
Volkswagen of Downtown Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,086 reviews
Great shop and staff. The service is smooth and quick and the waiting area is clean and modern The service is smooth and quick and the waiting area is clean and modern More
Muhammad is wonderful, very knowledgeable about VWs. Very upfront about things and willing to help get you to where you want to be. Very upfront about things and willing to help get you to where you want to be. More
Kelia and Fred gave me courteous and professional service. This time went way much better than previous experience. service. This time went way much better than previous experience. More
The service person that helped me was very knowledgeable and made me feel like he cared and made me feel like he cared More
Kelia made certain that the part was available before taking the car up to the service area. Service completed in the hour and a half time frame that she estimated for me. I waited at the dealership. taking the car up to the service area. Service completed in the hour and a half time frame that she estimated for me. I waited at the dealership. More
Grant was very helpful and kind. Grant kept me informed with updates on the progress of the repair and was very helpful. Grant kept me informed with updates on the progress of the repair and was very helpful. More
I didn’t have Rocco, I had Danny and he was awesome! He was so patient with me and did an awesome job at helping me keep my payments under $400 a month, which was super important to me. He was very know He was so patient with me and did an awesome job at helping me keep my payments under $400 a month, which was super important to me. He was very knowledgeable and was also very honest if he couldn’t answer something and would get the answers for us. More
Appreciate the honestly and showing love on the price of my car… I thought there was no wiggle room.. but they helped me tremendously my car… I thought there was no wiggle room.. but they helped me tremendously More
Every time I brought my car in there was an issue. On there part and I’m still having issues On there part and I’m still having issues More