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Volkswagen of Downtown Chicago
Chicago, IL
3,086 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,086 reviews
May 27, 2025
Great shop and staff. The service is smooth and quick and the waiting area is clean and modern The service is smooth and quick and the waiting area is clean and modern More
by 123
Verified CustomerEmployees Worked With
May 24, 2025
Muhammad is wonderful, very knowledgeable about VWs. Very upfront about things and willing to help get you to where you want to be. Very upfront about things and willing to help get you to where you want to be. More
by ajackson0713
Employees Worked With
May 23, 2025
Kelia and Fred gave me courteous and professional service. This time went way much better than previous experience. service. This time went way much better than previous experience. More
by julio4220
May 22, 2025
The service person that helped me was very knowledgeable and made me feel like he cared and made me feel like he cared More
by SHELLYD2103
May 21, 2025
Kelia made certain that the part was available before taking the car up to the service area. Service completed in the hour and a half time frame that she estimated for me. I waited at the dealership. taking the car up to the service area. Service completed in the hour and a half time frame that she estimated for me. I waited at the dealership. More
by SSBICAK
May 21, 2025
Grant was very helpful and kind. Grant kept me informed with updates on the progress of the repair and was very helpful. Grant kept me informed with updates on the progress of the repair and was very helpful. More
by STEFFANI.STROK
May 21, 2025
I didn’t have Rocco, I had Danny and he was awesome! He was so patient with me and did an awesome job at helping me keep my payments under $400 a month, which was super important to me. He was very know He was so patient with me and did an awesome job at helping me keep my payments under $400 a month, which was super important to me. He was very knowledgeable and was also very honest if he couldn’t answer something and would get the answers for us. More
by MMEURIS82
May 21, 2025
Appreciate the honestly and showing love on the price of my car… I thought there was no wiggle room.. but they helped me tremendously my car… I thought there was no wiggle room.. but they helped me tremendously More
by byranmitch
May 20, 2025
Every time I brought my car in there was an issue. On there part and I’m still having issues On there part and I’m still having issues More
by WENDYNELSON3
Employees Worked With
