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Volkswagen of Downtown Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.5
2,607 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
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1111 N Clark St

Chicago, IL

60610

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Showing 2,607 reviews

August 16, 2024

Mohammad was very professional and had patience with my father a myself gave me the best deal ever. I love my new truck More

by robinson.roshanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

Volkswagen of Downtown Chicago responded

We are so glad that Mohammed had the opportunity to work with you and your father and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 16, 2024

Service desk could be more specific and let me make my decision on what I want to do. More

by TONYFRESH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Herberto Delgado
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Volkswagen of Downtown Chicago responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 16, 2024

My experience at VW Chicago Downtown was great. I live in Hartland Wi. And I asked Jimmy to do his best at getting me in and out of the dealership quickly and he did. The process was one of the bes More

by Dustin C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Cesario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

Volkswagen of Downtown Chicago responded

Thank you so much, Dustin, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jimmy! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 15, 2024

This was the best experience i’ve ever had purchasing a vehicle! Jay really made me feel important, not just another sale. Friendly environment, I will definitely be bringing my business back to Jay at VW. More

by samabdelhadi94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Jaber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Volkswagen of Downtown Chicago responded

We are so glad that Jay had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 14, 2024

Jay was a great guy. Very respectful and professional provided me with pricing straight up. I came to check out a car and will definitely be coming back to buy one. More

by Kd
Recommend Dealer
Yes
Employees Worked With
Jay Jaber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jay met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago. We look forward to having you as one of our valued customers for many more years to come!

August 14, 2024

Great service and vehicles. Sales manager jay took care of us personally and answered all our questions thoroughly! More

by Maswasmail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Jaber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with Jay and our team. We're glad to hear we delivered such a great experience!

August 14, 2024

Great service. Sales manager jay took care of us personally. Answered all of our questions thoroughly and made us feel comfortable More

by Maswasmail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Jaber
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Aug 15, 2024 -

Volkswagen of Downtown Chicago responded

It's great to hear that Jay was able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

August 13, 2024

John was amazing and very helpful answered all my questions, and was very nice . So glad I bought my car from here More

by JJAUTOS08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Oomens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Volkswagen of Downtown Chicago responded

JJ, Thank you so much for your excellent review! We are so glad that Johnathan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 13, 2024

Great experience , world class service. Made the process very easy and quick. Will recommend now. More

by Jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davis Luckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jaber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. It's great to hear that we were able to assist you and that you had such a positive experience.

August 12, 2024

I’m so happy to have met Jonathan for the recent sale of my car. He’s positive, personable, and professional. He was kind and responsive – two things that mean a lot to me. In fact, I had a comparable of More

by PJ
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Watts
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Aug 13, 2024 -

Volkswagen of Downtown Chicago responded

PJ, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jonathan met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago. We look forward to having you as a valued customer for many more years!

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