Volkswagen of Downtown Chicago | Page 94

Angie in sales was awesome . She went above and beyond to make sure that I was absolutely comfortable with my purchase. Donnie and Angel in finance were very professional as w She went above and beyond to make sure that I was absolutely comfortable with my purchase. Donnie and Angel in finance were very professional as well . They even have done follow up call to see how I was enjoying my 2019 Volkswagen Atlas!!!!!!! If your look to finance or make a cash purchase please don't hesitate to stop by the Downtown Volkswagen dealership you will not be disappointed!!!!!! More

Great service and great experience. They were able to get me the car I wanted, even if it meant swapping with another dealership. They were able to get me the car I wanted, even if it meant swapping with another dealership. More

Had a great time working with Manuel in our new Tiguan. From the beginning he made the buying process easy by getting a value for our trade, gathering up the necessary info to get us in and out in a reason From the beginning he made the buying process easy by getting a value for our trade, gathering up the necessary info to get us in and out in a reasonable time. I’ve spent more time and fought for the car in past buying experiences that with Manuel it just felt non pressured and easy going. While I’ll miss our Jetta it’s great to have found the Tiguan we were after and working with Manuel made the experience much better. Sales manager Julian assisted and offered his help when needed. 5/5 More

Mohammed was great! He was so nice and informative and was not pushy at all! Between him and Matt, the whole experience was very relaxed and we will be purchasing from t He was so nice and informative and was not pushy at all! Between him and Matt, the whole experience was very relaxed and we will be purchasing from them again for our future vehicles! More

He was wonderful he helped me get a understanding of my first payments and was very professional and patient with me. first payments and was very professional and patient with me. More

Chris and Julian helped me, a first time car buyer, with my 2023 Taos purchase. They were very patient with me and even negotiated the lowest possible price that they could for me. Not to mention, they even my 2023 Taos purchase. They were very patient with me and even negotiated the lowest possible price that they could for me. Not to mention, they even offered me to dollar for my trade-in. I would definitely recommend them and VW Downtown Chicago to anyone in the market for a car. More

Chris helped us get into a new lease and traded in our old lease. My husband and I are generally apprehensive when approaching car dealerships and Chris made us feel really comfortable. If it weren’t for old lease. My husband and I are generally apprehensive when approaching car dealerships and Chris made us feel really comfortable. If it weren’t for him, we likely would have just stayed in our old lease. Julian also matched our budget which was deeply appreciated considering our current work situation. More

Very pleasant car buying experience. Mohammed and Matt did an amazing job making the process simple and convenient. Mohmmed went above and beyond to assist me with making this purchase a Mohammed and Matt did an amazing job making the process simple and convenient. Mohmmed went above and beyond to assist me with making this purchase and I am truly thankful for all of his efforts. More

Fernando and the team at Volkswagen of downtown Chicago really went above and beyond walking me step by step through my first new car purchase. I had been to a few other dealerships in the area and my expe really went above and beyond walking me step by step through my first new car purchase. I had been to a few other dealerships in the area and my experience was bad. Fernando wasn’t pushy at all and was extremely helpful and kind. We were in and out in a few hours and I couldn’t be more happy with the whole experience. I will be recommending to all my family and friends to go see Fernando and the amazing team at Volkswagen. More

Terrell was knowledgeable, professional, and patient throughout our deal. He needs his office brought closer to the front — he’s way in the back of the building. Setting appointments online could be throughout our deal. He needs his office brought closer to the front — he’s way in the back of the building. Setting appointments online could be done a bit better. More