanted in a new vehicle! Best people I had the pleasure of working with now and in the future! Thanks! More

by alishajuntunen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keaton Gressman, Michelle Rice
Apr 09, 2024 -

Volkswagen of Duluth responded

It's fantastic to hear that you had such a positive experience with us, and we're delighted to know that our team was able to meet your needs and preferences for your new vehicle. At Volkswagen of Duluth, we always aim to provide personalized service that ensures our customers leave satisfied and excited about their new purchase. Knowing that we've been recognized as the best team you've worked with is truly rewarding, and we're grateful for your trust and enthusiasm. Thank you for choosing us for your automotive journey, and we eagerly look forward to continuing to serve you in the future. Enjoy every adventure in your new vehicle!

April 05, 2024

Great customer service trading in our car for a 2024 Tiguan. The team was very flexible in fitting us in and staying late to finish the sale. We live a long distance from the dealership and could only a More

by BVosberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keaton Gressman, Michelle Rice
Apr 09, 2024 -

Volkswagen of Duluth responded

We're thrilled to hear about your positive experience trading in your car for a 2024 Tiguan at Volkswagen of Duluth! It's wonderful to know that our team's flexibility and dedication made a significant difference, especially considering the long distance you traveled to reach us. Making sure the process is as smooth and accommodating as possible for our customers, no matter the time of day, is a priority for us. Thank you for choosing us for your automotive needs, and a big thank you from the whole team for your kind words. We hope you enjoy every mile in your new Tiguan and look forward to serving you again in the future!

April 04, 2024

Prompt scheduling, timely service, great communication, appreciate the text updates and a clean shop with friendly staff. More

by jalenamcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Volkswagen of Duluth responded

Thank you for taking the time to share your experience with us at VW of Duluth! We're thrilled to hear that you appreciated our prompt scheduling, timely service, and the effort we put into communication, especially through text updates. Keeping our shop clean and ensuring our staff is friendly and welcoming are top priorities for us. Your feedback is invaluable, and we look forward to continuing to serve you with the same level of excellence in the future. Thanks again for choosing VW of Duluth!

April 03, 2024

Real easy process of getting my vehicle in and out the guys kept me informed More

by Barberjames1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Serina Sprecco
Apr 04, 2024 -

Volkswagen of Duluth responded

We're delighted to hear that your experience with the service process at VW of Duluth was not only easy but also efficient. Keeping our customers informed every step of the way is a key part of our commitment to transparency and customer satisfaction. It's wonderful to know that our team lived up to this promise during your visit. Your feedback is greatly appreciated, as it reinforces our dedication to providing an outstanding service experience. We believe that communication is crucial, and we're glad you found value in the updates provided by our team. Thank you for trusting us with your vehicle. We're here for you whenever you need service, advice, or support in the future. Looking forward to serving you again! Warmest regards, The Service Team at VW of Duluth

April 02, 2024

Very nice people knowledgeable friendly courteous helpful didn’t take to much time out of my day More

by Papaberry1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keaton Gressman, Michelle Rice
Apr 04, 2024 -

Volkswagen of Duluth responded

Thank you for taking the time to share such positive feedback about your recent experience with us at VW of Duluth. We're thrilled to hear that our team's friendliness, knowledge, and efficiency made your visit both pleasant and time-effective. Providing courteous and helpful service without taking too much time out of your day is something we constantly strive for, and it’s rewarding to know we’ve met that goal with you. Your satisfaction is our top priority, and your feedback is invaluable as it encourages our team to continue delivering the high standard of service our customers deserve. If there’s anything more we can do for you now or in the future, please don't hesitate to let us know. We look forward to welcoming you back to VW of Duluth whenever you need us next. Thank you again for choosing us and for your kind words. Best Regards, The Team at VW of Duluth

April 02, 2024

Clean, Friendly, Wonderful atmosphere with staff that made me feel like I was welcome and under no pressure at all. More

by crazycookie199
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anjay Lindgren, Michelle Rice
Apr 04, 2024 -

Volkswagen of Duluth responded

Thank you very much for taking the time to share your positive experience with VW of Duluth. We're delighted to hear that our dealership's clean environment, friendly atmosphere, and welcoming staff made your visit enjoyable and pressure-free. It's our top priority to ensure every guest feels comfortable and well-cared for from the moment they step through our doors. Your feedback is greatly appreciated and serves as a wonderful testament to the team's hard work and dedication. We strive to maintain these standards in every interaction and are glad it resonated with you. Should you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and look forward to the opportunity to serve you again in the future. Warm regards, The Team at VW of Duluth

April 01, 2024

I want to thank Dan for being able to see my new 2020 VW Atlas Cross Sport for a same-day appointment to have my left front wiper fixed. Very quick service and my wiper is working like new again. I only had More

by ShinedalaBerg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Volkswagen of Duluth responded

We're absolutely delighted to hear about your exceptional service experience, and we're especially grateful for your shoutout to Dan! Quick, efficient service is what we aim for at VW of Duluth, and we're thrilled to know we hit the mark, getting your VW Atlas Cross Sport's wiper fixed and working like new in no time. It's wonderful that you found our environment welcoming and your wait time minimal. Your continued trust in us, from the purchase of your car in February to your recent service visit, means the world to us. We're honored to be considered the best dealership you've ever been a part of—that's a high bar, and we're thrilled to meet it! WHOOP WHOOP indeed! Thank you for choosing VW of Duluth for your automotive needs. We look forward to welcoming you back in the future and continuing to provide you with the top-notch service you've come to expect. Safe travels until we see you again!

April 01, 2024

Clear about the work done and work needing to be completed. Asked if anything else was needed and if I understood everything presented. More

by mickie.wallace
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Apr 01, 2024 -

Volkswagen of Duluth responded

Thank you for your feedback! We're pleased to hear that our efforts to provide clear and comprehensive explanations regarding your vehicle's service and future needs were helpful. Ensuring you understand all aspects of your service and feel fully informed is a top priority for us at VW of Duluth. If you have any more questions or need further assistance, please don't hesitate to reach out. Your satisfaction and trust in our service are what drive us to do our best every day.

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