
Volkswagen of Downtown Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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No discount promotions for my service. No complimentary car wash. I arrived 30 minutes early for my appointment and it still took over 2hours for them to finish No complimentary car wash. I arrived 30 minutes early for my appointment and it still took over 2hours for them to finish More
Rep for service above when I dropped my car keep shaking his head that I was given approval to drop off. his head that I was given approval to drop off. More
Luis is an excellent service manager who provides updates and communicates well Great customer service and communicates well Great customer service More
The dealership was convenient, flexible about drop off time, and communicative. I’ll bring my car here for all future services. time, and communicative. I’ll bring my car here for all future services. More
It was a pleasure to work with Saul, Rocco and Michael. I feel my vehicle was appraised carefully and fairly. Saul also went above and beyond. I lost the original check and he took the lead to generate a r I feel my vehicle was appraised carefully and fairly. Saul also went above and beyond. I lost the original check and he took the lead to generate a replacement and track delivery until I got it. I really appreciate his support and close follow up! More
Despite being super busy, Luis was comforting and professional. I would highly recommend Luis and his team to anyone. professional. I would highly recommend Luis and his team to anyone. More
Luis was working with me and he did an amazing job. He might everything very easy and had great customer service He might everything very easy and had great customer service More