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Volkswagen of Duluth

Hermantown, MN

4.7
717 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 717 reviews

April 30, 2024

Fabulous service as always! Everytime I go here I feel like every staff member goes above and beyond to make my experience great!! More

by cmp5791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
May 06, 2024 -

Volkswagen of Duluth responded

Thank you for your wonderful review! At VW of Duluth, we're delighted to hear that you consistently enjoy your experiences with us. Our team always strives to go above and beyond for our customers, and it's rewarding to know that their efforts make a difference. We look forward to serving you again soon and continuing to meet your expectations. Your satisfaction is our top priority!

April 29, 2024

Dan is very polite and was so accommodating. He handled everything in a very timely manner. More

by kerry.bing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
Apr 29, 2024 -

Volkswagen of Duluth responded

Thank you for your positive feedback and for highlighting Dan's polite and accommodating service at VW of Duluth! We're delighted to hear that everything was handled in a timely manner. Your satisfaction is very important to us, and we look forward to providing you with excellent service on your future visits.

April 27, 2024

Excellent service all around. Sale experience felt so supportive. Anjay did an excellent job listening to our needs and desire for a vehicle and was able to show us all the opti More

by chris.huntelectric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anjay Lindgren, Samantha LePage, Michelle Rice
Apr 29, 2024 -

Volkswagen of Duluth responded

Thank you so much for sharing your excellent experience with Anjay and the team at VW of Duluth! We're thrilled to hear that your first VW purchase was a top-notch experience and that you felt supported throughout the sales process. We always strive to listen carefully and tailor our service to each customer's needs. Welcome to the VW family, and we look forward to serving you again in the future!

April 27, 2024

Service with a smile. The tech did a great job finding out what the issue was and fixing the issue two weeks later with the correct diagnosis. More

by mgottwald0
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Volkswagen of Duluth responded

We're so pleased to hear about your positive experience at VW of Duluth! Thank you for acknowledging the great work our tech team did in diagnosing and resolving the issue with your vehicle. We always aim to provide service with a smile and are glad we could meet your expectations. Looking forward to helping you again in the future!

April 27, 2024

I appreciated the availability of the staff and the professionalism. I liked the shirt and hat I got as well. More

by Kdejavu777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Keaton Gressman, Michelle Rice
Apr 29, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your experience! We're glad you appreciated our staff's availability and professionalism at VW of Duluth. It’s great to hear you liked the shirt and hat too! We look forward to continuing to provide you with excellent service on your future visits.

April 25, 2024

My son received all the information he needed for the best vehicle to purchase. Very knowledgeable staff. More

by sdiearijohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco, Keaton Gressman, Michelle Rice
Apr 25, 2024 -

Volkswagen of Duluth responded

That's wonderful to hear! We're thrilled that we could provide all the necessary information for your son to make an informed decision on his vehicle purchase. Our team strives to ensure every customer feels confident and knowledgeable about their options. If there’s anything more we can do to assist, please don’t hesitate to reach out. Thank you for choosing us and trusting our team!

April 25, 2024

Good job done and very informative, but a little expensive. Everything on the car works fine now. More

by TONECOLONELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Volkswagen of Duluth responded

Thank you for your feedback! We're glad to hear that everything with your car is working fine now and that you found our service informative. We understand concerns about costs and strive to provide value through quality service and transparency. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to helping you again at VW of Duluth!

April 25, 2024

Well organized and friendly staff, I felt very taken care of by their communication and having a loaner vehicle for the days my car was in the shop. Thank you! More

by jalenamcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Volkswagen of Duluth responded

Thank you for your kind words! We're delighted to hear that you felt well taken care of during your visit. Providing a seamless experience and effective communication is very important to us. We're glad that the loaner vehicle made the service more convenient for you. Looking forward to serving you again at VW of Duluth!

April 23, 2024

For the 50,000 mile service and rear brakes. I was given an estimate of about Quoted a $700.00estimate for work needed and did not need them to complete a tire rotation or oil change that was More

by rviktora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Huffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Volkswagen of Duluth responded

I'm sorry to hear about your dissatisfaction with the pricing on your recent visit for the 50,000-mile service and rear brake work. We aim to provide clear and accurate estimates and it seems we fell short in this instance. We understand that unexpected costs can be frustrating, and we apologize for any inconvenience this may have caused. Your feedback is incredibly important to us as we strive to improve our services. We'd like to discuss this further with you to better understand what happened and see how we can make things right. Please contact us at your earliest convenience. Thank you for your feedback, and we look forward to resolving this issue.

April 23, 2024

Best car buying experience I’ve had to date. Anjays knowledge and enthusiasm of VW cars was very much appreciated. Michelle’s humor and knowledge made the reality part of buying a new car (fina More

by Zifko21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anjay Lindgren, Michelle Rice
Apr 23, 2024 -

Volkswagen of Duluth responded

Thank you so much for sharing your wonderful experience with us at VW of Duluth! We're thrilled to hear that Anjay's passion for VW cars and Michelle's expertise in finance helped make your car buying journey both enjoyable and informative. We aim to create a welcoming atmosphere for all our customers and are glad you felt well taken care of. Welcome to the VW of Duluth family! Rest assured, we are here to support you throughout the life of your car. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new VW and happy driving!

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