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Vision Hyundai Henrietta Rochester
Rochester, NY
1,144 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,144 reviews
January 04, 2025
Told them exactly what was wrong with the car. Needed a coolant temp sensor. It was going open when ambient temp was below 20F or so. Scheduled appointment a week out. Was told at the appointment Needed a coolant temp sensor. It was going open when ambient temp was below 20F or so. Scheduled appointment a week out. Was told at the appointment they needed to order the part. Really? Told them I wanted a NYS inspection. Intentionally made sure the car had no codes and was driven far enough that it was ready. They unhooked the battery and did the repair before even thinking about the inspection, then told me a story about the car throwing a code. I wasn't born yesterday. They handled it totally wrong. When a customer calls and tells you you need a temp sensor and it sounds like they might know what they're talking about order the part! Then when the customer tells you they need a NYS inspection check for codes and do it before the repair. It's not rocket science. More
by Mbow9020
Verified CustomerEmployees Worked With
I have no desire to name names.
December 28, 2024
Great and friendly service, clean, waiting area, great experience Would recommend this dealership service department to everybody I know happy holidays experience Would recommend this dealership service department to everybody I know happy holidays More
by Pfico2
Employees Worked With
Other Employees :
Tylor Barnhart, Josh Matz
December 23, 2024
Matt Chevier has gone above and beyond for helping me to resolve my front brake issue. I know his job is not an easy one, but he is always calm and very professional. Thank you to the entire team! Shout ou resolve my front brake issue. I know his job is not an easy one, but he is always calm and very professional. Thank you to the entire team! Shout out to young Matt M. also. Keep up the good work. Thank you, Gary Conversi More
by grcrockon
December 23, 2024
Matt and his team went above and beyond when I was having problems with my vehicle. problems with my vehicle. More
by RCONWAY62
December 21, 2024
Just had my oil changed. It was an easy and quick service with friendly team. It was an easy and quick service with friendly team. More
by jakevacanti615
December 21, 2024
Stopped in for an oil change anftwr having difficulty scheduling on-line and they squeezed me. Very friendly staff. scheduling on-line and they squeezed me. Very friendly staff. More
by Ldicesare23
Employees Worked With
December 19, 2024
I feel the tech mechanics have always taken good care of my car; and the long time service advisor Matt Melino and recent service advisor Tyler Barnhart have been efficient and courteous, also yesterday's p my car; and the long time service advisor Matt Melino and recent service advisor Tyler Barnhart have been efficient and courteous, also yesterday's pleasant interaction with salesman Michael Thomas. More
by DARLYN12002
December 19, 2024
I have been bringing my car here for services for a few yrs and will continue to do so. Not only am I always satisfied with the repairs and cost, Matt and the counter guys are always super courteous and he yrs and will continue to do so. Not only am I always satisfied with the repairs and cost, Matt and the counter guys are always super courteous and helpful. More
by DROZZY411
