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Volkswagen of Downtown Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.5
2,889 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
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1111 N Clark St

Chicago, IL

60610

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Showing 2,889 reviews

March 14, 2025

Thanks for all of the help. Sales and service were great, made for a very easy day. More

by JettaFan!
Recommend Dealer
Yes
Employees Worked With
Avery Gathercole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

March 14, 2025

Kelia was fantastic. Really responsive and made sure I was taken care of. Superb job. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Szafraniec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelia House
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us, John. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 14, 2025

Jay was great and helped us get a great deal, very kind and helpful. Thanks! More

by JettaFan!
Recommend Dealer
Yes
Employees Worked With
Jay Jaber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience! We're glad to hear Jay helped you find a great deal. We appreciate your kind words and look forward to assisting you again in the future!

March 14, 2025

My most recent purchase was great and sales staff was awesome. i’m an Atlas driver for life. I will continue use Downtown Volkswagen. More

by CHRISDINGLE
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davis Luckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you, Chris. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Downtown Chicago, we look forward to having you as a valued customer for many years to come!

March 14, 2025

Didn't have the car I wanted initially But the Team manged to get me a Good deal on a Vehicle that got my interest in person once I saw it. It was a 2022 Volkswagen Atlas cross sport Sel premium whi More

by shuanshelby31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Cesario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Yer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Salgado
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience! We're thrilled that our team was able to find a vehicle that fit your needs and interests. It's great to hear that you're excited about your new 2022 Volkswagen Atlas Cross Sport and the start of your relationship with the Volkswagen family. We look forward to assisting you in the future!

March 14, 2025

Jimmy and Davis were phenomenal in the selling of our car. will be recommending them. More

by SHAWN G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Aguilera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syrell Fuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davis Luckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Gathercole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celia Mijangos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahad Aamer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Givens
2.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out, Shawn. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

March 13, 2025

Jimmy is awesome person very informative and helpful I’m recommend him to all my friends More

by Kymyatta Ivy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davis Luckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Jimmy and all of us at Volkswagen of Downtown Chicago are glad to have you as a customer.

March 13, 2025

Everyone was very friendly and we are happy with the service. I would recommend to friends. More

by Pahola Soriano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to leave us a five-star rating. We're happy to hear it went well and truly appreciate your feedback. Thank you for your business, Pahola.

March 13, 2025

Melissa was very helpful and kind. I felt in control but also that she was helping me along the way. I went in knowing what I wanted and the whole process was 2 hours maybe. More

by becca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davis Luckett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for your review! We're glad to hear that Melissa provided you with great service and helped make the process smooth and efficient. We appreciate your feedback and look forward to assisting you again in the future!

March 13, 2025

I had a great experience, the staff was polite and helpful & my car was serviced successfully. I was given a loner car while my car was being serviced and the parts needed were being ordered. Ive been More

by Levelboy360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Cohen
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Mar 14, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for your wonderful feedback! We're so glad to hear you had a great experience with our team and that we could make your service visit convenient with the loaner car. We truly appreciate your kind words and are happy to be your top choice for service!

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