
Volkswagen of Downtown Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Worst service experience I have had with over 25years of driving. Dealership dented passenger side door in their garage and have not been responsive to numerous requests regarding dent or completion of othe driving. Dealership dented passenger side door in their garage and have not been responsive to numerous requests regarding dent or completion of other requested work. Completely unprofessional in lack of response and follow through. More
Muhamad was very attentive and helped us get in the car we were looking for quickly we were looking for quickly More
Very business like I also appreciate the time Alozo took with regarding my vehicle.. I would happy to have him as my go to person while visiting the Dealership took with regarding my vehicle.. I would happy to have him as my go to person while visiting the Dealership More
Nice facility and helpful staff. Angie helped us to get a really good deal and the process was overall very smooth. Thanks, Angie! Angie helped us to get a really good deal and the process was overall very smooth. Thanks, Angie! More
Volkswagen of Downtown Chicago’s service department was fantastic—quick, professional, and kept me fully informed throughout! fantastic—quick, professional, and kept me fully informed throughout! More
Prices are ridiculous. Bill was higher than I was told . And they don’t accept credit cards without 3% fee, which I wasn’t told until checkout. Bill was higher than I was told . And they don’t accept credit cards without 3% fee, which I wasn’t told until checkout. More
The whole team was excellent to work with! They set me up with my new car with ease They set me up with my new car with ease More
great service from the service dept everytime. Speedy and effective and fair priced. will come back again Speedy and effective and fair priced. will come back again More
David facilitated the purchase of my VW Cert PreOwned and it went smoothly. Very trustworthy. it went smoothly. Very trustworthy. More