Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Vision Hyundai Henrietta Rochester - Service Center
Rochester, NY
528 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
528 Reviews of Vision Hyundai Henrietta Rochester - Service Center
Sort by
Verified Customer
May 25, 2024
Very kind and attentive staff, it makes it feel more comfortable at the service department. Service has worked hard to resolve the issues with my car. comfortable at the service department. Service has worked hard to resolve the issues with my car. More
by jrf
Employees Worked With
May 24, 2024
Excellent job diagnosing the problem with my vehicle, feedback from start to finish was excellent. feedback from start to finish was excellent. More
by Sharon
May 24, 2024
Very courteous and professional. They got my car in and out very quickly. I was treated with respect. They got my car in and out very quickly. I was treated with respect. More
by Gwzehs
Employees Worked With
May 24, 2024
I am always satisfied with the customer service a vision Hyundai parts department. They are always courteous respectful and willing to go that extra mile in making sure my vehicle is operating properly with Hyundai parts department. They are always courteous respectful and willing to go that extra mile in making sure my vehicle is operating properly without having to pay more than I can afford to!! More
by JAMESDAVIS0505@gmail.com
May 24, 2024
The best service, purchased 6 vehicles from vision Henrietta and by far the quickest, professional, very kind each person I encountered that day for service on my Kona !! Great job to all and you had Henrietta and by far the quickest, professional, very kind each person I encountered that day for service on my Kona !! Great job to all and you had me on my way really quick !! I appreciate such hard workers that care about their job thank you service department More
by pattyaidel
May 22, 2024
Pleasant interactions with lightness, courtesy, respect and good humor. In general, good vibes prevailed throughout the service and good humor. In general, good vibes prevailed throughout the service More
by lameeagle1948
Employees Worked With
Couldn’t expand the photos to match faces with names. This is an oversight that should be addressed immediately otherwise, I can’t answer such a question. However, the gentleman with the diminutive stature was exemplary and you are fortunate to have him.
May 22, 2024
Service department is good. I would have given 5 stars, but I hate it that I always get a sales call when I bring my car in for service. I am not interested in trading in my car I would have given 5 stars, but I hate it that I always get a sales call when I bring my car in for service. I am not interested in trading in my car because you can’t even come close to the deal I got on it in 2020. More
by ABFARRINGTON292
Employees Worked With
Not sure who helped me
May 21, 2024
Everyone in the service department is pleasant and easy to work with. I brought my car in for routine maintenance and was out in about one hour. The waiting area has plenty of space to accommodate customer to work with. I brought my car in for routine maintenance and was out in about one hour. The waiting area has plenty of space to accommodate customers. More
by cwinslow
Employees Worked With
